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Holiday Inn Express Birmingham - Walsall

Tempus Ten, Tempus Drive , Walsall, WS2 8TJ

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
94%
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整體經驗

4.4

根據 1377 評論
94%
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Ratings Breakdown

1377評論

  • 5 星級
    820
  • 4 星級
    416
  • 3 星級
    81
  • 2 星級
    35
  • 1 星級
    25

Good service good bed

By

8月 12, 2020

club

The staff were welcoming and helpful and due to covid19 kept us right as to what to do etc our overall experience was good it’s a lovely place,I even visited the toilets just off the reception area and they were spotless,very pleasant stay

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Breakfast

By

8月 06, 2020

There was not a hot food choice for breakfast, only grab

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Excellent Staff and Stay

By

8月 05, 2020

Can’t recommend Holiday Inn express enough. Clean accommodating and friendly staff that made our stay enjoyable even during Covid conditions.

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Dusty room

By

8月 05, 2020

club

Clean bathroom
Good bed

Staff were abit slow and did a wrong booking 1 day instead off 2 that I booked and got woken up in morning

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Comfortable pillows and dirty stay upon arrival

By

8月 05, 2020

Our room consists of a double bed and sofa bed. When I opened the sofa bed up we found crips crunched up in between the sheets, coming from a long journey with my 2 children not only the bed was dirty it wasn’t even set up!!!!! I had to call reception to be moved and asked for the bed to be set up, they apologised but however were quite annoyed and took over 15mins just to move us. I understand that it’s restricted with breakfast however you could of added more fruits or bit more selection I felt like that lacked as well. My visit was so uncomfortable and I would never go back to this hotel again. Pillows were uncomfortable too, and when we checked out I waited 8mins to been seen too, no apology the cleaning staff had to call the lady she then came causally with a plate of food. Ridiculous

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Good stay

By

7月 31, 2020

club

Enjoyed spending time one thing up set us with house keeping other than that staff was great

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Great Hotel

By

7月 30, 2020

club

friendly staff and clean room, would definitely recommend.

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Mixed feelings during the pandemic..

By

7月 24, 2020

A usually great stay at HI Express was marred a little by the less than high quality food offering during my stay. Although there is a pandemic on and the government guidelines have to be followed I did feel that there was an odd response to the catering during this time as compared to other hotels and food establishments like coffee shops and restaurants which are already open and running a near normal service offering. However I hope this will be rectified soon and a better response to the guidelines is taken. The main problem is that a the hotel location is nowhere near anything else on offer locally so you are rather stuck with the hotel or starve!

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Good location

By

7月 23, 2020

Excellent location ideal to come off m6 and back on again. Ideal for when visiting family

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Risen to the challenge

By

7月 22, 2020

platinumelite

The hotel has obviously had to adapt quickly to a difficult situation

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staying at hotel for 2 nights

By

7月 22, 2020

club

Everything was wonderful apart from the breakfast which was a grab bag. This however was not down to the hotel it was goverment guidelines . I have stayed in this hotel several times before and it cannot be faulted. I would recommend anyone to stay here. The staff are very friendlu and noghing is too much trouble for the staff . The rooms are spotless and very inviting. I will be staying afain when I am in the area.

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Comfy beds

By

7月 22, 2020

Staff were friendly and helpful. The lady on the night shift even came up and prepared the sofa bed for us very nice of her.
Staff always cleaning plenty of sanitiser for guests to use.
Breakfast was good.

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