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Holiday Inn Express & Suites West Chester

1310 Wilmington Pike , West Chester, Pennsylvania 19382

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
87%
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整體經驗

4.3

根據 1062 評論
87%
推薦此物業

Ratings Breakdown

1062評論

  • 5 星級
    658
  • 4 星級
    225
  • 3 星級
    62
  • 2 星級
    57
  • 1 星級
    60

Close to everything

By

12月 05, 2021

Basically a good place to stay. Clean, quiet room. Safe parking.

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Clean and reasonable price

By

12月 02, 2021

club

Only complaint was the long wait to check in, and then checked in (after 3:00 PM) and given a room key to a room that had not been serviced/cleaned. Had to wait in the lounge area until room was ready. No apology offered for the mistake.

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Anniverary stay at holiday express

By

12月 02, 2021

The room was clean, however the room we thought we were getting was not the same as the website bookings.com apparently had the room photos mixed up. We didnt get the room we really wanted. The blow dryer didnt work and the other guest were very loud thru out the night. The breakfast was not good and i couldnt eat it. The sausages were all hard and not edible. The staff didnt compensate for the difference of room price due to what i thought i was buying verses where i stayed even with proof of the website photos.

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Excellent and comfortable stay in my favorite hotel

By

12月 02, 2021

platinumelite

we stayed in West Chester Holiday Inn for couple of days during the thanks giving holidays and it was a very pleasant and nice stay for us.

we enjoyed the breakfast and the coffee machines.

only downside was we had a big hockey team also staying during the same time and they were very noisy throughput the night - slamming their doors which we could hear and lot of noise they were making when we were sleeping in the night. apart from that everything else made our stay a very pleasant and memorable one.

Please keep up the good work and looking forward to more stays in my favorite hotel. :)

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Good Holiday Inn Express

By

11月 24, 2021

No major issues with the property. The staff was great. There was an issue with the pool, but I didn't expect the front desk person to fix it herself.

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Could be cleaner

By

11月 09, 2021

Heavy bleach smell. The rooms were spacious. Could use updating and a good cleaning in the rooms. Breakfast was good. Pool was not heated as stated online

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Weekend Stay

By

11月 04, 2021

platinumelite

Great service, friendly staff, comfortable rooms, good breakfast selection. Will definitely be back soon

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First Disappointment with the Chain

By

11月 03, 2021

club

This chain is our hotel of choice when traveling. Hopefully, the review will spark some changes. We came in late to the vaping odor in the first floor corridor and an elevator door that wouldn’t close. The bathroom sink drain did not work and there was a huge dip in the mattress. The night attendant who looked exhausted came up to open up the drain (temporary fix). Breakfast buffet was sparse. We’ve been on the road for a while and thankfully have found so many better properties as we headed south. They were all handling COVID restrictions very well. Unfortunately, this one was overpriced for what we received.

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Place to Sleep

By

10月 29, 2021

club

It serviced the purpose for a place to sleep, but would not go back. Room for improvement we have stayed at better Holiday Inns.

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Comfort home like stay.

By

10月 28, 2021

My husband and I’d stay was quite pleasant. The room is being cleaned everyday. The staff is helpful and friendly. In fact quite considerate when we were allowed a late check out since our flight back hone was at night. We were never rushed. Definitely, will stay here again. Parking is ample with security lights everywhere.

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Huge disappointment

By

10月 21, 2021

This was a huge disappointment. The pool was freezing and there were no towels (not even towels in the "gym" room). There was food/garbage in the pool area that hadn't been picked up the entire 3 days we were there. There were 4 people registered to our room and only 3 towels in our bathroom and the wash clothes were stained. Breakfast was a joke. We got down there before breakfast was over, but there was no food left and they didn't replenish what was empty for the people that didn't eat yet. We didn't expect a gourmet breakfast, but it was donuts, cereal or rubbery eggs and sausage. And there was leftover garbage under the desk/chair from previous people. I was excited when I saw a Keurig coffee maker, just to be disappointed that there was only 1 k-cup and it was decaf.

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Quiet and relaxing

By

10月 19, 2021

club

Quiet and relaxing room. They were quite a few guests staying for a wedding and I was worried about the noise. However, I had a very quiet night and a relaxing rest. Thank you so much

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