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Rated 4.3 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Most pleasant stay in a hotel in 40+ years I am 58, my husband is 68. We both feel that our stay in this hotel was the most pleasant we have ever had. We only had two days in the area, and we crammed a lot of activity in those two days. Normally we would be "frazzled" by the pace, but instead we were relaxed and we felt like we were on vacation. We can only attribute this serenity to this Holiday Inn. All the personnel were extremely pleasant and out reaching. The room was perfect - nothing out of place, no hastily cemented tile in the bathroom, spots on the rugs or frayed furniture. Bathroom was very clean, shower was great. The bathroom even had a working fan, which is something we hadn't seen in the last 10 hotel stays. (The mirror did not fog up so my husband could shave). The beds were like big firm pillows and the actual pillows were marked "firm" and "soft"! Breakfast was fantastic. Sausage gravy, biscuts, bagels, omelets, sausage links, toast, coffee, juices, milk, even a "pancake machine" (which made perfect pancakes), If we are ever traveling in this area again, we will go out of our way to stay here! Thanks Staff! July 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Overall good experience at this hotel and very convenient for me. July 25, 2015
Rated 5.0 out of 5.0 by Great hotel for the price point This is a great hotel for the price point. The bed and pillows are comfortable, the room was clean and the staff is ALWAYS very friendly and helpful. I always stay at this hotel when I am in the West Chester area. July 22, 2015
Rated 5.0 out of 5.0 by Excellent for the price I paid My stay was very good. Excellent room for the price. Love love the business center. the one blip was that my room key demagnetized and I had to get it fixed at least 5 times. This place is 5-10 minutes away from everything you need and the movies... July 22, 2015
Rated 5.0 out of 5.0 by Late night check in Checked in quite late and was happy that the woman at the front desk was so kind and made our arrival very easy July 20, 2015
Rated 4.0 out of 5.0 by Comfortable bed and pillow This hotel is in a good location for West Chester activities. The breakfast food is processed but the coffee, cereal and fruit are good. The bathroom fan and the air conditioner was loud and annoying for light sleepers and folks who do not like white noise. The facility is clean and well-maintained and the staff were friendly. July 20, 2015
Rated 5.0 out of 5.0 by Great place to stay My husband and I had a wonderful stay at this hotel. Room was very clean and comfortable, staff was great. Definitely worth it! July 18, 2015
Rated 4.0 out of 5.0 by Decent Hotel, Good choice in Wet Chester, PA No healthy/Gluten Free options for Breakfast :( and not near a decent restaurant. Need to have a car for sure. Cordiality of staff makes up for all shortcomings though this is not the best value in town. Fitness center could also be upgraded July 18, 2015
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