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Holiday Inn Express & Suites West Chester

1310 Wilmington Pike , West Chester, 宾夕法尼亚州 19382

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.4

基于 910 评论
91%
推荐此酒店

Ratings Breakdown

910评论

  • 5 星级
    599
  • 4 星级
    192
  • 3 星级
    45
  • 2 星级
    41
  • 1 星级
    33

Not positive experience

By

2020 八月 04

club

Outside of hotel with litter in lot. Hand prints all over elevator. Room smelled of smoke upon entering room. Shower smelled of mildew. Not reassuring that room disinfected or cleaned well. Television would not change channels, even after front desk made aware.

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Very nice stay

By

2020 七月 31

Check-in was fast and friendly. Staff were nice. Property was well kept and Room was comfortable.

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Comfortable bed great view

By

2020 七月 29

Was not informed on pool schedule prior to check in or reservation someone entered my room when we left out and move stuff around and added stuff to the room for no reason at all shouldn't been in their manager was told and nothing was done TV kept going out remote control did not work call it was dirty was not a clean and was not a good stay

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I didn't want to write a review but

By

2020 七月 29

platinumelite

since it's apparently required. I wasn't happy that my credit card was charged for a room that was on points. Maybe they thought I wouldn't notice? But probably an oversight, yeah, let's give the benefit of the doubt. But other stays at other locations have tried the same trick. Also, the front desk insisted that I had to arrive first, but my son, who I registered arrived first... But it all worked out.

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Disrespectful people and nothing done about it .

By

2020 七月 28

club

when came in to check in while waiting a few guest were at the front desk using horrible language and not one word was said to them about it while I had my 3 year old child with us the lady at desk seemed intimidated felt disrespect and felt my child was disrespected

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Faux Holiday Inn

By

2020 七月 22

Not a Holiday Inn standard at all , front desk staff rude unhelpful and urgently need training- over priced and a total rip off

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Hotel Stay

By

2020 七月 21

club

I Liked Everythinq From The Clean Rooms To The Nice Staff

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ok

By

2020 七月 21

Breakfast was not up to your normal standard. And the front desk workers were rude and seemed like it was a bother to ask them a question.

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Rude sleeping staff and uncleanliness

By

2020 七月 19

club

Staff was asleep both nights snoring smelled like weed in the hall ways ...room not clean and smelled

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5 stars

By

2020 七月 15

Everything was great. Staff was fantastic. Hotel was great. Hotel was clean. I loved the bathroom because it was very clean

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customer service needs improvement

By

2020 七月 15

club

Had several problems with check-in and payment. Guy at the front desk in the morning seemed to have an attitude with answering questions. Was not willing to be helpful. The only saving grace was the young lady in the evening. She was a lot more helpful and took her time with customers.

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Service was great

By

2020 七月 14

We enjoyed our stay. We were told that there would be a grab and go breakfast since it came with the room. But that was not available so we needed to find a quick alternative.

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