Would highly recommend. Staff were extremely friendly and helpful. Room was nice and clean. Reservation was relatively cheap. Located at a convenient spot, close to downtown and other points of interest.
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Staff
ByJohn Nola
5月 04, 2022
Alicia Romero is a very good staff member. She has the attention to detail that is remarkable. She made my stay more comfortable and enjoyable. She’s all over, directing housekeeping, doing laundry, working the breakfast choices and running the front desk. Wonderful person.
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Decent room for a suite
ByBigRed0923
5月 04, 2022
Showed up and was a less than ideal area (which isn’t the hotels fault) front desk person was less than helpful….went up to room to shower to find no towels, came down and asked if my wife and I could get a few…was handed one bath towel and one pool towel…was then told housekeeping would drop more off shortly, waited around for about 2 hours and went back down to ask and she didn’t make eye contact so I ended up going down the road to Target to purchase a towel….at that point I was already done with this property and asking for any kind of assistance. When checking out I was asked how my stay was and voiced my concerns and got a “oh well sorry to hear, we will email you the receipt”..definitely don’t plan to ever stay at this property again…
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Needs renovation and better management
ByFrankly Unsatisfied
4月 13, 2022
This property is shabby and not well maintained. Service by staff is hit and miss at best. Breakfast availability times and quality were sporadic. Room was not cleaned well. Hallways had a peculiar odor, partially cigarette smoke in what was supposed to be a non-smoking wing. Front desk did not have quarters available to use the laundry facility. I would not return to this place.
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great hotel
Byleodog
1月 31, 2022
We were in town for a hockey game and made reservations to stay here. Checked in with a very friendly staff person. Got to our room and the tv didn't work. Front desk was notified and switched our room right away. Awsome service. Room very clean and plenty of towels. Breakfast was very good. Would definitely stay again. It was minutes to Ball arena.
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When in Denver….
ByTravelingskier
1月 30, 2022
This location is perfect if you are traveling west. Since the recent remodel, the hotel is just wonderful. The staff was great.
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By Far Worst Holiday Inn Stay I've Had
By
12月 29, 2021
After driving through a major snow storm in Vail, I arrived frazzled. Upon checking in the front desk person became very confused and had to go and check to see if the room the system was putting me in was already occupied thereby delaying my entry into my room. In the room there was no coffee maker, no cups of any kind. It was apparent the glass doors of the shower hadn't been cleaned in a couple days. The duvet cover was dirty and wrinkled and it was apparent it hadn't been washed in quite some time with a musty smell and several large stains on it. The carpet had quite a bit of dirt on it visible to my eye. I tried to get the tv to work with the remote and it didn't. The breakfast the next morning was fine, except with about 15 travelers in the room they ran out of coffee and I finally left after 10 minutes of waiting. When checking out I had to wait 10 minutes while the gentlemen ahead of me was having a similar experience with his room and was letting the manager know. She offered to not charge him for his room, but when I let her know my experience, the offer was not the same for me. DO NOT stay at this hotel.
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Best breakfast
ByCyndi
12月 21, 2021
My favorite part of the stay was the green chili at breakfast! I had stayed in Golden a few months earlier, and the breakfast there was disappointing. So I was very happy at this Holiday Inn Express!
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They don’t care about you
Bytinus1
12月 20, 2021
We like and recommend Holiday Inn Express to friends
After this experience I’m not sure
This was a VERY BAD experience
Nothing worked. Phone out of order. Business center closed
Help didn’t care about problems We we’re on ground floor looking at parking lot with no shade on window.
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No service, avoid at all costs
ByHaroon
12月 17, 2021
First assigned a room that had hair all over the bed, then put in a room with no towels. Room not cleaned on day 2 and again no towels. Telephone at front desk not working so have to walk back and forth to collect your towels.
Towels were brought on the our last morning at 6AM, after complaint to IHG directly,, and delivered by banging on the door despite a DO NOT DISTURB sign.
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Clean Hotel
Byccr4golf
12月 05, 2021
Good value for clean room and great breakfast included in the rate.
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Comfortable bed and quiet room
ByVero
11月 30, 2021
Had such a great stay the staff is very friendly and the rooms are very clean.
Great service
ByKbj911122
5月 06, 2022
Would highly recommend. Staff were extremely friendly and helpful. Room was nice and clean. Reservation was relatively cheap. Located at a convenient spot, close to downtown and other points of interest.
Staff
ByJohn Nola
5月 04, 2022
Alicia Romero is a very good staff member. She has the attention to detail that is remarkable. She made my stay more comfortable and enjoyable. She’s all over, directing housekeeping, doing laundry, working the breakfast choices and running the front desk. Wonderful person.
Decent room for a suite
ByBigRed0923
5月 04, 2022
Showed up and was a less than ideal area (which isn’t the hotels fault) front desk person was less than helpful….went up to room to shower to find no towels, came down and asked if my wife and I could get a few…was handed one bath towel and one pool towel…was then told housekeeping would drop more off shortly, waited around for about 2 hours and went back down to ask and she didn’t make eye contact so I ended up going down the road to Target to purchase a towel….at that point I was already done with this property and asking for any kind of assistance. When checking out I was asked how my stay was and voiced my concerns and got a “oh well sorry to hear, we will email you the receipt”..definitely don’t plan to ever stay at this property again…
Needs renovation and better management
ByFrankly Unsatisfied
4月 13, 2022
This property is shabby and not well maintained. Service by staff is hit and miss at best. Breakfast availability times and quality were sporadic. Room was not cleaned well. Hallways had a peculiar odor, partially cigarette smoke in what was supposed to be a non-smoking wing. Front desk did not have quarters available to use the laundry facility. I would not return to this place.
great hotel
Byleodog
1月 31, 2022
We were in town for a hockey game and made reservations to stay here. Checked in with a very friendly staff person. Got to our room and the tv didn't work. Front desk was notified and switched our room right away. Awsome service. Room very clean and plenty of towels. Breakfast was very good. Would definitely stay again. It was minutes to Ball arena.
When in Denver….
ByTravelingskier
1月 30, 2022
This location is perfect if you are traveling west. Since the recent remodel, the hotel is just wonderful. The staff was great.
By Far Worst Holiday Inn Stay I've Had
By
12月 29, 2021
After driving through a major snow storm in Vail, I arrived frazzled. Upon checking in the front desk person became very confused and had to go and check to see if the room the system was putting me in was already occupied thereby delaying my entry into my room. In the room there was no coffee maker, no cups of any kind. It was apparent the glass doors of the shower hadn't been cleaned in a couple days. The duvet cover was dirty and wrinkled and it was apparent it hadn't been washed in quite some time with a musty smell and several large stains on it. The carpet had quite a bit of dirt on it visible to my eye. I tried to get the tv to work with the remote and it didn't. The breakfast the next morning was fine, except with about 15 travelers in the room they ran out of coffee and I finally left after 10 minutes of waiting. When checking out I had to wait 10 minutes while the gentlemen ahead of me was having a similar experience with his room and was letting the manager know. She offered to not charge him for his room, but when I let her know my experience, the offer was not the same for me. DO NOT stay at this hotel.
Best breakfast
ByCyndi
12月 21, 2021
My favorite part of the stay was the green chili at breakfast! I had stayed in Golden a few months earlier, and the breakfast there was disappointing. So I was very happy at this Holiday Inn Express!
They don’t care about you
Bytinus1
12月 20, 2021
We like and recommend Holiday Inn Express to friends
After this experience I’m not sure
This was a VERY BAD experience
Nothing worked. Phone out of order. Business center closed
Help didn’t care about problems We we’re on ground floor looking at parking lot with no shade on window.
No service, avoid at all costs
ByHaroon
12月 17, 2021
First assigned a room that had hair all over the bed, then put in a room with no towels. Room not cleaned on day 2 and again no towels. Telephone at front desk not working so have to walk back and forth to collect your towels.
Towels were brought on the our last morning at 6AM, after complaint to IHG directly,, and delivered by banging on the door despite a DO NOT DISTURB sign.
Clean Hotel
Byccr4golf
12月 05, 2021
Good value for clean room and great breakfast included in the rate.
Comfortable bed and quiet room
ByVero
11月 30, 2021
Had such a great stay the staff is very friendly and the rooms are very clean.