 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
86%
Recomendar este hotel
Valoración general 4.4
86%
Recomendar este hotel
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Comfortable bed but hard to get peace and quiet
ByScrubtopjoe
17 mayo 2022
The hotel was great other than it being loud outside the room. I can hear the elevator sound every 10 minutes throughout the night which made it hard to sleep. The room was clean and the staff and friendly.
Very Convenient to the Airport
ByDavid Du
13 mayo 2022
This is a very new hotel. Picked up at Bus & Shuttle center, Hotel have free hot breakfast. Pillows are very good support and rooms are soundproof.
Great service
ByMoe Honey
03 mayo 2022
Good location & great service great breakfast all service is totaly great
Overall Good Stay
ByIHGLPM29
21 abril 2022
First time stay for me and my parents who came from India for a night stay. Hotel is 15-20 mins away from ORD. Check in process is easy. One elevator is not working. So had to stand for a while each time we had to come down/up. Room was clean and tidy. Good comfort. we felt refrigerator was not that cool. Only thing I didn't liked is "sleep quality" - at around 10pm onwards i could listen to lot of noises from other rooms - loud talking - walking thru the corridor which made my sleep not a good start. But overall good.
Breakfast - selection of items is average .. not a great one but can manage for a night .. Coffee is awful .. they were using plastic plates, can use paper plates instead ... Staff was helpful during breakfast time ...
Check out was easy too - I am IHG Platinum member and redeemed points but they charged me dollars - I observed it on my stmt and called hotel in 2 days - They acknowledged the mistake and initiated a refund...still waiting for that money ....it has been 2 days since my phone call.. will give 3-4 days more time and check ...
Ample parking space - this hotel is close to many grocery stores like Jewel Osco ... overall good for a night or 2 stay ..... can improve on breakfast items ..
Great Service
ByRobin987
21 abril 2022
I’d like to thank the staff for making our stay pleasant. Especially Anthony, the evening manager. He went above and beyond for us.
I’d recommend this hotel for a great place to stay.
Bad shuttle service
ByCeby
07 abril 2022
Shuttle to airport was 45 minutes late from being overbooked. Arrived at airport 30 minutes before takeoff. Luckily United was able to expedite our luggage and get us on board.
Great Service
ByMister101
26 marzo 2022
The staff took care of us very well in our situation
of being bumped from our flights.
Thanks everyone for being so nice and helpful.
Hotel making money from parking and I paid fine for it
Byannach29
17 marzo 2022
No vacant parking space, because hotel making money from "Park Stay & Go" package and parking lot is full of such cars.
I asked Venus (in reception), if I can parking near entrance, as many other cars and she said that i should parking on street.
I also asked if allow parking on street, she said it OK.
In the morning I got penalty for overnight parking violation.
So hotel making money from parking and I paid fine for it.
USB outlets not working
ByKsrid
06 febrero 2022
None of the USB ports in the room are working. Have to drive out to the gas station to buy the charger (with plus) Minimum variety items in breakfast.
Solid Hotel - good management - environmentally unfriendly breakfast
ByAlexnMS
01 febrero 2022
Overall a hotel I like to stay from time to time.
Clean rooms, good management and a good connection to ORD.
Beds are comfortable and if you sleep in direction to parking quiet.
Only nightmare is that everything at breakfast is made of plastics. This is non sustainable and harms the enviroment - and coffe tast like plastic.
Good Location to a break near the ORD airport
ByEmer123
16 enero 2022
Good Location to a break near the ORD airport. Clean hotel with great roons. Not so near the airport but still a good choice. Arrived late of night and had no option of food available, all refrigerator and balconi empty.
Quiet and nice
ByHappy
20 diciembre 2021
I recently was on a business trip and had the pleasure of staying in your hotel. The staff were helpful and nice and very patient because I couldn't find my debit card when I got there. It took several minutes for me to dig through everything, but I found it. The staff just kept telling its ok and to take your time. When I'm in the area again I'll be staying there again.