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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
93%
Recomendar este hotel

Valoración general

4.5

en base a 562 opiniones
93%
Recomendar este hotel

Ratings Breakdown

562opiniones

  • 5 Estrellas
    405
  • 4 Estrellas
    89
  • 3 Estrellas
    31
  • 2 Estrellas
    15
  • 1 Estrellas
    22

Louisville

By

22 julio 2017

Very friendly and accomodating staff with clean comfortable rooms. Close to a lot of restaurants and shopping.

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Remodel Craziness

By

21 julio 2017

This hotel was being remodel so I understand there will be issues but it was just very strange. I was put in a room that was probably 80% remodeled. Smelled like construction and strange things not finished. Also seemed like they had teenagers helping desk people and they were in athletic attire. Cramped breakfast area and limited parking with remodel trailers. I really wish you would warn people in the app or online before they book that they are going to be staying at an active remodel. This is the third remodel IHG hotel I have stayed at in the past 5 stays not warning. Getting frustrating. Weirdest thing I never saw one worker trying to finish the remodel - stair ways were pilled full of construction mess. Not very relaxing stayl

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Under renovation at time of stay

By

17 julio 2017

club

The hotel was being renovated during our stay. Our room was clean and served it's purpose. However it wasn't complete. Had some drywall patches that still needed to be addressed and the quality of the remodel was a bit off. The staff was great and even with the renovations going on I would stay here again after all, all a hotel is needed for us usually as a place to sleep.

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Great place

By

13 julio 2017

club

this was in a great area, easily accessible, very friendly, breakfast was not the best.

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comfortable bed and friendly staff

By

13 julio 2017

club

We had a pleasant stay. Room was clean and the staff when checking in were very friendly and welcoming. They are making improvements renovating the rooms so the hallways were a bit messy. They could use more tables and chairs in the pool area so parents can have a place to sit and play a game while kids swim.The pool was clean!! Overall we had a really nice experience!

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Always a good place to stay

By

12 julio 2017

club

From the employees to the cleanliness of the rooms and facilities at this site we have and will always stay at holiday in express east and the kids always have a blast here

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AAU basketball tournament

By

11 julio 2017

The hotel was very accommodating and even with being sold out they had plenty of breakfast to accommodate everyone.

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Our experience.

By

10 julio 2017

Services and our stay at your property were fine. There really wasn't anything wrong with our stay..

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Bed

By

05 julio 2017

club

Very comfortable, nice pillows and lighting. Always felt welcomed by service staff. Hours for fitness room and pool accomadating. Healthy breakfast choices as well. Love the cinnamon rolls. Would like some gluten free options if possible.

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Under construction

By

03 julio 2017

platinumelite

When I stepped into shower tile did not line up not even close. I looked up and the ceiling had a unfinished drywall pitch above me. There was no Kleenex in bathroom. The front desk people were pleasant. There recommended salad bar at a restaurant was a total pigsty just down the road.

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Renovations

By

28 junio 2017

club

Was not told it was in the middle of renovation yet charged full price.

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Trip Thru Louisville

By

28 junio 2017

platinumelite

Although undergoing renovations, this facility was still quite clean and well-kept. The staff were absolutely fabulous, making check-in a breeze and very friendly with my accompanying family members. Located near many other hotels and businesses while conveniently located just off the freeway, I would stay here again.

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