Rated 4.6 out of 5 by 214
Rated 4.0 out of 5.0 by DonSt Overpriced but a fine stay
I have stayed at this hotel twice in the last year and it is in an area with 14 total hotels at the same highway exit. I come to the area around once a month and have sampled over half of the hotel choices in the area.
I stayed 2 nights and there was evidently some event in the area that made rooms in short supply so I was forced to take what I could get. I ended up paying almost twice what I had paid for this same hotel less than a year ago. Not the hotel's fault but supply and demand can be a pain.
The room and the hotel are fine and clean which are clearly the top priority. However, it is the details that can make the difference between an okay experience and a truly enjoyable one.
Small things like the TV not displaying the channel number or the fact that they leave out a HBO guide and then offer only HBO2. Small things to be sure but frustrating none the less.
The workout room is a single treadmill and 2 exercise bikes. Very inadequate for a 4 story hotel. The water cooler in the gym did not cool the water at all. Sure the water was still wet but tap water was not what I was expecting during my workout.
Seems like the hotel has the basics down but just a little more attention to detail would complete the promise.
March 30, 2015
Rated 5.0 out of 5.0 by trt64 Great room, great staff!
We stayed here on vacation and it was wonderful. The room was very nice and the bed was so comfortable. Everything was nice and clean. The staff was very nice and helpful. We asked about a seafood restaurant and they recommended Kingfish. It was awesome and we really appreciated their recommendation. We will definitely stay here again on our trips to Louisville.
March 29, 2015
Rated 5.0 out of 5.0 by dnabryant247 Clean as always
IHG branded hotels are consistently clean, which is why I consistently choose them.
March 26, 2015
Rated 5.0 out of 5.0 by T2nightmare No issues
I had an uneventful stay....which is a good thing.
March 25, 2015
Rated 5.0 out of 5.0 by Jenn47 very clean and friendly service
We would definitely stay here again; great location, close to restaurants and interstate.
March 17, 2015
Rated 5.0 out of 5.0 by russell755 Great for Bussiness
Upon arrival, the front desk attendant was very helpful and made sure I had a speedy check in. Walking into the room I did not feel crowded but open. Connecting to the internet was fast and the internet speed was more than sufficient. I was able to complete my work quickly so I could enjoy a movie on TV before I went to sleep on the King size bed. This bed was the most comfortable hotel bed I have slept on in a few years. It is beds like the one I slept on that renew my faith in the hotel industry.
March 12, 2015
Rated 5.0 out of 5.0 by rdkr comfortable room
room needs some maintenance tweaks: torn lampshades, peeling paint in bathroom, loose toilet seat.
March 10, 2015
Rated 5.0 out of 5.0 by Clay H. Great front desk service!
After a twelve hour drive, we found Mr. Renninger (Desk Clerk) quite helpful with local directions and recommendations. These are the kind of things that make a cross country trip less stressful.
March 9, 2015