Holiday Inn Express & Suites Tampa Northwest-Oldsmar

Thank you for taking a moment to review our hotel. We are glad yo enjoyed staying with us! I can certainly appreciate your frustration in not having key amenities in your standard room. While our standard guest rooms do not have some amenities such as a microwave or a mini-refrigerator, this enables us to offer more aggressive rates for the many guests that do not require those particular amenities. For those guests that do require additional amenities, we offer the choice of a suite, which account for nearly half of all of our guest rooms. We're also glad you enjoyed our free Express Start hot breakfast! We look forward to your next visit. Sincerely, Caleb S. Guest Service Manager

Thank you for reviewing our hotel, and for your loyalty as an IHG Rewards Club Platinum Elite Member! We're so glad you had a great experience during your stay. I will let the staff know of your kind compliments! We look forward to your next visit. Sincerely, Caleb S. Guest Service Manager

Thank you for reviewing our hotel, and for your loyalty as an IHG Rewards Club member! We're so glad you enjoyed your stay. Thank you for your compliments on our new 13-inch plush Beautyrest mattresses; they have become quite the "guest-favorite". We offer both soft and firm pillows. Each bed has two of each, but we can certainly do four firm plows instead, at your request. I can certainly appreciate your frustration in not having key amenities in your standard room. While our standard guest rooms do not have some amenities such as a microwave or a mini-refrigerator, this enables us to offer more aggressive rates for the many guests that do not require those particular amenities. For those guests that do require additional amenities, we offer the choice of a suite, which account for nearly half of all of our guest rooms. Thanks again for your feedback! We hope you will visit again soon. Sincerely, Caleb S. Guest Service Manager

Thank you for taking a moment to review our hotel. We also enjoy when you stay with us! We love providing an atmosphere that feels like home. Thank you for your kind words! We can't disagree with you - the beds are very comfy indeed! See you next time! Sincerely, Caleb S. Guest Service Manager

Thank you for reviewing our hotel, and for your loaylty as an IHG Rewards Club Member! We're so glad you enjoyed staying with us. We don't have feather pillows in any of our rooms. Each bed has two soft and two firm pillows, which are clearly labeled. These comfy creations are custom manufactured by Restful Nights ®, and are only found in Holiday Inn Express ® Hotels. While we do offer a great Express Start free hot breakfast, in accordance with IHG Brand Standards, we don't have a microwave in the Great Room. We have one in the kitchen, where our staff will more than gladly help you with that. Next time feel free to ask, and we will heat up those muffins for you in no time! Thanks so much for your feedback, it is appreciated! Sincerely, Caleb S. Guest Service Manager

Thank you for taking a moment to review our hotel. We're honored by your kind words. It is good to hear that your son is home and recuperating! We're so glad you enjoyed your stay. I will be sure to share your kind words with Michelle. We are always striving to improve. We have added a few new breakfast menu items, but are limited due to IHG's brand standards. We do receive a lot of positive feedback from guests regarding our improvements. Thank you for your feedback. We look forward to your next stay! Sincerely, Caleb S. Guest Service Manager

Thank you for reviewing our hotel, and also for your loyalty as an IHG Rewards Club Spire Elite member! We're glad you enjoyed your stay with us. Please let us know how we can make your next visit excellent! Sincerely, Caleb S, Guest Service Manager

Thank you for taking a moment to review our hotel. We're so glad you enjoyed your stay! We look forward to your next visit. Sincerely, Caleb S. Guest Service Manager

Thank you for reviewing our hotel, and for your loyalty as an IHG Rewards club member! We're so glad you enjoyed your stay! Our new 13-inch plush Beautyrest mattresses are becoming quite the guest-favorite, and of course, the cinnamon rolls too, so we're happy to see you mention those things! We look forward to your next stay. Sincerely, Caleb S. Guest Service Manager

Thank you for sharing your feedback! We're so glad you enjoyed your stay, and we look forward to your next visit! Sincerely, Caleb S. Guest Service Manager

Thank you so much for sharing your experience with us. It fills us with gladness to know your enjoyed staying with us, and consider us the perfect choice! Also, thank you for your loyalty as an IHG Rewards Club Member! Your compliments on our free Express Start Hot Breakfast are most appreciated as well. We're glad to have helped shape your view of the Holiday Inn Express brand, and we look forward to the next time you stay with us! Sincerely, Caleb S. Guest Service Manager

¡Muchas gracias por tu comentario! Nos alegramos de que haya disfrutado de nuestro libre desayuno caliente Express Start . Esperamos que la próxima vez que visite será pronto. Sinceramente, Caleb S. Guest Service Manager