 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
87%
Recomendar este hotel
Valoración general 4.3
87%
Recomendar este hotel
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Comfortable room
ByKBCarlos
01 julio 2022
Room was spacious and comfortable l. very convenient location. We would stay here again! The lobby area was very comfortable and inviting with several different seating options. Great space for working or relaxing.
Amenities
Bybyunggugi
27 junio 2022
I forgot to pack tooth brush, tooth paste, and razor. When I asked for these at the front desk, i was expecting some cheap stuff, but the front desk provided real shaving foam, tooth brush, and tooth paste by Colgate!
Hotel Lobby, Hallways and Stairwells smelled moldy and like urine.
BySandyC1976
21 junio 2022
The room was pleasant and the AC worked well. Young adults and children were running inside and out of the hotel. No one asked them to stop. Visiting with family in the lobby was difficult.
Great team
ByRg1347
17 junio 2022
I’ve been staying at IHG hotels for a while and always feel welcome with Maximum comfort. Staff is always friendly at the locations I’ve been to.
Our Visit for Family Graduation
ByLia S.
15 junio 2022
The hotel is in the great location of Walnut Creek, however it shows the age and needs updates, especially in the bathroom and carpet in the bedroom.
Also need to put one or two security personnel on site at night since we experienced domestic disturbance on the very early morning (3-4:30am) on the last day of our stay.
The man works in the front desk, his name is Jeremy is very kind, hospitable and very helpful -- very professional.
Great Service from the entire staff
ByLMRCC
15 junio 2022
This was an extremely pleasant stay! The staff made us feel very welcomed and the accommodations were clean, neat and comfortable. The breakfast staff was on top of all food and services. Everything was always replenished and they were very extremely helpful. Everyone there treated us like we were old familiar guests who had been coming there for years. We will definitely stay there every time we are in the area!
Great
BySteve
09 junio 2022
Convenient location with good amenities. Stay frequently when in area
Very comfortable hotel
ByAndrea
08 junio 2022
The room was very clean, comfortable and cozy. The entire staff was very nice. I highly recommend this hotel.
Graduation
Bywhrly1
08 junio 2022
Graduation
Great staff, nice facility.
Breakfast selection was very good. The heated swimming pool was open however we did not take advantage of it. We had to pay for parking while we stayed at this location, that was a bit odd.
Great for business travel
ByBeemish
07 junio 2022
First hotel I have been at that had enough electrical and usb ports.
A very poor IHG hotel
ByDrjd58
01 junio 2022
This is the absolutely worse IHG hotel I have ever stayed in. I will never stay here again and will never recommend it to anyone —not even my dog. We received housekeeping only on one out of four nights we were there. Front desk staff is poor and didn’t provide us with info about housekeeping at check-in.
Okay room, not sure it was worth the price
ByCconklin64
29 mayo 2022
Depending on staff at the moment, stay was okay! Gentleman at check-in was fairly rude! Told home that I had opted and paid for upgrades and he rather rudely stated the “we don’t honor those”. He never recognized me as a platinum member and he had pulled up my reservation so he knew! I expect good service no matter what my member status, and he did NOT offer that! Fortunately other staff made up for his failure at customer service!