 Guest Reviews
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87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Holiday Inn Express Walnut Creek CA
Bylauroo
May 24, 2020
Staying at a full service hotel during the pandemic just can’t compare to a regular stay. I went back to this location as I trusted the quality of room maintenance. i felt safe here. That was important.
nice room
Bykathy
May 15, 2020
This marks my 7th yr and I will return. Great place to stay staff is the best,
100 plus stays
ByRedfoot
May 14, 2020
Great hotel! Perfect location! Great staff that made us feel at home during this current pandemic.
10 is not a high enough score
ByHoney12
May 14, 2020
The best hotel experience ever
Stayed extra day
Most relaxing experience I have ever had
Getting food super easy
Great plan for food delivery
I had never used my phone to order food
The marketing manager meet with me and walked me thru the process
The purpose of my visit was to find housing for a internationals running event May 29 ,2020
This hotel is number one choice .
Not what it used to be
ByMeme
May 12, 2020
We couldn’t get any service. Breakfast was horrible. They say it’s continental but there are absolutely no choices for what you want. The bed always came undone and then your feet were sticking out of the covers. The shades in the room did not work. The fan even at its lowest setting was loud. There was lots of noise outside
Had to stay somewhere
ByGeedubyuh
May 11, 2020
Check in was seamless and quick. No physical contact. It's a nice hotel if you have to be in that part of California. handy to the freeway without the noise. Pretty good bar and grill accross the street.
Walnut creek quiet and relaxing
By805Nadine
May 11, 2020
Great safe location. Room was clean and stocked nicely with toiletries. The sack lunch type breakfast was provided due to covid. And unfortunately didn't have any healthy options aside from a high sugar granola bar. Overall would recommend
Covid-19 Bad - Holiday made it worse
ByBob Reno
April 14, 2020
There seems to be a lot of restrictions by Social Distancing and sanitation issues by Covid19 but Holiday makes things worse by thinking that customer service and satisfaction are no longer a Chain Priority.
Why put a senior citizen so far away from the lobby and elevators and ice machine ... just inconsiderate. Forget that I had > 1,000,000 pts visible in my profile.
I will never return to this property.
Great stay very Comforable
ByTravelers2020
April 06, 2020
Overall experience was good room was clean and comfortable. Staff was very helpful especially with my parking issue at this hotel for my work Van I would definitely stay there again.
Business trip.
ByFrequent road warrior
March 15, 2020
Great friendly staff and well located next to a 24 hr gym and Starbucks.
Decent place to stay in Walnut Creek
ByBostonian
March 11, 2020
Nice affordable stay in this area. Good amenities and clean environment
This survey not very user friendly
Bysleepy
March 11, 2020
nice staff, clean room. But again noise from freeway, need to insulate for this. People fighting in next room with yelling and cursing and sounds like a motel. Door lock difficult with card, had to ask for help. they wont fix but said try flipping handle up; really needs replacement. Just a hassle that could be fixed. Need more healthy breakfast or like fast food places should show calories and ingredients. People are older or more conscious of this. Get with it!