3 Military Heights Drive
Roswell, NM
88201
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 18
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96%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,7
96%
Giới thiệu Cơ sở này
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Kỳ nghỉ tồi tệ
ByJakob
tháng 5 15, 2025
Nothing at this location was worth my time. Food was bad room was not what I reserved and bathroom was dirty I’m not sure what the dark spots where on the shower but the hair was all over it made for an uncomfortable shower.
Best hotel we have stayed in for a while!
BởiNell
tháng 5 13, 2025
Overnight stay for a friends funeral. Hotel is pristine not only in lobby but our room. Check in staff friendly and efficient. Room very spacious and had everything we needed including a Keurig coffee maker. Beds were so very comfortable as well as the pillows. And the bed had a top sheet, yay! Air conditioner worked well and maintained at desired temp. Room was very quiet and we had one of the best restful nights in a hotel I think that we have ever had. Parking on site was easy. Location of a hotel is close to restaurants and shopping. Thoroughly enjoyed our stay!
Clean Hotel and Friendly Staff, but Noisy
BySonnyGenx
tháng 5 05, 2025
Clean Hotel. Friendly Staff. Check in was good. Room was relatively newer stuff. Few hairs in the bathroom. But overall clean. Breakfast needs work. Tough turkey sausage was the only meat choice. Room was very noisy. Revving engines. Screaming kids in hallways. Baby crying constantly in room next door. People slamming doors non-stop.
One of the better Holiday Inns
ByLucW
tháng 5 03, 2025
This Holiday Inn is very new. Wonderful condition with very comfortable furniture. AC was the best & most importantly it was quiet. The overall location also made it quiet, comfortable stay.
No rooms ready!
BởiSavage
tháng 5 02, 2025
Went to check in at 4:00 one hour after check in time and was told no rooms were available, front desk told us to come back later. Never had this happen at an IHG hotel before. I was told they would call me as soon as a room was available, but received no call and called back at 5:30 only to be told a room was ready. Showed up 10 minutes later to no apology for the Delay, not very professional.
What makes it worse if that when my daughter originally lugged our bags in on our first visit there was no offer to hold the bags, so we had to haul back out to the car.
Front desk clerk was professional, efficient, and friendly.
BởiMark
tháng 5 01, 2025
Excellent hotel. Spacious clean room. Tasty coffee and a wide variety of food options for breakfast. Great convenient location.
Nice Comfortable stay
BởiRichVW
tháng 4 29, 2025
Typical IHG nice comfortable stay... Friendly and quick service with Check-in and Check-out... Very friendly Staff... Room was very clean with a restroom complete with Towels and amenities... Breakfast was nice and the cooking staff very friendly and accommodating...Would appreciate a USB-C Charging Port be available in the Rooms for Cell Phone charging...
Comfortable bed and pillows but no exhaust fan in bathroom
ByJobeerbon
tháng 4 21, 2025
We slept very well. The bed and pillows are the most comfortable. The bathroom had no exhaust fan.
For the number of guests staying there, only one working elevator was a bit insufficient and inconvenient at times. Very pet-friendly and the breakfast was excellent. Will return again.
Excellence Overall
ByDawgdusty
tháng 4 18, 2025
Each time I stay at this property I am impressed with the quality and care that I receive from the time I check in to the time I check out. During this trip I had a member of the family that was elderly. The kitchen staff on both Saturday Morning April 12th and Sunday Morning April 13th checked with her during our breakfast to make sure she had all that she needed. The cleaning staff was awesome, and all the front desk personnel were professional, courteous, and friendly. All the folks get a 10 star review.
HIE stay
ByYvett
tháng 4 17, 2025
This was worst stay, outlets didn't work housekeeping didn't replace towels left us with 0 barndoor fell off hinges they did not give us room we requested 2 weeks prior to stay exhaust fan not working coffee in room old stale trash under bed from previous guest carpet dirty
Take care of billing issue
Bycurtis
tháng 4 17, 2025
I recently stayed at the property and after checking out I have found the bill was charged to the wrong credit card on file. I called the fron desk and was informed only a manager could correct this, and she was not available due to cleaning rooms. My number was taken, no returned call yet. Sent a email with no response. I will be calling again 4-17-25 to try to find resolution. To this issue.
Nhân viên thân thiện, phòng sạch sẽ
ByLisaS
tháng 4 07, 2025
This hotel had friendly staff and clean rooms and was located in a good location.