Holiday Inn Resort Batam

Dịch vụ tuyệt vời

BởiRNII

tháng 10 14, 2025

Nhân viên rất hữu ích và tốt bụng, dịch vụ tốt. Phòng đẹp và sạch sẽ. con tôi thực sự thích Bể bơi. khu nghỉ dưỡng rất đáng để ghé thăm ở Batam. 😍🤩 đặc biệt Cảm ơn Ibu Lasria, Chef roni, joni, dikri, salma, Bpk ramson và tất cả nhân viên tuyệt vời ở đó.

Những con người tuyệt vời

BySkip

tháng 10 13, 2025

Đây thực sự là những người tuyệt vời nhất mà tôi từng gặp ở khách sạn này. Thật tốt bụng, hữu ích và tự hào. Nơi tuyệt vời để thư giãn và nạp lại năng lượng.

Batam Waterfront là khách sạn tốt

Bởi Ruel

tháng 10 13, 2025

Lần đầu tiên đến Batam. Khu nghỉ dưỡng ven sông là một cơ sở tuyệt vời, nhân viên xuất sắc, Bể bơi và khuôn viên đẹp. Xin lưu ý rằng phải mất 40 phút đi xe mới đến thành phố Batam và không có hoạt động nào diễn ra khi đi bộ. Bạn có thể đã đọc về các quán bar ở thành phố Marine ngay bên kia đường đối diện khách sạn và có thể là một bài đánh giá CŨ. Khu vực bờ sông Marine City hầu như không hoạt động và đang trong tình trạng xuống cấp nghiêm trọng hoặc chỉ còn là những quán bar cũ bị bỏ hoang.
Nhưng khu nghỉ dưỡng và các nhà hàng tại đây đều rất tuyệt.
Trên thực tế, chúng tôi đã trả phòng sớm 3 ngày EVEN với tuần đã đặt không được hoàn tiền và chuyển đến một khu nghỉ dưỡng khác ở phía bên kia Batam ngay trên bờ biển. Quyết định chuyển đi của chúng tôi KHÔNG phải do nhân viên hay không thích Khu nghỉ dưỡng. Dịch vụ tuyệt vời và khu nghỉ dưỡng đẹp. Ước gì tôi đã đến thăm nơi này nhiều năm trước khi Marina City bên kia đường vẫn còn trong thời kỳ hoàng kim.
Quyết định chuyển đến khu nghỉ dưỡng có tầm nhìn ra biển Batam.

kỳ nghỉ tốt đẹp

ByPizza

tháng 10 10, 2025

đã có một kỳ nghỉ công tác tuyệt vời. đồ ăn ngon, nhân viên và dịch vụ tuyệt vời. Xin chúc mừng đội ngũ! Làm tốt lắm và tiếp tục phát huy nhé!

BởiOcha

tháng 8 02, 2025

Warm and clean hotel, perfect for reconnecting with my sec family<3. Special thanks to Salma, Dea, Rhaya, Richard, Kak Nita, Bli, pak Yono, Bu Dewi, I miss you so much guys!.

Highly recommended!

A Pleasant and Family-Friendly Stay

Byriaa

tháng 7 14, 2025

I truly enjoyed my recent stay at this hotel. One of the main highlights was the swimming pool — it was spacious and well-suited for families with children, making it a great place for us to relax and have fun together.

However, I would like to suggest that the hotel improve the availability of towels at the pool area. Around 10 a.m., my nieces went swimming, and when we tried to get towels, we were told they had run out. As a result, my father had to return to our room to get towels so the children wouldn’t get cold. It would be great if the hotel could ensure towels are consistently restocked by the pool, especially during peak hours.

Although the hotel is located slightly away from the city center, the peacefulness and comfort of the room made it worthwhile. Upon my arrival, I was warmly welcomed by the receptionist, Ms. Salma (if I remember correctly). Despite my late check-in due to traffic, she remained courteous and even escorted me personally to the building where my room was located, which I truly appreciated.

However, I later realized that the room I booked was quite far from the rest of my family, even though it was on the same floor. Since I was traveling with my young nieces, aged 7 and 8, it wasn’t ideal to have them separated from the adults. Fortunately, after calling the operator center, the team responded helpfully and offered a great solution by arranging two rooms within the same unit. Special thanks to the lady with short yellow hair and glasses who assisted us — your help meant a lot.

I would also like to express my sincere appreciation to the housekeeping team who helped prepare and decorate our room beautifully. A special thank you to Daffa and Rizky (if I’m not mistaken), who did an excellent job in making up the room — your attention to detail and warm hospitality truly enhanced our stay.

In addition, I’d like to thank Ms. Ola from the reservation team, who was always very responsive to my emails regarding the booking. Her prompt and helpful replies made the whole reservation process smooth and reassuring.

Overall, our stay was very satisfying, especially for a family trip. I am also very grateful to the team for organizing a lovely little birthday surprise for my mother — it was a thoughtful gesture that we truly appreciated.

Thank you once again for making our stay a memorable one. I would definitely recommend this hotel to other families.

Tính hiếu khách

ByAgus

tháng 7 12, 2025

Good hospitality.
Good communication from the staff. Responsif act.

Dịch vụ tuyệt vời!

ByMeca

tháng 7 10, 2025

Literally exceeded my expectations!
I absolutely loved the hotel and its surroundings — so peaceful and beautiful. The staff was amazing — very friendly and helpful throughout my stay. Just a heads-up: there's no minibar in the room, so you might want to plan ahead for meals or snacks. Also, it's a bit of a distance from the shopping center. But overall, a fantastic experience — 10/10!

Comfortable and friendly stay

ByPinkLady

tháng 7 03, 2025

I had a nice 5 night stay at Holiday Inn ; I was there for a 5 day retreat and extended my stay for another night to attend online meeting and training. Stay was comfortable; managed to include a relaxing massage during my stay. I also like that there were many small ponds around the property and I could feed the fishes with fish food bought from the tuck shop. It was a relaxing experience to feed the fishes in the evening.

The only feedback I would say is that the internet was not good for extended use ie attending online training, for casual use it was good.
Staff are friendly and very welcoming.

Holiday Inn Resort Batam

Byaloy

tháng 6 24, 2025

The resort i would say i will give it a 4/5 rating. The place were clean and staff very helpful. The food were reasonably nice. Will stay there again on my next vacation

Homely Stay

ByEekzy

tháng 6 17, 2025

A warm and homely stay. Everyone is very polite and friendly. This is my second stay and would like to bring up some things. First, I noticed there was a lack of bellboy around to help with our luggages. Things in the facilities need some fix. Kids noticed 2 snakes near the pool area so I hope someone can do a thorough check on that for the safety of the guests. Curtains need some cleaning as they are stained and dusty. Water heater lasts for about 15 mins before the water starts getting cold again. We had a wonderful experience in the Spa. Compliments to our masseuse, Revi, Mirna and Irma. We had a fantastic time with delicious food at Akotonbo Teppanyaki on our last night. Compliments to Chef Claudia and Team. They all make our stay a wonderful one.

Lobby less air conditioning.

ByGumer

tháng 6 16, 2025

Overall stay for the weekend are excellent, except the main lobby less air conditioning. All the staff are very friendly and very helpfull. The check in are very fast and smooth. The counter staff very helpful in my request to changed my ferry booking.