Rated 4.0 out of 5 by 238
Rated 1.0 out of 5.0 by Ben Ong Bad arrangement for my "Stay Fresh" package
Hi Holiday Inn Batam,
I am very disappointed that the Spa session was not reserved on the said date and time.
What was the point of asking me to input the date and time for the Spa and then the booking was not made?
There are many things that need to change for good (e.g. the glass door excess to the balcony, Safe box and the food hygiene).
It was my 1st time that I stayed in Holiday Inn Batam and it had disappointed me and left with me a very bad experience.
July 1, 2015
Rated 5.0 out of 5.0 by Holiday Great Great Service and Food Review
The stay over in Holiday Inn @ Batam is great and the services are great too.
I would like to give comments on the food area. Would be good to have more variety for the buffet for lunch and dinner.
The breakfast spread is ok but can still be improved.
June 30, 2015
Rated 4.0 out of 5.0 by Bruce Yeung Excellent service
I would like to thank the reservations team (especiall Ms. Deedee) for the complimentary cake & bed decorations in our room for our 17th Anniversary celebration. Both my wife and I were very happy with their arrangement. Thanks!
The pillows are too hard & high for us, would prefer softer pillows. Overall the room is ok. Buffet breakfast spread would be better if there are more hot vegetables serving.
All the staff are friendly and courteous, keep up the team spirits! :)
June 29, 2015
Rated 5.0 out of 5.0 by veivers good
good service during stay here and good courtesy call from your guest relation
June 28, 2015
Rated 4.0 out of 5.0 by Ray_Mood Get away from crowd for a short break !
If you just want to stay in the hotel , do nothing but swim, eat and relax, this would be a good place, not much crowd. Walking distant from ferry terminal to hotel and can arrange for pick up too. Front counter services are great, and Tea Tree Spa is good but a bit expensive if you compare to those in the shopping mall. I really appreciate for the last minutes (24hours) request to arrange for a small birthday cake for us. Only concern is the bed is not as comfortable, and I found a die cockroach in the room. Please note that you if you would like to go shopping or seafood, you need to change more cash for transportation. Hotel shuttle only available at 11am and 2pm is at $14000for two way, need to pre-book .Taxi booking is flexible.
June 28, 2015
Rated 4.0 out of 5.0 by Melrose01 Everything OK
Hotel de tres bonne qualite.
Personnel de l'hotel rapide et efficace.
Chambres tres propres meme si le mobilier commence a dater un petit peu.
June 24, 2015
Rated 2.0 out of 5.0 by Breezy81 Holiday Inn Batam
We arrive at 10am Indo time. I had made a booking of shuttle service from ferry to Resort for 8 pax but the bus was only left with 6 seats. No choice, our kids have to sit on our laps throughout the 20mins bus journey.
We check-in 3 rooms at 11am only with the ground floor rooms.
Travelling with kids 4 and 7.
Had our lunch in the cafe after we settle down in the room. The food pricing is too high and not matching with food quality.
I was disappointed that the shuttle service to the town was not complimentary. Even my 4 year old gal have to pay. The timing for the 2 way trip is fixed which is not good for us.
Boiling kettle is not clean. Bath tub stopper is spoil. Overall, the room is old and dirty.
Kids club is not free.
The game room items are old and room is very warm. Please upgrade to let more people have fun.
I don't think I will go back unless some renovation or more complimentary services.
June 24, 2015
Rated 2.0 out of 5.0 by Ericthc Holiday Inn Batam Stay
The room is old and time for renovation. Lift is not in a good condition, Some of the lift button was not working.
The food pricing is too high and not matching with food quality.
June 21, 2015