Holiday Inn Resort Lake George - Adirondack Area

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ByEliz

tháng 10 01, 2025

This hotel was amazing! The grounds were spectacular!

Awesome resort with a couple of duds.

ByBlueHillHiker

tháng 9 26, 2025

First off, I may stay here again. Immaculate rooms, great views, lots to do. But, If I'm ever welcomed the way the lady who checked me in welcomed us I will never stay in any H.I again. We had a 5 hour drive, we are hot and tired, but still approached the desk around 3:30 with a smile and my usual affable manner. I said to her that I thought the place looked nice only to have her coldly ask if we were checking in. No hello, no how was your trip and no warm greeting smile that I thought someone who works welcoming guests should have. We were the only people in the lobby so it wasn't busy. Deadpan misery on her face the whole time. Then she starts to list off, at rapid pace, the restaurant hours, breakfast hours something about the gym and outside activities and I have no idea what else. She went so fast I couldn't understand what she said. When I asked her to repeat something, and this is why I may never go back, she slowed down and spoke to us like we were children. In a very talk down condescending way. I wanted to leave then and there. Why is this person at the front desk??? I did mention what happened to a couple of other staff members and they knew instantly who I was talking about. We also had a dirty coffee maker that a previous guest decided to run coffee through. A young man with glasses said that he would clean it for us, but when we got it back we decided to run some water through to make sure that it's clean. The water came out dark brown! He never bothered to properly clean it. I would expect better treatment from Holiday Inn than these two instances showed. But, those are overshadowed, barely, by some of the nicest people I ever met. Gary and Patty at the desk were awesome, the younger girl at breakfast was a delight - the thin young gentleman not so. Why is it so hard to have your staff interact with your guests with warmth and friendliness? The young man who cleaned our room, Jose, was fantastic. I don't think I ever had a cleaner room. Other cleaning staff that we met were also very friendly. We love Lake George and wish to make it a yearly destination and we would love to stay at your resort, but miserable people should not be working there. Thank you.

BởiMike

tháng 9 24, 2025

Great staff, views and ammenities!

BởiSharon

tháng 9 23, 2025

Thank you to Patti at the front desk. She was a pkeasure to deal with, as were all members if the staff we interacted with. They turned an unpleasant event (car broke down) into a positive one!

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BySlatChs s

tháng 9 20, 2025

Everything was great. Alot of nice amenities for kids. Very clean . Staff was great . Will go back

Lake George

BởiCrissy

tháng 9 19, 2025

Exceptionally clean hotel with many amenities and a very courteous staff. Ideal location, Central to everything in Lake George.

Cleanliness of the facility

BởiBennington

tháng 9 18, 2025

Always exceptional in cleanliness. Staff is always professional and cordial.

Sự lựa chọn tuyệt vời

BởiBarb

tháng 9 16, 2025

Wonderful stay…would be a great choice for families with children. So much to do…pool, playground, basketball, bocce court, mini golf, corn hole. Possibly more that we didn’t see. Great restaurant and bar on the premises so no need to drive. Outstanding breakfast….buffet with all the normal food, but also omelets or eggs cooked however you want.

Front Desk

ByNH Visitors

tháng 9 12, 2025

We would like to thank Gary at the Front Desk. He listened to us on the phone and also when we arrived. He chose a room perfect for what we were in search of. He was exceptional and made the stay great from the start.

Lake George Gem!

BởiBig D

tháng 9 11, 2025

The second time staying at this IHG property in Lake George. It never disappoints and I will stay here again. The view of the lake is picturesque !

Stay at Holiday Inn resort

BởiMelissa

tháng 9 04, 2025

Our stay is one we look forward to every year. The hotel has everything we could ask for: it is walkable to the beach and town, there are fun activities poolside, the restaurant is superb, the pool and the hot tub are relaxing, and the service is terrific.

ByLeann

tháng 9 03, 2025