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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 877 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    877reviews

    • 5 Stars
      637
    • 4 Stars
      138
    • 3 Stars
      36
    • 2 Stars
      30
    • 1 Stars
      36

    Excelente hotel

    By

    January 15, 2020

    Me encanto el hotel, las instalaciones y el personal definitivamente será mi hotel de planta

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    Very nice place to stay

    By

    January 15, 2020

    club

    Staybridge Suites are always a good place to stay with comfortable rooms and beds and the properties are always clean.

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    Felt like being at home, really peaceful place

    By

    January 08, 2020

    platinumelite

    First time staying there but wanted to try somewhere different and so we picked Staybridge and we were really glad we did, my family loved it especially my teenage daughter she loved having a room to herself as well as her own TV; obviously it won’t be our last

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    Very good location, room value, great customer service

    By

    January 07, 2020

    We enjoyed the location of the hotel along with the value (room cost plus free breakfast). I was also pleased with the customer service. We had a housekeeping issue when we first checked into our room. The Asst General Manager addressed the issue promptly and I was very satisfied with her response. She understands the value of customer service and is the reason I decided to join the IHG Rewards Club.

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    Comfortable Stay and Great Staff

    By

    January 05, 2020

    platinumelite

    Overall stay is comfortable. The staffs at the front desk and dining area are very welcoming.

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    Customer service

    By

    January 03, 2020

    club

    Any where I go I'm always looking for great customer service, and as soon as we entered the hotel we were greeted with excellent care from the lady at the front desk she was so helpful and friendly. We would diffenitly come back and recommend this hotel.

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    good place to stay in albuquerque

    By

    January 02, 2020

    club

    rooms spacious, clean, comfortable, the staff are good folks, great for family stays, good breakfast bar, good location

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    Toots

    By

    January 01, 2020

    The room was nice. The food great. The only thing negative was broken elevator and checking in after 3:00 and rooms not ready.

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    Xmas eve 2019

    By

    December 27, 2019

    Excellent in all areas, Staff were helpful and attentive.

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    Night of rest

    By

    December 27, 2019

    club

    Loved our stay. Room was cold and vents blew out cold air when we tried to adjust the temp. Didn't call the front office, it was late. Otherwise, room was top notch.

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    Weekend for two

    By

    December 27, 2019

    club

    Arrived to the hotel, was told elevator was out of service and hot tub not functioning :( Staff kind enough to put us on the 1st floor due to my foot issues, however as we found out room next to kitchen was noisy, a lot of chatter in the hallway for breakfast Room was comfy. We controlled the room temp. Day 2 tv in main room gave out and couldn't be repaired. No one knew how to fix it. Coffee was not refilled so we waited 40 minutes for instant coffee to be delivered, after several calls to front office, the day of check out. Overall nice stay but became frustrated.

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    Great location and facilities

    By

    December 25, 2019

    club

    Great location and facility. Staff was a mixed bag, so ask for a manager or wait until shift change if your concern isn't handled promptly and/or to your satisfaction.

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