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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 335 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    335reviews

    • 5 Stars
      274
    • 4 Stars
      32
    • 3 Stars
      10
    • 2 Stars
      9
    • 1 Stars
      10

    Great and fantastic place!

    By

    April 17, 2016

    FREE Wi-Fi
    FREE breakfast
    FREE washer and dryer
    FREE social hour (we couldn't attend based on the day we went though)
    FREE parking
    Kitchen with stove
    Opposites sides (great for families)
    Room was very nice and clean...oh and they bake FREE cookies everyday for their guest to enjoy.

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    Slow Start/Strong Finish

    By

    April 14, 2016

    The only real problem I had with the hotel was not being able to get into my room when I arrived. Admittedly I arrived before check in time, but had indicated I would be getting in early ahead of time on the reservation. Even then, I knew I might have to wait. When I arrived I was told my room would be ready in 20 minutes. About a half hour later, I was told it would be 20 minutes. I would not have minded if they had said it would be ready in an hour, but they didn't.

    Once I was able to get into the room, everything was perfect. The bed was comfortable, the work space was excellent, and the bathroom was properly stocked. Indeed it was worth the wait.

    The food at breakfast was nice as well. Good variety and it was hot. Wish The Social was being done more than a few nights a week. I miss the every night socials.

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    quick weekend

    By

    April 08, 2016

    club

    very nice room. but hotel poorly staffed. some maintenance issues.

    Posted byCustomerCare
    April 20, 2016
    Dear travel lady123, Thank you for being an IHG Rewards Club member and for taking the time to share your comments. We are truly grateful for the high rating you gave to our room accommodations, cleanliness, and your sleep quality. However, we apologize if the service level of staff did not meet your expectations. Rest assured, we shared your feedback with the teams concerned for review, as we endeavor to continuously improve our service and procedures. While we understand you did not have an overall great stay, we sincerely hope to get another chance to give you a more pleasurable stay should you be in the area again. Sincerely, Christian C. Case Manager IHGService
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    Wonderful experience

    By

    April 04, 2016

    We absolutely loved our stay, all the staff were wonderful and so polite. The best stay for us in the Chattanooga area. Thank you for taking such great care of our family.

    Posted byHotelStaff
    April 11, 2016
    Thank You for your feedback.It is truly valued. We can't wait to see you again when you visit Chattanooga.
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    Great Room

    By

    April 02, 2016

    club

    Front desk staff was very friendly. Room had great space. Enjoyed the stay.

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    Nice, comfortable hotel.

    By

    March 31, 2016

    The suite was very nice with a TV in each room. The furniture was a little old/used, but no big deal. The staff (front desk, house keeping

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    March Stay

    By

    March 30, 2016

    club

    very comfortable for our family; really liked beds and pillows

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    CLEAN AND COMFORTABLE

    By

    March 26, 2016

    club

    The room was clean,comfortable,staff was great,breakfast great, I would recommend this hotel to everyone.

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    Disappointing for a Staybridge

    By

    March 23, 2016

    club

    Breakfast just OK and dirty tables since area is too small and the kitchen staff did their best to keep up. Room so small that can barely open sofa bed as up against TV cabinet. Tiny vanity area. No overhang to pull the car under to easily unload- or avoid rain. DVD player but no movies available. Staff was pleasant and management helpful. Room was clean. Bed was comfortable, pillows OK. Towels were very nice. Mom liked the cookies in the lobby!

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    Fantastic Experience

    By

    March 22, 2016

    club

    My first experience with Staybridge and I will DEFINITELY RETURN! Very impressed!

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    Clean room and good food

    By

    March 18, 2016

    Surprised overall from my first stay at a Staybridge. Impressive!

    Posted byHotelStaff
    March 22, 2016
    Thank You for your great review. We can't wait to see you on your next visit to Chattanooga.
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    Excellent Hotel

    By

    March 13, 2016

    club

    Staff were really great, breakfast had lots of options and was fresh. Really easy to get to and from I75.

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