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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 285 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    285reviews

    • 5 Stars
      209
    • 4 Stars
      40
    • 3 Stars
      17
    • 2 Stars
      11
    • 1 Stars
      8

    Reservation mishap

    By

    April 30, 2017

    Initially I was thought I pick another location in HamptonRoads area.
    However my stay at this location was great!

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    Comfortable room

    By

    April 28, 2017

    club

    But the staff was a bit rude especially the front desk clerk she was really rude when I checked in

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    Very poor customer service

    By

    April 28, 2017

    platinumelite

    At no point did the Front Desk acknowledge IHG club or level. The Front desk staff did not offer IHG amenities or welcome. Front desk staff did not mention the pantry or breakfast, nor state their locations. There was sausage and bacon - but no eggs available at the breakfast. It could have been that they ran out of eggs, but given that I was there 10 minutes after the breakfast hour started that is not likely. The internet was worthless - unreliable and too slow to be used; it took over 20 minutes to download just a few e-mails.

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    Jim

    By

    April 27, 2017

    Great and convenient to all areas,shopping and restaurants

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    MSG A

    By

    April 23, 2017

    club

    Great Hotel; quality staff, social and food. They have a social during the week from 5 to 7:30pm. Great to unwind and network.

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    Clean Hotel and great service

    By

    April 20, 2017

    club

    The hotel was very clean. Service was exceptional. Was greeted by friendly gentleman at front desk. Provided suggestions on where to eat in the area and directions on how to get to local shopping areas. Responded quickly, politely, and professionally to our requests in spite of arriving during busy time of day. Suite was clean and comfortable (except sofa bed was a rough sleep). Beds, however, were very comfortable and well stocked kitchen came in handy. Look forward to staying again!

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    great stay!!!

    By

    April 20, 2017

    club

    Very nice atmosphere. Ill be looking for a StayBridge every time I have to travel.

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    Excellent staff and good bargain for the money

    By

    April 17, 2017

    club

    The staff was exceptionally friendly, always greeting as they saw me and attentive to my needs. Room was a little dated and in need of updating and deep cleaning. Bed was a bit hard for my liking, but overall my sleep experience was ok. Hotel was quiet and the amenities we're good.

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    Priorty Auto

    By

    April 16, 2017

    platinumelite

    Comfortable suite with great service, beds and breakfast.

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    Peaceful and comfort stay.

    By

    April 15, 2017

    platinumelite

    its a nice hotel with nice staff. always solved problem with the room, cleaning of room can be improved. but hotel situated at good and peaceful place.

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    Great service

    By

    April 07, 2017

    Very comfortable beds very friendly staffed enjoyed the room enjoyed the room rate was there for a hospital visit

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    Loud and noisy

    By

    April 03, 2017

    Loud and noisy guest until after midnight on a Tuesday night. Doors slamming, loud talking inconsiderate guest and kids running up and down the hallways. Very poor wifi for business hotel. Beer single served out of a pitcher stored in a refrigerator instead of a tap, can or bottle. Rooms were nice and clean.

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