Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property
Overall Experience 4.7
97%
Recommend This Property
|
Hotel of horrors
ByHappyVegan
November 16, 2020
Don’t walk... run away from this hotel. The management is beyond horrible. The way they treat the customers and staff is despicable. The rooms were horrible. I had to stay in three different rooms because of problems. The first room had dogs next-door that were barking constantly. The staff didn’t take it seriously but I had a video recording of it and they were actually amazed at how loud and intense the dogs were. The next room I stayed in had a disgusting funky smell. I had extreme migraine and sinus pain. The third room there was an electrical issue so I was not even able to use the microwave. It kept on popping the breaker. And the vent fan never worked. The manager said that she would give me 5000 points on my IHG awards but it never happened. I tried sending a message to thank the staff for their wonderful service hoping that I would receive some good service but it never happened. I’ve tried to contact the hotel to complain about my experience but I’ve been unable to get ahold the manager
Very nice stay overall!!!
ByJordan S.
November 11, 2020
Great hotel would definitely stay there again!! Rooms were alittle smaller then I expected for a suite style room but nonetheless it was a nice stay!
Good place but not a good breakfast
BySurfline
November 11, 2020
Everything was great but the breakfast was very stale, rubbery eggs and nothing was fresh. Went went over to McDonalds.
Clean, simply stylish
ByMamaRu
November 10, 2020
Our stay at the Coeur D’Alene Staybridge was great. The staff was friendly, the room was well designed
Comfortable bed and great service
ByTucker
November 10, 2020
Always have a wonderful experience. I stay here with my dog every time I'm in the area. Easy access to Centenntial Trail. Did not partake in breakfast this visit. The system of having to be served by minimal staff due to COVID is not efficient at this time. However, McDonalds is right next door.
Clean and comfortable
ByKubfan
November 08, 2020
Was in town for business reasons. First time we stayed at Staybridge in Coeur D’Alene and was very happy!! Will definitely stay again. Thank you for the great service and see you again soon. Only recommendation would be open for breakfast a little earlier if possible.
Very home-like room and very friendly staff.
ByKat77
November 06, 2020
I loved having my room feel more like a small cottage feel with a great mattress to sleep on. The staff was very friendly and made me feel right at home.
Home away form home
ByJK2020
November 06, 2020
The staff is great, my room was great, my overall experience was fantastic. As a long-term guest on business trip and in 25 years of living in hotels this was one of my favorite.
Clean and updated
Bycmbodo
November 04, 2020
Very nice suites. Very clean and updated décor. Had all of the amenities I needed. The kitchen had all the supplies I expected and more.
Excellent property!
ByBrinks100
November 04, 2020
This was my first time in Couer d'alene and I stayed in a king suite.
The room was spacious, very clean, and beautifully decorated. The grounds couldn't have been nicer, great walking paths right out the door as well as an outdoor mall styled shopping right next door including a movie theater. I can't remember the last time I liked a hotel as much as this one. Will definitely be back!
One of IHG’s better properties in a beautiful city!
Byagtkaren7
November 02, 2020
Our 4 night stay was very good with regards to service and amenities. We appreciated the complimentary washers and dryers because we had been on the road several days.
Unfortunately our Room 402 was on the side of the hotel facing the busy street so we were awakened at 5 am each morning with traffic noise.
Friendly staff
ByBadd1252
November 02, 2020
The staff were incredible Jared at the Couer d'Alene branch was especially helpful