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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 668 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    668reviews

    • 5 Stars
      468
    • 4 Stars
      115
    • 3 Stars
      48
    • 2 Stars
      28
    • 1 Stars
      9

    Clean, comfortable, and friendly hotel.

    By

    January 08, 2020

    platinumelite

    I want to thank all the front desk staff for their warm and welcoming attitude. The hotel was clean and comfortable and staff working there were outstanding!

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    clean and comfortable environment.

    By

    January 08, 2020

    platinumelite

    I truly enjoyed my stay in this hotel. Even though our stay was short but I felt I was home. Welcomed warmly at the desk, great service, clean room, and comfortable bed. Thank you!

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    Updated and clean

    By

    January 05, 2020

    platinumelite

    Good hotel airport. Nice evening social. Wish the shuttle would run earlier and breakfast earlier too but it was a great place to stay. Friendly staff

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    Lovely

    By

    January 02, 2020

    This was a very positive experience. I particularly liked the evening social with delicious food and wine and the absolutely fantastic breakfast. The room was very comfortable and the staff friendly. The shuttle drivers were particularly nice. I would most certainly stay there again.

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    Home away from home

    By

    December 31, 2019

    I love this place. Close to everything and the manager is wonderful.

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    Premium facility at a budget hotel price.

    By

    December 31, 2019

    club

    The location was ideal for dining, shopping, entertainment options, and family visits. We had paid almost twice as much the last time we chose a suite over a traditional hotel room, and while that facility had some advantages over this one, they were not enough to justify the higher price. The included full breakfast buffet added even more savings by taking care of one meal a day for our family of three. One nice surprise was that the laundry facilities were not coin-operated, you just needed to use your room keycard to access.

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    Good trip

    By

    December 25, 2019

    Great hotel and value. We were pleased with the whole stay.

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    Good overall, a few things could be improved

    By

    December 25, 2019

    The room was fine, as all stay bridge rooms are, but every single cardio machine was broken, and the welcome as spire elite wasn't phenomenal.

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    Great time

    By

    December 19, 2019

    We recently used this hotel, great service at the front desk, clean rooms, breakfast great !

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    Great option near to airport

    By

    December 16, 2019

    platinumelite

    All as it should be, clean well organised room.
    Temperature spot on upon arrival.
    Bathroom facility good and clean with plent of fresh towels.
    Great airport shuttle service.
    Great choice of local restaurants around.

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    Overall, good ... with caveats

    By

    December 14, 2019

    club

    We stayed here because my wife was catching a flight out of DFW. We stayed for a couple days so that she could rest before a very long trip. The hotel is clean and well-appointed. Staff was friendly and mostly helpful. BUT --- thin walls. For two days were heard the talking, stomping around, and late night arguing of our neighbors. Plus, the remote controlled thermostat was ridiculously and pointlessly complicated. Left us freezing because we didn't know how to switch the air conditioning off. Fortunately, after calling and going down to the front desk, the staff person there came up and explained it to us -- though she herself was surprised that the remote was left on "the snowflake" instead of the "sunshine." See? Just confusing.

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    Have rugs closer too door opening

    By

    December 12, 2019

    club

    I would recommend the rugs at the front doors to be closer to opening of door. When I got to hotel it was raining and when I walked thru doors i slipped and fell due to twater by door. If rug would of been closer too door it could of prevented my fall. Floor is very slippery when wet.

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