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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 838 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    838reviews

    • 5 Stars
      687
    • 4 Stars
      104
    • 3 Stars
      18
    • 2 Stars
      20
    • 1 Stars
      9

    Amazing Hotel!

    By

    November 18, 2019

    club

    This Hotel was amazing! We came in for the Garth concert and ended up stranded in Downtown Knoxville. To many people and not enough Ubers, Taxi's, etc.. Both phones shut down due to extreme cold temperatures and we outside for 8 hours, homeless people approaching from everywhere, we were so scared. We finaly got to the Copper Cellar and the sweetest young lady let me use her phone and she googled Staybridge, I explained the situation and the lady from the hotel found us someone to come and pick us up!! They went above and beyond. I was beyond scared. Thank you Staybridge !!

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    Great West Knoxville Location

    By

    November 18, 2019

    Everything you come to expect from a Staybridge Suites property.

    Great location on the west side of Knoxville. Many food and entertainment options within walking distance or a short drive.

    Rooms are well appointed. Breakfast was your typical hot breakfast.

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    Knoxville!

    By

    November 15, 2019

    club

    Great place to stay when you have to be away from home! Clean friendly and quiet.

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    Awesome Facility

    By

    November 15, 2019

    Really enjoyed our stay at this location. Normally can come up with small list of items, but only one issue related to conditioner pump in shower. Everything else was great. Great staff. Highly recommend this location!

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    Room

    By

    November 10, 2019

    club

    Clean and private. was able to get work done and relax to get ready for the next day.

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    Comfortable stay

    By

    November 06, 2019

    club

    We were here for two weeks while we had some work done to our house. This was a comfortable place to stay, and the staff was very nice. I would definitely stay here again in the future.

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    Good value

    By

    November 06, 2019

    club

    Good value for a one night stopover in Knoxville. Nice, new hotel. We had some noise issues (loud guests in the hallway after midnight, road noise, neighbor snoring), but that is something that could happen at any hotel, I imagine. Overall good value and clean facilities.

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    Relaxing Stay

    By

    November 05, 2019

    club

    We look forward to our time at this Staybridge property. We have booked in the past and intend to in the future. It is well maintained, private and immaculate.

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    Wheelchair accessible! Hooray!

    By

    November 04, 2019

    We stayed just one night, but were so pleased and happy! We were traveling with our daughters, one of whom uses a walker and/or wheelchair. We booked an accessible room online, one with a roll in shower, and were thrilled to find it as described - very spacious and accommodating. Loved that we had a kitchen with full size fridge and freezer to store her medicines and re-freeze our ice packs. Also just so beyond happy to have a spacious room to spread out a little (there are four of us). We wish we had time for a longer stay, it was that cozy! Also the breakfast offered was amazing - lots of choices, all easy to access, well replenished and clean. Super nice staff. Can’t say enough nice things about it. Staybridge Suites will be the first hotel we check for now, wherever we travel.

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    I really enjoy staying here...

    By

    November 03, 2019

    This is one of the best Staybridges and we come here often. I stayed in Room 402. I forgot to tell the clerk at checkout that the AC is really loud and needs some TLC.
    Other than that, the service and food here is exceptional.

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    Great for the price

    By

    November 01, 2019

    Excellent room and meal for a good price. The right place to stay in the Salem area.

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    Comfortable bed and great service.

    By

    October 27, 2019

    Alex at the desk was superb in finding the necessary handicapped room and accoutrements, as well as discounted rates.

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