Rated 4.7 out of 5 by 30
Rated 5.0 out of 5.0 by SevenTony Genuine Smile
This is our second stay within a short month at this hotel. The first time was not that great but we could feel the effort by hotel staff members to make every guest's stay enjoyable. This second time around we got upgraded to a two bedroom suite and it is very spacious and very nice. Most importantly, we were greeted by Raquel at the front desk. We remember Raquel well the first time because she always carries this genuine smile when she greets guests. That genuine smile is difficult to come by in the hospitality business today. We should know because we stay at many hotels worldwide every year. Most staff members at different hotels will greet you with a smile but you could tell it wasn't genuine. Raquel's is genuine. That alone is worth 5 stars!
July 7, 2014
Rated 4.0 out of 5.0 by Zara24 Very accommodating hotel staff
Hotel staff are amazing, issues raised to them are solved quickly. We also decided to check out for a night for an out of town trip on July 4th and amazingly, the staff accommodated this request and had us book the same room, as requested, when we went back. Kudos!
July 7, 2014
Rated 5.0 out of 5.0 by JiangSH 床铺舒适，服务一流。
June 30, 2014
Rated 5.0 out of 5.0 环境很好，服务不错
June 26, 2014
Rated 3.0 out of 5.0 by vvshanghai 离公司近是商务出游的唯一优点了
June 16, 2014
Rated 4.0 out of 5.0 by Tracy002 位置方便，服务良好
June 3, 2014
Rated 5.0 out of 5.0 by Li12 overall a great hotel to stay
value for money
friendly and knowledgable staff
May 5, 2014
Rated 5.0 out of 5.0 by Rogie Customer service are good
The hotel staff are very accomodating to all the request being asked from them. They are very friendly and hospitable. The warm welcome that they are giving you from reception area to dining area makes you feel at home away from home.
March 26, 2014