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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 321 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    321reviews

    • 5 Stars
      247
    • 4 Stars
      51
    • 3 Stars
      7
    • 2 Stars
      8
    • 1 Stars
      8

    bathroom wall need attention

    By

    September 18, 2017

    club

    Although we were satisfied with our accomodations, the wall in the bathroom were painted over and were peeling, the bedroom t..v. did not work. I was shown by desk attendant how to use the remote, but it still wouldn't work, so we used the tv in the sitting area. When we checked in at 1:45 am, the desk clerk wasn't too friendly, after driving 19 hrs, in bumper to bumper traffic, a more pleasant attitude would have been appreciated,

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    Wonderful!

    By

    September 16, 2017

    After having to evacuate from Florida we came here and could not have asked for a better place to stay. Everyone was so nice and accommodating. It was a stressful time but they made it that much easier. Thank you so much to the staff at Oak Ridge! You were all so awesome!

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    Great service

    By

    September 15, 2017

    As Florida evacuees the staff could not have been more friendly and helpful. Martin treated us like old friends. The suite worked perfect for us with the kitchen. Very stressful time for us but the stay made us forget about what was going on. We are planning on staying there again. Loved the location as well not right off the expressway. But it was all about the staff's friendliness.

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    Clean and comfortable

    By

    September 15, 2017

    Pros: Very friendly staff and very clean room. Bed was very comfortable and kitchen was clean and well stocked. Great stay would recommend to anyone.

    Cons: TV to small and no extra blankets in room.

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    Home away from home

    By

    September 14, 2017

    platinumelite

    This was a stop along the way of Hurricane Irma. We stayed here longer than planned but plan to return for a planned stay. The staff is great in every way and they take pride in their hotel and take the sprit of hospitality very seriously. Thank you!

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    Excellent location - very enjoyable stay.

    By

    September 12, 2017

    This, as the last few times that I've stayed at the Staybridge Suites, was an excellent stay, very comfortable and quite, the staff was great and it's location was perfect for dinning, everything was pretty much close by - this will be my go-to-place whenever I'm visiting relatives in East Tennessee.

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    Weekend Fun

    By

    September 07, 2017

    club

    Very clean and quiet hotel. Very close proximity to Windrock ATV Park

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    Frequent guest

    By

    September 07, 2017

    platinumelite

    Good Hotel to stay
    Rates are somewhat high vs using a lot of points
    Back entrance card device fails too I often so long walk around to front on the rain
    Entrance to property is poorly marked for first time visitor
    Breakfast bar during my stay was well below average based on many other Stay Bridge I have stayed with
    Overall the facility is a good place to get good rest and the front desk has nice folks

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    Nice Stay

    By

    September 02, 2017

    platinumelite

    Great staff, nice hotel. Only real complaint if they use cheap Styrofoam

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    Outstanding quality and value

    By

    August 30, 2017

    club

    Beautiful hotel that is Pet-friendly. Conveniently located near Knoxville yet quiet and safe.

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    comfortable suite

    By

    August 29, 2017

    Suite was clean and comfortable. Only issue was the noise from the air conditioner - wasn't terribly bad, but a little annoying rattle. Staff was friendly and helpful. Overall great stay.

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    Descent Breakfast, Friendly Staff

    By

    August 24, 2017

    We've stayed at this property before, years ago, and really liked it, so we returned during our visit to view the solar eclipse. But for some reason, an inordinate number of guests had dogs with them... large, loud dogs. We have 2 dogs of our own, but we do not allow them inside the house, and do not believe that any animals should ever be allowed inside a hotel room. So we feel that if we are paying to stay in a hotel, we should not have to take a room where animals have been staying.

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