Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
|
Sleep
ByApple313
November 15, 2020
I really needed some sleep, I was working a lot , the hotel was peaceful and quiet. Front desk agent took care of my needs.
Convenient location and extremely clean
ByKmbing87
November 11, 2020
I was originally booked in downtown Chicago at a boutique hotel but my bank card was not accepted due to not having a chip. Having traveled 3 hours I was a bit frustrated and ready to relax. I called Staybridge Suites and asked about card policies and the gentleman stated "We do accept bank card without chips as we know everyone doesn't have cards that has chips in them". I almost cried and booked immediately. Once arriving, I gave my name and ID and paid for my room. There was zero hassle. I was given room keys told the new policies that were in place due to CoVid, and went along my way. The room was extremely clean, it had extra blankets and towels kitchen set up was nice and clean. And most importantly very spacious. Bedding was also comfortable and warm. I have zero complaints nice decor, great customer service and convient to lots of restaurants and shops. Found a delicious restaurant, Gibsons best steak ever!! Little pond to walk to see and feed the ducks. Also accommodating for furry friends!! Overall loved my experience and will recommend to others and definitely return!!
sleep
ByApple313
November 09, 2020
The place was peace full was able to sleep all night. the staff is very helpful and friendly.
Staff did not wear masks
ByReginald
November 07, 2020
I asked the lady at the front desk why she did not wear masks and she said it wasn't the law.
Review
ByNikki
November 03, 2020
The rooms smelled like cigarettes, the couch’s were worn out to were the cotton was revealing, the phone didn’t work and were outdated. Only one elevator available
It's a ok place for the convenience.
BySherry
November 02, 2020
I needed a place for me and my 4 grandkids for an overnight stay only. It was fine. But I had to ask for cups and purchase forks and plates for serving. If you are not a pet fan, this is not the place for you. Also not hot breakfast items.
My experience
ByKisha
November 02, 2020
The have stayed at other hotels in different cities and they are more modern. Needs updating
Great Hotel
ByPreferNot2Say
October 31, 2020
Gone like experience. Comfortable bed and quite sleeping area. Room to love. Amazing cute service. Great good options in the morning at were allergy friendly even during this pandemic
Stellar Customer Service By Christina
ByJDEMARTE
October 29, 2020
Christina and Melissa have gone above and beyond in treating me like I have never been treated before by any hotel employees. I stayed here at Staybridge Suites for 2 weeks in Aug
Convenient, clean
ByCTors
October 26, 2020
My recent stay was very pleasant. The team accommodated my request for a quiet room and I got a good night's rest. The staff are friendly and helpful.
Comfortable stay
BySarah
October 15, 2020
Nice quallity for the price, comfortable room- wish they had cleaned outbtge dished from the cabinents first- dirty dishes in cabinents
Great
ByChikita
October 15, 2020
I love it I had a blast I would tell anyone to come