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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 377 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    377reviews

    • 5 Stars
      255
    • 4 Stars
      75
    • 3 Stars
      21
    • 2 Stars
      16
    • 1 Stars
      10

    Decent place at a decent price

    By

    August 24, 2016

    club

    I love the Staybridge Hotels because they have consistent kitchen areas in their rooms which is great for me and my special dietary needs. This hotel was nice, especially the lobby. It wasn't super fancy, but it was nice.

    My room had a cabinet door missing from one of the cabinets in the kitchen, but it really didn't impact anything. Overall my stay was pleasant, though sound carries through the walls very easily. I was woken up by soft talking and the TV in the next room over.

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    Excellent Property - Very Classy

    By

    August 24, 2016

    platinumelite

    We really enjoyed our stay here. It's always nice to have a kitchen when you are traveling, and the extra seating in the living area was nice as well. The lobby and breakfast area are very classy and upscale looking. The fitness room is nice, and all the staff members were very friendly!

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    Good location and quite

    By

    August 23, 2016

    Enjoyed our stay at the hotel was clean and quite with reasonable access to several area attractions.

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    Another Good Stay

    By

    August 19, 2016

    Good recognition for IHG Elite Status.
    Room was clean

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    Great Chicago Suburb Option

    By

    August 16, 2016

    As a Spire Member traveling with my family, I greatly appreciated the upgrade to a 2 BR suite. The breakfast was very good, with lots of very tasty options. The staff was attentive, and the room was clean. The beds were comfortable. It was a very nice stay...I will be back!

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    leisure

    By

    August 15, 2016

    platinumelite

    great stay hope to stay here again breakfast not the greatest

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    Nice and quiet hotel

    By

    August 14, 2016

    Away from traffic and city noise. Clean and satisfactory-y services.

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    Excellent Stay

    By

    August 13, 2016

    Thanks for an excellent stay your staff were most helpful and understanding , lovely atmosphere we really enjoyed our stay thanks

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    A Perfect Stay

    By

    August 13, 2016

    The staff were very helpful we had a lovely stay everything exceeded our expectations

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    Felt like home

    By

    August 11, 2016

    platinumelite

    Stayed for the week and this place felt like home. Great service and great, quiet comfortable rooms. The food was excellent and the rooms were clean.

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    Clean and comfortable suites!!

    By

    August 04, 2016

    club

    My son and I had a great experience staying at this Staybridge Suites in Oakbrook Terrace. Rooms are very clean, great kitchen, and comfortable beds and pillows!!
    Great location at end of quiet cul-de-sac and easy to get downtown from this location. Have stayed here in the past and will do so in the future!!

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    Phones not working

    By

    August 03, 2016

    platinumelite

    Phones didn't work the whole time we were there. We weren't given frequent updates as to when they'd be working.

    Posted byCustomerCare
    August 13, 2016
    Dear purpleiris, Thank you for taking the time to share your feedback regarding your stay at our hotel. We are pleased to see your perfect rating on the Room Cleanliness. However, it is regrettable that the phone lines may have caused you inconvenience. Your feedback is of great importance to us and allows us to monitor and improve the quality of our products and services. I have forwarded your comments to the hotel management so proper actions will be taken, in order to meet our guests' needs and comfort. Once again, thank you for staying with us. We value you as an IHG Rewards Platinum Elite member and hope this experience will not deter you from giving us another opportunity to make your stay as pleasant as possible. Sincerely, Grace P. Case Manager IHGService
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