Rated 4.3 out of 5 by 59
Rated 5.0 out of 5.0 by Doug99 Short trip--awesome experience.
A little surprised at the great quality and comfort of the room.
July 2, 2014
Rated 4.0 out of 5.0 by WIN 1 Location
Hotel is located with direct property access to the river walk. Enjoyed the afternoon strolls along the river.
July 1, 2014
Rated 4.0 out of 5.0 by Cobra19 Clean Comfortable Hotel
Was very clean and comfortable. The food was good, and the service was quick and friendly.
June 24, 2014
Rated 4.0 out of 5.0 by datacomm Nice place
Your online booking put me in a 'smoking' room but your staff straightened that out right away so I got a nice room.
The other guests got some kind of welcome 'kit' but that wasn't included for me. Maybe due to the online booking. ...Oh well...
The common area was really nice. The food and refreshments were really appreciated. The laundry and exercise areas were really welcome.
June 23, 2014
Rated 5.0 out of 5.0 by MJ&CB Impressed!!
First week little rocky but the management and staff quickly addressed the issues and the rest of our stay was amazing! They were very understanding and respectful of medical treatment issues I had when staying there! I've stayed in many hotels, but have no doubt I will seek out this brand as I continue to travel!
June 20, 2014
Rated 5.0 out of 5.0 by FA57 Next best thing to being home
I almost Never do an online survey, but when a place is has as much going for it as this one and when it stands so much higher than the rest, you bet, I'll take the time to tell anyone that listens, this is a really great place to stay, and a great experience all the way around.
You won't be sorry!!
June 17, 2014
Rated 5.0 out of 5.0 by chmba Great place to stay
Very good service. I had problem with my IHG Rewards number. Front desk people looked into it, identified issue and helped me fix it (duplicate number issue)
June 17, 2014
Rated 4.0 out of 5.0 by The Martins Very nice suites, poor service.
We stayed in a 2 bedroom suite with my 90 year old mother for 2 nights for my cousins wedding. Upon check in we found out we were not getting a handicap room as requested and there were no other 2 bedrooms available. In the suite, my moms room had its own A/C unit that worked well, but the living room, kitchen and master room were on a seperate unit that blew warm air. They sent a repair man up that night, reported fixed, but was not, then another the next morning, reported fixed but was not, then finally they sent up a guy that said the compressor was out and replaced the whole unit....But, the rooms are very clean, well equiped, well lighted. The breakfasts were excellent, a nice buffet. Rooms were very quiet, never heard anyone else. Mattresses are awesome. I would stay there again.
June 8, 2014