Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
Please enter Destination.
Please select Destination.
Please select Check in and Check out.
Please enter a Check In Date
Please enter a Check Out Date.
Visit our groups and meetings page to find the perfect hotel for your upcoming meeting, event or group of 10 or more rooms. Ready to book 10 or more rooms now? Call 1-800-MEETING (Outside the US? Click here).
    MoreFewer Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreFewer Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.7

    based on 470 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    470reviews

    • 5 Stars
      379
    • 4 Stars
      60
    • 3 Stars
      15
    • 2 Stars
      8
    • 1 Stars
      8

    Favorite Hotel to Stay At

    By

    January 17, 2020

    For either personal or business travel, the Staybridge is always my first choice! I highly recommend!

    Read More
    Read Less

    Excellent hotel

    By

    January 13, 2020

    Staybridge suites West Omaha is a terrific hotel.
    The staff is friendly and helpful. The business center had a printer. The room was clean. I used the kitchen daily. Very good. The bed is comfortable too ! I was very pleased with my stay and will be back soon.

    Read More
    Read Less

    Great breakfast and stay.

    By

    January 13, 2020

    There was a lot to choose from for breakfast and comfortable rooms.

    Read More
    Read Less

    VERY DISGUSTING POOL AREA

    By

    January 12, 2020

    club

    POOL AREA LOOKED DISGUSTING WITH THE WATER FOUNTAIN, THE HOT TUB TEMP WAS GOOD BUT THEY MUST HAVE DUMPER A TON OF CHLORINE IN IT. IT FOAMED UP SO BAD WHEN WE TURNED IT ON. THE POOL WAS NEVER CLEANED, DAY 3 STILL HAD OLD BANDAGES AND HAIR TIES FROM 3 DAYS EARLIER. STAFF AT THE FRONT DESK COULDNT HELP US WITH QUESTIONS CHECKING IN. CHECKING OUT THEY COULDNT HELP US EITHER, WITH THINGS THEY SHOULD KNOW HOW TO DO. VERY DISAPPOINTING

    Read More
    Read Less

    Quality Stay

    By

    January 11, 2020

    The facility was excellent, and we do plan to stay again. It was homier and had more character than your typical cookie cutter franchise room.

    The staff could have been a little more attentive, especially at breakfast. I realize that it's not possible to greet or make eye contact with everyone, but we were the only guests at the time besides the individual that the breakfast attendant was visiting with.

    Read More
    Read Less

    Clean room and great location

    By

    January 06, 2020

    My husband, daughter, and I greatly enjoyed our stay. We will definitely stay again.

    Read More
    Read Less

    Construction dumpster

    By

    January 02, 2020

    club

    When I advised the front desk that they should only rent the room we were in and those near it when absolutely necessary the check asked “what dumpster?” She was uniformed about an issue 150 feet from where she sat.
    Torn and stained towels in bathroom.
    Dirty glassware in kitchenette

    Read More
    Read Less

    Excellent Stay

    By

    January 01, 2020

    We spent one night to participate in a wedding. The staff was wonderful, very accommodating and helpful. Not sure if the bed was a little uncomfortable or what, but my wife and I did not sleep well - it could also just be because it's not home. We participated in the morning breakfast, and found it as good as other hotels. The room and bath area was clean. We would stay again.

    Read More
    Read Less

    Just like being at home for the holidays

    By

    December 31, 2019

    platinumelite

    We stayed over Christmas and we very appreciative of the beautiful decorations in the lobby and breakfast area to make it feel like home for the holidays. I had reserved a basic studio room, but Elizabeth at the front desk helped me change my reservations when I told her I would have preferred a king suite. She was super efficient and helpful. There were plenty of choices for breakfast, but they did seem to be running out of things toward the end of our stay. The room was nice and comfortable, but some of the other guests were a little noisy sometimes. We were very pleased with our stay, though.

    Read More
    Read Less

    Excellent Stay

    By

    December 27, 2019

    club

    Staff was very friendly, hotel was clean, breakfast was great. Staff was very helpful with anything we needed.

    Read More
    Read Less

    Stay at Omaha West Staybridge hotel

    By

    December 22, 2019

    club

    Kathie and staff were excellent. Always cheerful and helpful. Quickly solved any minor problems.

    Read More
    Read Less

    JED

    By

    December 20, 2019

    platinumelite

    Grace at the Front Desk was extremely friendly and very accommodating. We were upgraded, to a one bedroom suite, and did not have to move the 2nd night. Grace inquired with staff in the back office to upgrade. All staff that we met, (Front Desk, Breakfast, and Social Staff) were extremely friendly, helpful and made us feel welcome.

    Read More
    Read Less