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Rated 4.6 out of 5 by 61 reviewers.
Rated 5.0 out of 5.0 by great location There was easy access to the freeway. A full scale food market was right behind the motel and general shopping across the street. I wish we had had time to throw some steaks on the grill outside as the weather was pleasant while we were there. Our room was clean and the staff accommodated our needs. June 26, 2014
Rated 5.0 out of 5.0 by Excellent Service! Great staff, convenient location, and above all the rooms were extremely comfortable! Never had a problem with noise in the hallways, and the breakfast was delicious! June 19, 2014
Rated 5.0 out of 5.0 by Muy buen servicio Gran relacion precio calidad. Y la hospitalidad del personal del hotel es para recomendar. Muy buen hotel, cuando vuelva por la zona seguro regresare. June 14, 2014
Rated 4.0 out of 5.0 by Hotel rooms are good I like this hotel for the rooms and air conditioner. Cleanliness is good. Breakfast is like any other hotels in USA, so can not complain on this. Only think i do not like is very few low level staff like drivers needs to be trained to behave professionally with guests. They seems to be behaving very rude, not a professional guys. Some specific front desk staff too should trained to be in the same path. May 28, 2014
Rated 5.0 out of 5.0 by Everything I needed This hotel was the perfect place for my siblings and me to stay. We needed to be close to a nursing facility that another sibling is in. This place was perfect, plus offered everything we needed. It even offers a free meal in the evenings on Tuesday, Wednesday and Thursday. There is a clean, convenient room with washers and dryers which are also complimentary to use. May 20, 2014
Rated 4.0 out of 5.0 by Double Standards! Overall we enjoyed our stay with only the following exceptions. 1. We noticed upon arrival that some type of construction work was apparently in process due to a portion of the parking lot being closed and blocked off. Turned out the construction was a new roof being put on ... not a big deal if you don't mind hearing BANG! BOOM! BANG! from your third floor room until early evening. The VERY LOUD sounds resumed the next morning promptly at 7:30 a.m. If we would have been informed that the roofers would be working at such an early hour on a Saturday we would have made other arrangements. 2. We returned to the hotel late night and due to the construction work that had a portion of the parking lot blocked and a silver Nissan that turned out to belong to the front desk night shift clerk the driveway was completely blocked! When I informed him (the front desk clerk) that the drive was blocked he told me that it was his car and he was allowed to park there but guest were not. I explained that not only was he in the middle of the drive way blocking everything, but he was also parked in a fire lane. He began giving me a whole list a lame excuses as to why he was so much more privileged than the guest that stay in the hotel rather than just moving his car. We returned the following night to the same thing. This employee frankly doesn't care and believes he is far superior to any guest that has the privilege of staying at "his" hotel. May 19, 2014
Rated 5.0 out of 5.0 by Excellent Service & More I travel throughout the U.S. on business. The Plano/Richardson TX. Staybridge staff has beaten all other locations hands down. They are very friendly , personal and in tune each guest personal needs and request. The management staff is superb , but two individuals defiantly stand out, a young man named Marcello during the mornings and Mathew who works the swing shift front desk. These two individuals always have a smile and a awesome attitude. Oh yeah don't forget about the cleaning staff, they do a fantastic job "every day" on the rooms. I would defiantly stay here again. Even go out of my way to stay here if passing thru TX again. April 16, 2014
Rated 4.0 out of 5.0 by Three month stay This Staybridge was the first one I have stayed at, usually opting for Candlewood Suites. As I always look for long-term stay accommodations I am quite familiar with the majority of offerings in this price range. On its own merit I would rank this hotel as above average on several points and excellent on the key elements I value; comfort, quiet, accessibility to highways and marketplaces. It is remarkably quiet given its boundary on two sides by highways. The hotel is set back a fair distance but that doesn't always make a difference. The local market and eatery's provided easy provisions but the evening light meals and open taps of beer and wine were generally sufficient. Afterall, they are included in the price you pay so it's foolish to turn your nose up if it's not gourmet entrees. The staff was always friendly but very much focused on their tasks, meaning you got a polite Hello but not a lot of interaction, which is perfectly fine. The bed was very comfortable and I always got a great night's sleep. The kitchenette was better equipped than many I have stayed at and provided for my own cooking as I chose to do. The area is loaded with great restaurants, pubs and fast food joints so dining is not a problem. I did take advantage of the grill and outdoor pation, although if I were to suggest anything it would be to make the grill area less subject to the crosswinds. It took forever to get a steak to grill ! Overall level of satisfaction and recommendation is 4-5 and I would definitely stay at this location again. April 15, 2014
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