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 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Disappointed traveler
ByScotty
June 19, 2017
I was disappointed with just about everything. I travel a lot and found staybridge to be of poor quality all the way around! I will love be returning to Reno and I will look for different accommodations.
June 9, 2017 stay
ByDeena
June 14, 2017
Everything was as expected--the room was spacious and the facility was located in a quiet setting
Big, clean rooms.
ByMujaren
June 12, 2017
The staff accommodated a last-minute change to a pet friendly room. staff were courteous and professional. it was a nice room after a long trip traveling with family
comfortable bed great kitchen
ByBrad
June 11, 2017
excellent place to stay , from the time i checked into the hotel, the staff were friendly and courteous, they made me feel at home. the beds were the most comfortable and pillows were best i've ever used in an hotel. the kitchen had all the cookware that was needed to prepare a meal, it had exceeded my total expectations . the hotel was totally secured and felt safe staying there
Did not meet expectations
ByHikergirl64
June 08, 2017
The living area of our two bedroom suite was shabby and worn. There were no end tables for the small loveseat and no additional seating other than the dining set. For a suite intended to accommodate 4 people, I would expect a little more furniture. There were no ice machines anywhere in the hotel. The soda machine in the dining area was broken. The first two days, staff went into the kitchen to get me some ice but on the third day, they said they were low and could not spare any. There was trash on the stairs that was never cleaned in the entire three days I was there. Overall, not the experience I expect for an IHG hotel. Breakfast was just average.
Reno Visit
ByjhpSLC
June 07, 2017
Great hotel. Clean and quiet. Breakfast buffet contained a variety of items. A little pricey for the Reno area.
Good Value for the Price
BySmitty
June 01, 2017
Stayed 3 weeks during medical treatment for family member. Very satisfied with overall experience. Staff was helpful, food good, rooms were good!
Reno sparks convention center AAU tournaments
ByBroussard31
May 31, 2017
My family and I enjoyed our stay here. It was very clean and the staff was very accomadating.
Great stay
ByRobbie
May 30, 2017
Staff was very friendly. Room was clean and bed was comfortable. The meatballs for dinner we're great.
Only hotel chain we stay at when traveling with our children
BySteve
May 29, 2017
Staybridge suites is the only hotel we will stay at when we are traveling with our children. It is the only hotel that offers a 2 bedroom suite. They are always clean hotels and always in a neighborhood we feel safe to be in.
We have stayed at several locations and are always impressed with the staff and the cleanliness of every staybridge we have stayed at.
Our kids love the swimming pool, reading center, DVD library. There is also a great breakfast offered each morning and a dinner on select nights.
Reno
ByDave
May 27, 2017
Grate stay
Good food
Good room
Good gym
Good parking
Good TV
Good Wifi
Reno stay
ByWilly
May 26, 2017
We enjoyed our stay here. The surrounding area was great as far as walking trails. It was quiet in centrally located. Would come back again good value