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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 1053 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    1053reviews

    • 5 Stars
      777
    • 4 Stars
      163
    • 3 Stars
      47
    • 2 Stars
      30
    • 1 Stars
      36

    great "home" like environment

    By

    March 21, 2020

    platinumelite

    Though it did not measure up to our prior experiences at a Staybridge property, it was not really their fault! The accommodations were great, and on par with our expectations, but the breakfast and evening offerings were sub-par, but really the corona virus outbreak was likely to blame for this.

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    Close to riverwalk and downtown

    By

    March 20, 2020

    platinumelite

    Property was within walking distance to downtown and all the things we wanted to do. It was clean and not noisy.

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    Exceptional rooms and wonderful staff.

    By

    March 16, 2020

    The Front desk staff helped me with all of my questions and made sure that I was taken care of. The general manager went out of their way to make a very welcoming letter that was in every room. The employees and upper management of this hotel truly seem to care.

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    Great location.

    By

    March 15, 2020

    club

    Close to where I needed to be everyday. Plus parking was great.

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    Staff was great

    By

    March 12, 2020

    Need better service for made beds and fresh towels every day. Very disappointed I did not get that service

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    Convenient location and friendly staff

    By

    March 11, 2020

    club

    Our stay met all expectations, the staff was helpful and friendly and we will definitely stay here again.

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    Check out clerk ?

    By

    March 10, 2020

    Was not told thanks, come back, nothing, nada. Hole in wall in bathroom. Room wasn’t cleaned one day.

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    Excellent Stay

    By

    March 10, 2020

    club

    I would highly recommend Staybridge. It was friendly and comfortable. I enjoyed my stay immensely.

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    Heater couldn’t keep up

    By

    March 09, 2020

    platinumelite

    The HVAC system has a real problem when the outside temperature drops below 50*F. Two different rooms had this problem so I think the whole system is flawed.

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    Great hotel

    By

    March 06, 2020

    clean facilities. staff was great and food and beverages were great

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    Excellent as always

    By

    March 04, 2020

    I really enjoy staying at this location, the staff is friendly and I highly recommend this location.

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    First time in San Antonio

    By

    March 03, 2020

    Everything here was outstanding except breakfast. Eggs burnt, and the fresh cut fruit was very good but literally no fruit in the tray.

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