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 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
|
Excellent Stay
ByJFT8
September 26, 2016
Truly a wonderful stay! The staff were all very friendly and helpful.
Everything you need
ByMaggs_C
September 25, 2016
Room provides all the essentials for a 1 night stay to an extended stay. Room was clean and comfortable. Parking is an additional charge added to your bill which in my opinion should be free of charge if you're already paying to stay somewhere. Goes a long way in providing that customer service. But overall, I was not disappointed and I would choose to stay at a Staybridge suites again.
Great service with comforts of home
Byac924
September 22, 2016
We were visiting family and stayed for an extended time. It was nice to be able to cook meals in the room and do laundry. The suite was very spacious and comfortable. The views from our room were spectacular, especially at night. Loved being within walking distance of downtown. Staff was very courteous and attentive to our needs as a large family. There was always a follow up phone call if we requested something from housekeeping/maintenance.
Nice hotel
ByPilot2213
September 14, 2016
Great location right off of I-37, easy in and out. 5 minute walk to the Riverwalk area, also have cheap shuttles that pull up every 15 minutes. Staff was great, very helpful. Room was very clean, I stay in hotels a lot for work and this was one of the cleanest rooms I've had in a long time. Staff upgraded me to the 10th floor on the corner facing downtown, great view. Parking was easy, security was everywhere outside so I felt safe even at night. Bed was good, internet was fast. I came here on business and usually when I go to the Riverwalk for a weekend getaway I stay down there, might rethink that now that I found this place, it's close and a lot cheaper.
Great Hotel
Bydavees
September 13, 2016
Great staff. Genuinely care about their guests and their comfort. Good food available during the week. easily accessible to downtown area, riverwalk, good restaurants, activities in the area. Close to airport.
Great stay
Bycpyburn
September 11, 2016
I stayed at this property on business and for it's convenience to the Convention Center. Great place in a superb location. Nearby trolley was a big plus as well
dark, cool, quiet room
ByLama16
September 07, 2016
great night's sleep which ultimately is what a hotel should provide foremost
Comfortable bed and great service
ByDrefromdc
August 29, 2016
Excellent hotel stay. I stay there every time I'm in San Antonio.
Very good amenities
ByShells98
August 22, 2016
Property is good, comfortable room and free laundry facilities. Great if you are a pet lover.
Hotel has a good location
ByAg94
August 19, 2016
Hotel has a good location for our visit to the Alamo.
Staybridge Suites San Antonio Conv Ctr ***** Excellent Hotel
ByID23
August 16, 2016
This is one of the best IHG hotels I have stayed at over the last several years. I highly recommend this hotel if you are in San Antonio.
Great location front desk needs work
ByJmontier
August 05, 2016
The rooms were great with awesome features. Nice to have BBQ grills out back to use. Had a lot of room in the room. I enjoyed the free weights in the workout room and a very nice circuit machine.
The pool area can get very hot since it is on the west side of the building. It gets the setting sun. Some umbrellas back there would really help.
The biggest concern was the front desk staff. If they greeted you at all, it was minimal. They did not acknowledge Gold Elite status. Desk staff openly mocked and bashed political candidates. Pretty unprofessional behavior that would be better out of earshot of the guests. Most of the time they just looked right through you as if you weren't even there.
The cleaning crew does a fantastic job. Never in need.
I loved the breakfast. The eggs were great. Lots of coffee variety. It was a little messy in the dining room, but this may be due to being very busy in there for breakfast. We usually had to wipe down a table before we sat.