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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 295 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    295reviews

    • 5 Stars
      215
    • 4 Stars
      53
    • 3 Stars
      17
    • 2 Stars
      7
    • 1 Stars
      3

    Sue

    By

    April 24, 2017

    platinumelite

    Great hotel - hotel staff is professional and the location is close to ample shopping

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    could be better

    By

    April 24, 2017

    platinumelite

    this hotel is ok but could be so much better with slight improvements.

    the bath tubs have a sealed in bath mat which is old and gross, this could be removed and replaced easily with a removable bath mat and changed regularly as the sealant around the existing mat was black and mouldy.

    the gym equipment was constantly jammed up, I ended up fixing it several times, one time with the manager as the maintenance guy finished at 4pm - improvement needed.

    the breakfast food, was limited, same same every 2nd/3rd day.

    the staff are not always at the desk, usually in the back office and usually have to wait for them to come to the desk.

    the snacks and food in the pantry is limited for a extended stay facility.

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    Conviently located, friendly staff

    By

    April 21, 2017

    Location was perfect for visiting family and accessible dining, night life; room was clean and comfortable!

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    Average business hotel

    By

    April 19, 2017

    club

    Average business hotel with average amenities. Construction in the area made access difficult.

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    Everything i needed and then some

    By

    April 18, 2017

    club

    The room i had was great. I was honestly concerned when i noticed it was a "pet friendly" room ( i'm allergic to everything), but the room was spotless. Survived a three day stay without a hint of an allergy attack.

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    Great place to stay

    By

    April 17, 2017

    platinumelite

    When traveling for business this is a great place to stay. The staff makes you feel like your family.

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    Great Hotel

    By

    April 13, 2017

    Room was very clean, plenty of room. Great value. Breakfast was great. Has an at home feel.

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    Nice suite

    By

    April 07, 2017

    club

    The suite was nice but we got a noise complaint for my 4 children running around the suite. There wasn't anywhere for them to play really or get energy out. We had to leave the hotel for them to be able to run.

    The kids seemed like a hassle to the staff as well... They kept using the phrase, " I know u have kids but...." Yes I have kids 4 to be exact, they are human and will run around. Not to mention the looks from staff anytime we walked anywhere in the hotel....

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    Bell'hotel atmosfera calda

    By

    April 06, 2017

    platinumelite

    Mi è piaciuto lo stile e i servizzi.
    Purtroppo internet non era il massimo ma si sta molto bene ed è un rientro piacevole dopo una dura giornata di lavoro.

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    Great Customer Service

    By

    April 05, 2017

    club

    I enjoyed my stay and also I discovered upon arrival home I had forgot my jacket. I called them and told them of my problem. The young girl was most helpful . She said she would check with the head of housekeeping and get back to me the next day, which she did. They had found my jacket and were sending it to me by mail. I was first impressed that I was actually called when I was told I would be and secondly that they were willing to ship the item to me. I am from Ontario Canada and wasn't sure it would be worth it for me to have to drive back to the hotel. I have stayed here before and always try to go back whenever I am in that area. Thank You for exceeding my expectations!!!

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    Good location easy access to highway.

    By

    April 01, 2017

    club

    Friendly service, good breakfast, stable internet.
    Staff was very accommodating.

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    Review

    By

    April 01, 2017

    club

    Wonderful except for not being able to utilize the hot tub. We were not told how to turn it on, and staff did not knoe either.

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