Open Gallery
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Poor customer service
ByDenSue
January 06, 2023
Worst hotel experience ever, do not say here. You have been warned!
clean room and friendly staff
Bymc-business-travel
December 19, 2022
water flow too low, inadequate exercise facility. Good that they have coffee and breakfast. Bed was comfortable and kitchenette was good.
We had a great stay
ByBritt2257
December 19, 2022
Great room and great buffet breakfast in the morning!
Jungle Jim's shopping trip
ByBrian 171
December 19, 2022
Awesome property centrally located in West Chester area. Easy in and out. Excellent staff and manager. Cleaning staff are extremely professional and should be proud of the services that they provide. Will stay here again.
Very good
ByN/A MOM
December 18, 2022
The hotel is in a very good location.
very close to Restaurants & outlet
Stuff & Manger very helpful.
all & all it was good stay
Comfortable and welcoming venue with great people working there!
Byclo2mike
December 16, 2022
The staff were excellent and could not do more to help! The only issues were minor and resolved immediately! I have stayed at this hotel before and will do so again! What more can I say other than I look forward to being there again soon!
Nice bed. Shower could be hotter
BySmiley064
December 13, 2022
The first room I got to the fridge was full of someone else's food and the bathroom sink had a little blood on it from the previous guests
The best
ByN/A MOM
December 11, 2022
This is the best hotel in town.
Very close to all the attractions & Restaurants.
3rd and last stay
ByGrsaki
November 27, 2022
We have stayed here twice before, and we're always pleased with the room, but this time I was disgusted. Sticky floors and crumbs all over the kitchen and dirt in the corners. The most important thing a traveler wants is a clean room.
My go-to hotel in Cincinatti
ByWesternfan
November 18, 2022
Very comfortable- home away from home. Easy access, plenty of nearby retail and restaurants
Very comfortable bed
ByRick
November 12, 2022
The stay was over all good with very clean room and very comfortable bed. The only negative thing was several rooms down the hall had barking dogs in them when the people left the hotel and left the dogs behind. Should not be allowed. Plant based sausage at breakfast was terrible.
Beds uncomfortable and room smelled musty and moldy
Bybells77
October 24, 2022
The room smelled like mold and had poor air quality. Didn’t interact with anyone at the front desk or crew. The floors were not clean in the room and the bed was extremely uncomfortable.