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Rated 3.6 out of 5 by 77 reviewers.
Rated 5.0 out of 5.0 by Nice hotel I stayed in Crown Plaza for 1 night. Friendly staff at Front desk and restaurant I had a good sleep, en a very good dinner October 23, 2013
Rated 4.0 out of 5.0 by great service Good an efficient reception desk , fast check-out , courtesy and client attention October 21, 2013
Rated 5.0 out of 5.0 by Super Breakfast Buffet Just had 6 days here with a group of club friends and found almost everything was excellent. We did have a couple of days when the coffee supplies were not replenished but the front desk staff immediately attended to it. The other slight problem was we could not get the air conditioning to cool the room sufficiently and found the instructions confusing. Overall we had a great time and would recommend this hotel to our friends. Shame you do not have any Smoking Rooms !!! October 10, 2013
Rated 4.0 out of 5.0 by Typical good Business hotel Nice hotel, definitely 90%+ booked for business travels. Largest pro is the staff, they are always very friendly and helpful, changing bookings on short-hand never was a problem - typical for business hotels. Rooms and atmosphere are on normal 4* niveau, also the breakfast - all OK but nothing special (hot chocolate at breakfast cannot be compared to the one served @ Anna living and bar) Only real con is what others could also rate as pro: It´s nearly located on the highway, meaning very very close to heavy traffic. You will have traffic noise permanently in every room, also with closed window. September 26, 2013
Rated 5.0 out of 5.0 by Comfortable pillows and bed, big great bathroom Very clean and luxurious for a good price! Thank you, kuzgun September 20, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Great Hotel, very nice and friendly staff! The pool has an excellent size - not too small (as in most hotels) and the sauna ist also recommendable. Location is perfect to visit Antwerp, because you have a bus into the center just in front of the hotel. September 13, 2013
Rated 4.0 out of 5.0 by GOOD HOTEL BUT COULD BE BETTER Welcome desk is very cold and unpersonnal. As everytime they refuse speaking french. Recognition for Platinum member is the lowest you can find in Crowne Plazza, no upgarding room, only one drink for the two residents, and a discount of 10% on very expensive meals. Swimming pool has been refurbished ans it is very very special ! Swimming in a dark black water is not so nice. It is very clean but atmosphere cery cold ! Breakfast every time I go there loose offers, now you have no more fried eggs, only the usual scrambled eggs like in every hotels around the world. A good hotel but nothing more. September 7, 2013
Rated 5.0 out of 5.0 by Beautiful Stay Excellent stay and hotel. Especially the wellness area and the staff is worth to come back. Good connections to the city of Antwerpen. August 29, 2013
Rated 5.0 out of 5.0 by Crowne Plaza Found staff very accommodating and friendly. Breakfast staff good. Bar staff very friendly. Found housekeeping also very accommodating. We were very pleased with our stay. Would definitely stay again. August 27, 2013
Rated 4.0 out of 5.0 by Value for money. Good facilities The Crowne Plaza Antwerp is a good hotel in a convenient location close to public transport and road links. Offering good value for money with good facilities including a quality gym and pool. A friendly bar and restaurant offers a good choice of food and drink. Special mention for a fabulous breakfast offering with a variety of choice and flavours. Nothing negative to report other than the rooms were on the small side but on a par with most European hotels. Additional power outlets by the desk would of been helpful. August 4, 2013
Rated 5.0 out of 5.0 by All you need for a relaxed weekend Good staff have for everything an solution, very nice food!!! August 3, 2013
Rated 4.0 out of 5.0 by Antwerp Business Trips Great Ambience and style, especially in the GYM, POOL, and BAR area. Excellent Gym with great equipment, nice pool and Sauna/Steam-Room - overall a nice package. The rooms are a little small and outdated, but overall, the Hotel is a great value in a convenient location and has very courteous stadd. August 1, 2013
Rated 4.0 out of 5.0 by Very helpfull staff! At check-in we got a room that was not cleaned yet. The error was set straight immediately and we got another clean room. As a courtisy we got the parking for our car on the hotel grounds for free, which was not expected but highly appreciated! July 29, 2013
Rated 3.0 out of 5.0 by Beside Lobby ... hotel is old Pos: The hotel had great loby, nice people at the bar and people doing their best at the front desk. The food was presented in a nice matter, unfortunately we had reservations outside to have dinner neg: The room itself was very old fashion : Bed was suffering from slept on for years, very noisy (with the window closed you still heard the traffic), the toilet was dripping, ... We only needed the room for one night... thank god... July 14, 2013
Rated 4.0 out of 5.0 by Better crowne plaza hotel Just don't have one trainee at the check in when its busy July 10, 2013
Rated 5.0 out of 5.0 by Perfect for what we needed We were visiting Antwerp for one night to attend a wedding. The hotel was perfect for our purposes, which were really just limited to having a room to spend the night at an affordable cost. Taking the quality of the room and the especially the service into account, this was surprisingly good value for money. June 21, 2013
Rated 4.0 out of 5.0 by Good stay Only one criticism maybe a need for more front desk staff at peak times June 5, 2013
Rated 3.0 out of 5.0 by Old style Rooms look a bit old furnished. Even the superior rooms need a redesign. The beds however are decent and give you a good nights rest. The staff is overall friendly, however some of the staff members are not cooperative. May 28, 2013
Rated 5.0 out of 5.0 by Great service and very comfortable! I stayed here for one night and was welcomed in a very friendly and professional way. The hotel is very modern and the bed was very comfortable. I would recommend it if you have a quick stay but even a longer one because the welness is very nice too. April 21, 2013
Rated 4.0 out of 5.0 by Great value for money and friendly hotel. Stayed there on a private weekend. Well connected to city centre and nice little cafe / restaurant in house but the hotel itself in not central. The rooms were small but nice, comfortable beds and well appointed showers... the mini bar and the room itself were a bit too warm but a quick chat with the front desk had that resolved. Most of the staff were seemingly new so could not immediately recommend things to do etc.,. but would immediately refer to the internet or find another way to help us further. All in all a good place to stay at if I get there again! April 7, 2013
Rated 4.0 out of 5.0 by great Time The three of us had a great time in the Hotel. We used the available pool and training facvilties. Thanks to the Hotel staff for the good time. March 13, 2013
Rated 3.0 out of 5.0 by Room to improve The Antwerp CP has the potential to be a fine moderately priced hotel, however, they are not there yet. The young staff has been trained to apparently say no to all customer requests. Information is poorly communicated from one shift to another. They have a lovely swimming and Spa facility which is totally unsupervised. Whether that means young children (8-10 years old) running around without parental oversight or loud drinking young adults over running the facilities and creating a fully Unenjoyable experience. I must point out that this seems to be a weekend phenomenon that passes by Sunday night. I have stayed here on numerous occasions and this is not a one-off experience. Rooms are a bit small and only the top 3 or 4 floors renovated. Room safe was blocked, reported and not fixed. An overall operational review with an improvement plan is needed. March 2, 2013
Rated 4.0 out of 5.0 by Good location for time pressed visit to Antwerp It's easy to find and to access from the motorway it's also convenient by bus into the city centre. For some reason I thought the car park was free at the weekend. It isn't and it's expensive, especially when there's so much free space outside. But the pool and sauna were fine and the breakfast was great. Hotel very speedy at answering email before booking and efficient during visit. Likely to stay again. March 2, 2013
Rated 2.0 out of 5.0 by Run by a bunch of kids Lack of management and understanding of customer experience February 27, 2013
Rated 2.0 out of 5.0 by wifi and service poor with 3 stays in 4 weeks and 2 times a not working wifi...... service at restaurant Anna is poor, riendly on 2 occasions but certainly understaffed or with lack of good personell. lack of minibar but shop at reception is a definite Minus. credit card proplems solved on last stay but took 4 weeks! I am used to better crown plaza's (brussels airport, Liege) February 19, 2013
Rated 3.0 out of 5.0 by Antwerp Crown Plaza Hotel guest rooms have become a little 'old and tired'. Quite overpriced for what it is today, but it is convenient to roads in the area. Breakfast buffet is always good and more than adequate, actually, a redeeming factor for the hotel. We used the conference center amenities which were quite nice and more than adequate for our needs. It is an excellent conference venue. February 18, 2013
Rated 1.0 out of 5.0 by Bad service Example of how a good hotel could be awefull by thier own staff, not profesional at all. February 12, 2013
Rated 4.0 out of 5.0 by Great Service & Good Food! Had stayed for almost a week for a business meeting. Rooms on the 6th floor and upwards were great. The corridors well lit and pretty comfortable. Beds and Pillows were too soft for me, but the smaller cushions made it easier on the neck Internet restriction of 60mb per day is way too less, and the speed is not what you expect for the paid access! Food in the "Anna" restaurant is great! Being a vegetarian, I had many choices unlike other European hotels. Staff is very friendly and smart. Awesome view from the 16th Floor during the day and at night. Great place to hold really intense business meetings and yet feel relaxed. Meeting room amenities were limited, but that is okay Overall had a good stay January 23, 2013
Rated 3.0 out of 5.0 by When a superior room isn't one I'm currently in the Crowne Plaza now and staying on a superior room rate. This is the standard room but with water, tea and the little sleep aid (which I love) Its a shame that when planning the accommodation they don't think about where you are situated. I'm right by the lifts so I can hear everything. This should be a standard room rate placing. I had to get the light in my room fixed yesterday (in the room I was in last week the maintenance staff had taped over the fire sprinkler?!!!) - I have no vanity mirror in the bathroom. Does no one go around and 'snag' rooms to see what's wrong? Clearly not. It would be very useful to put a mirror above the desk area, as there is no plug near enough to the wardrobe mirrors so its impossible to fix hair etc. The payment system is still broken for the third week. Who supports their system?!! Dreadful service (or rather lack of) The one saving grace is the bus to Brussels airport. Very good. January 16, 2013
Rated 3.0 out of 5.0 by no free wifi my stay in CP was ok, less than expected. reception area friendly people, WIFI did not work, breakfast lady crumpy as the credit card authorization did not work ( whos problem? ). Do not stay if you need WIFi otherwise no problems. January 14, 2013
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