Crowne Plaza Chengdu City Centre

Hotel Front Desk: 86-28-86786666

Hotel Fax: 86-28-86789789

Hotel Email: res.ctuch@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shuangliu International Airport (CTU)

- Distance from hotel: 11.18 MI/ 18 KM South West l

- Leave Chengdu Shuangliu Intl Airport, take the airport express way follow the signage to South Renmin Road, driving north to Tian Fu Square. Turn right onto Shudu Artery riving for 1.5 km, the Crowne Plaza Chengdu City Center is on your left.

Train
Chengdu North Railway Station

- Distance from hotel: 4.97 MI/ 8 KM North

- Take the North Ren Min Road, driving south until Tian Fu Square, turn left and drive for 2 km along Zong Fu Street, the Crowne Plaza Chengdu City Center is on the left side.

Subway

Chunxi Lu on metro line 2

- Distance from hotel: 0.5 MI/ 0.8 KM East

- Exit hotel and turn right, do a U turn 500 meters along Zong Fu road to go back past the hotel but on the other side of the road. At Times Plaza turn right into Hong Xing Road and the station is easily indicated.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Underground parking is available 24 hours-a-day.

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Hotel Highlights

Upgrade to a sleek and stylish Executive room at Crowne Plaza Chengdu City Center for dedicated check-in and exclusive access to our inviting Club Lounge. Your host will invite you to complimentary breakfast each morning and you can network with colleagues over evening cocktails.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.6

based on 136 reviews
60%
Recommend This Property
Read All Reviews

Ratings Breakdown

136reviews

  • 5 Stars
    40
  • 4 Stars
    46
  • 3 Stars
    18
  • 2 Stars
    13
  • 1 Stars
    19

床铺舒适,符合五星标准。

By

2014 十月 13

club

总体而言不错的体验,酒店地点离市中心春熙路很近。交通购物都很方便。前台和礼宾服务都很周到。可惜第二天早走没有吃到早餐。唯一美中不足,25楼的酒廊当晚可能有活动,太吵闹。影响了其他客人的休息和谈话。

Posted byHotelStaff
2014 十月 20
尊敬的客人,感谢您对成都总府皇冠假日酒店地理位置、交通和周边设施。酒店位于成都市春熙路商圈,与这条著名商业街仅一座人行天桥的距离。坐落在多个超级卖场中心,包括王府井、茂业百货、群光广场,以及国际金融中心IFS。酒店附近多条美食街,宾客可以很快品尝到地道成都味。推荐您关注酒店WeChat@总府皇冠假日酒店,更多资讯尽在掌握。愿我们的努力,能为您带来更好的体验。期待您的再次光临。祝您生活愉快,阖家幸福。
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床铺舒适

By

2014 十月 13

club

就是加床太贵,能够人性化提供一家三口的住宿条件的小套房,价格合理一点。酒店的卫生间有点差,门的密封胶条都坏了,要经常进行维护和保养

Posted byHotelStaff
2014 十月 20
尊敬的客人,感谢您入住成都总府皇冠假日酒店,以及对我们提出意见与建议。酒店位于成都市春熙路商圈,与这条著名商业街仅一座人行天桥的距离。坐落在多个超级卖场中心,包括王府井、茂业百货、群光广场,以及国际金融中心IFS。酒店附近多条美食街,宾客可以很快品尝到地道成都味。作为成都最资深的国际五星酒店,我们非常重视宾客的反馈,努力令每一位宾客收获满意的入住体验,近年来以展开对客房设施设备的升级与维护,愿我们的努力,能为您带来更好的体验。期待您的再次光临。祝您生活愉快,阖家幸福。
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very clean room and great service

By

2014 十月 10

platinumelite

It is a very nice hotel. The price is also very good.

Posted byHotelStaff
2014 十月 15
Dear M Ku Thank you very much for your positive feedback, we are very glad that you enjoyed the hotel and found the price to be good. Hope to welcome you back again soon.
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很差的酒店,不断的退步,

By

2014 十月 09

作为住了这家酒店数年的白金卡,只能说,这家酒店越来越差,越来越让客人失望。有点糊弄客人,你爱咋咋滴的架势。晚上九点三分到了酒店前台,前台态度让人生厌,一副半死不活无精打采的架势,九点二十到了中餐厅吃饭,从门口走到吧台,才看见俩在聊天的服务员,同样一副很拽的口气,下班了,厨师走了,问几点下班,回答九点半。下楼询问前台还有别的能吃饭的餐厅吗?问为何九点半下班,不到下班时间,就没饭吃了,前台很拽很不屑的指了指大堂副理的位置,说可以去那投诉。房间其实等于没给升级,电话询问大堂副理,这大堂副理一副酒店大爷的架势,我住的房间就是超级豪华房,我问超级豪华在哪,反复的强硬的回答,反正就是!后来投诉到宾客关系总部,另一位大堂副理出面算是比较妥善的处理了问题。整体感觉,很差,对待住了几年的白金卡客人如此,对待其他客人,可想而知。这家酒店目前压根没有一点点服务意识,简直是在毁洲际的品牌。

Posted byHotelStaff
2014 十月 15
尊敬的客人,对您本次没有收获满意的入住体验,我们非常重视,并对此事件积极地展开了解。作为成都最资深的国际五星酒店,我们非常重视对员工的专业与质素培养,定期开展各项培训提供员工的服务意识及专业技能。我们非常重视您的入住体验,并希望能够努力挽回您对我们的信任。期待您的再次光临,祝您生活愉快,阖家幸福。
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