Rated 4.3 out of 5 by 216
Rated 5.0 out of 5.0 by leonita53 great experience
I had made an online reservation that was not exactly correct. The great staff at the front desk was able to find us two rooms that exceeded our expectations. We had a great time and enjoyed our time in Dublin because of the efforts of your staff...
Jeff, family and friends traveling together...
July 6, 2014
Rated 4.0 out of 5.0 by kocotheclown crown plaza, northwood park, dublin airport
very nice hotel, with very friendly reception staff - unfortunately they did not send the extra towels I asked for at all.
there is a great club lounge on the 4th floor which we used on the evening of our arrival to relax outside of the room - unfortunately there was a very rude polish woman working in there and made us feel as if we had walked into her own bedroom while she was eating - she needs a lesson in manners and guest relations or better still a new job !
July 5, 2014
Rated 2.0 out of 5.0 by GFS1517 The Good, the Bad, and the Ugly
The Good: For a very early flight the next day, this hotel would suffice. Shuttle is free, and right on time! Staff was friendly and efficient. The bed was very comfortable. The room was modern. There was a free bottle of sparking water- a nice welcoming touch.
The Bad: 1) The a/c in our room did not work properly; it was hot. Although management was prompt to send someone to adjust the thermostat, the a/c worked only for a moment. We were too weary to bother to call again. It might have been nice if management checked with us if everything was okay, and if not, offer us another room; and 2) The hotel felt like in the middle of nowhere. There was hardly any dining, or last minute shopping options.
The Ugly: Some of the grout in the shower could use a little scrubbing.
July 3, 2014
Rated 5.0 out of 5.0 by Vernon07 Brilliant staff
Night shift manager was amazing, received us with great courtesy. Hotel was very clean, some banging in the morning not sure whether it was the cleaner or work going on. Club breakfast not exactly continental as advised. But overall, it was a great experience, would definitely want to come back
July 2, 2014
Rated 4.0 out of 5.0 by GC Chen ROOM, LOCATION
ROOM CLEAN, SHUTTLE BUS SERVICE EXCELLENT.
BED CONFORTABLE, NICE GYM, CLOSE TO BUS STATION, CLOSE TO SHOPPING STORE.
July 1, 2014
Rated 2.0 out of 5.0 by ajhawk Ok airport hotel
Just average nothing special
It is beaten up airport hotel which is good as says many people stay here on nightly basses. Shower stinks
If staying as intransitive yes go ahead but not if you are tourist .
Nothing great or bad to say .
June 30, 2014
Rated 5.0 out of 5.0 by telfordpnt great deal for dublin airport
hotel was clean open updated ad the best part was pre clearing customs in Dublin airport so that on arrival in the USA we were able to o straight to our flights. No going out the airport and re checking back in
June 29, 2014
Rated 5.0 out of 5.0 by Busyleif Very good airport hotel
Close enough to the airport to be very convenient.
Far enough to appear as peaceful "countryside".
Comfortable room, fine buffet breakfast.
June 28, 2014
Rated 5.0 out of 5.0 by four2r Super
Fantastic accessible room great service helpful staff
June 26, 2014
Rated 4.0 out of 5.0 by FiberSmith Great location and room/public areas not so great
This property has tremendous potential. It is in a great area close to the airport. The rooms are well kept, modern and luxurious. The club floor is nice and the club facility well kept. The only negative during our stay was a "pack" of children running about playing and screaming at high volume in the public areas including the bar during the afternoon and evening. There appeared to be no supervision of these small ones at all. The staff seemed troubled and apologetic but made no attempt to intervene. We were told that this had been going on since noon on that day and was associated with a wedding at the hotel. It is difficult for me to recommend Crowne Plaza when such disruptions are tolerated. We noted a plaque in the lobby that said that well behaved children must be under supervision at all times. Apparently poorly behaved children are not subject to this rule!
June 25, 2014
Rated 4.0 out of 5.0 One night in Dublin
We stopped on our way out of Ireland to be close to the airport and enjoy our last night in Ireland in a relaxing neighbor close to the airport. The stay here was relaxing and just what we wanted.
June 24, 2014
Rated 5.0 out of 5.0 by Beatleskris BEST hotel on our trip to Europe
This hotel far exceeded our expectations. This was the nicest and largest room we had during our trip to Europe. This hotel far exceeded it's sister hotel next door..the Holiday Inn Express...where we stayed for one night upon arrival to Dublin. Our room was huge and had a separate bath and shower, a stocked refrigerator, two chairs and a table, a desk and a chair...ample storage...a view of the park. THE STAFF was superb. We were helped with our baggage. Business center was free to print boarding passes. JUST loved everything about this hotel.
June 24, 2014
Rated 5.0 out of 5.0 by Howard 51 Business use
I am in Dublin often for business and use the Crowne Plaza whenever I can.
The friendliness of the staff more than make up for the hassle of using the car park next door.
The bar has a great atmosphere and the menu choice are good and the portions ample.
June 23, 2014
Rated 5.0 out of 5.0 by BUCKDAWG64 FRONT DESK
WISH FRONT DESK PERSONNEL WERE MORE FLUENT IN ENGLISH. I HAD A DIFFICULT TIME COMMUNICATING MY NEEDS WITH SOME OF THE PERSONNEL.
OTHERWISE AN EXCELLENT EXPERIENCE.
June 21, 2014
Rated 5.0 out of 5.0 by G Rose Friendly staff, very helpful and responsive.
Great service, super friendly. Pillows could be a bit better, but overall comfortable. Very convenient to bus top and shuttle to and from hotel. Food was excellent.
June 19, 2014
Rated 1.0 out of 5.0 by pott@1234 avoid this hotel
The hotel itself is very good. A/C very clean, lovely room. However, staff very UN friendly, didn't help at all with a booking problem, even when my poor wife fell to pieces and cried at front desk. I was appalled at their treatment of us. For this reason I would not stay here again or re commend this hotel. Very shabby staff training obviously. This hotel let the wonderful city of Dublin down. Perhaps they should employ more people from Dublin, because the Irish people were lovely. My company use this hotel company in many different countries, shame they don't value that.
June 19, 2014
Rated 3.0 out of 5.0 by rene55 two dissapointments
Overall a comfortable stay, however there were two annoying instances.
First: on our initial check in I was told that I could use the business launch because of my status, but when I entered the launch I was denied because I wasn't at the right room level. It seemed to be a miss communication between staff and management.
Second: our t.v. screen had an annoying interference. There were no technicians available at the time we checked into the room, but even during our two day stay the t.v. was never fixed. No excuse here.
June 17, 2014
Rated 3.0 out of 5.0 by jame63 Good location to airport
Average hotel. Noisy. Thin walls. Beds were good. Did not use many facilities. Shuttle to airport worked well for us.
June 17, 2014
Rated 4.0 out of 5.0 by Lustig27 Gute Atmosphäre
Alles in allem ein schönes Hotel, günstig zum Flughafen gelegen, mit Shuttle-Service. Personal freundlich und zuvorkommend.
June 15, 2014
Rated 4.0 out of 5.0 by MK301 Gutes Airport Hotel
Zimmer war groß, modern udn sauber. Nahe am Dublin Flughafen. Shuttle Bus benötigt weniger als 10 Minuten.
June 14, 2014
Rated 5.0 out of 5.0 Great Experience
Wonderful experience. Thank you
Enjoyed room and your restaurant. See you again soon
June 12, 2014
Rated 5.0 out of 5.0 by Snowdog Argus Great hotel for Dublin visit
The Crowne Plaza Northwood is a great hotel and up to the usual standards in other parts of the world I've stayed in. The staff were very friendly and helpful. Didn't eat in the restaurant but had a room service meal which was very good although I thought a little expensive.
Only downside to this hotel is that it's a long way from town and there are no places to eat around the area apart from the hotel. There is however a bus to town from the main road a few minutes walk from the door. If staying for a few days buy a Leap pass to making the bus travel easier. The buses are very regular and the trip takes 30 to 35 minutes to O'Connell Street.
June 11, 2014
Rated 5.0 out of 5.0 by VinceK Nice stay
After long flight from America, totally rejuvenated in one night!
June 10, 2014
Rated 5.0 out of 5.0 by Sarge3012 Great place to stay
I stay at the Crowne Royal Hotels when I travel. I know I'll be getting what I need and the best product for my money. I must have a fitness facility, and I know Crowne Royal will usually have one.
June 9, 2014
Rated 1.0 out of 5.0 by Leo - 67 Bad experience
We had no hot water and they were banging on the pipes at 1am. Had to make an 8 hr flight with no comfort from hotel. Never offered any discount for all they put us through.
June 9, 2014
Rated 5.0 out of 5.0 by gizzard21 Quiet and clean hotel
Have stayed at the Crowne Plaza in many countries and it always stands up for its name.
Big and clean rooms with good restaurants along with a good bar.
June 8, 2014
Rated 4.0 out of 5.0 by Larry the pump guy convenient location
Charges were higher than expected but I don't do as much international travel as I used to. The staff were helpful but tried twice to bill me for a prepaid room? The facility was very nice with lots of amenities offered. I would very likely come back here should I return to Dublin.
June 6, 2014
Rated 5.0 out of 5.0 by ac_93 Such a nice hotel!
I stayed at this hotel for the Bank Holiday weekend with some of my family. From the minute we I walked in I could tell that the hotel staff were very friendly and welcoming. I had booked two rooms under the same name and when checking in found that one room was on the first floor and the other on the third floor. I presumed that having booked the rooms under my name that they would have been next to each other or on the same floor. The receptionist was more than helpful and changed both rooms to being on the same floor, and all we had to wait was an extra half an hour which we had no problem with. While waiting for our rooms to be ready we went and had a drink in the Cinnabar. We found some of the drinks to be a bit expensive. However the bar was nicely laid out and the barman was very friendly. The food in the Cinnabar is extremely good and they have a wide variety to choose from. We ate there two of the nights we stayed in the hotel and ate in the Touzai Restaurant one the third night. The menu in this restaurant looks good but is extremely over priced! The night I was in here serviced was slow and there wasn't many people in it as it had only opened. After receiving our starters, it took a fair amount of time for our plates to be cleared. I began to think that the waiter had forgotten about us as we had been seated on the opposite side of where he could see us visibly. When our starters got cleared it wasn't long waiting for the main. I ordered steak and chips as my main thinking that I would get a well sized steak and a good portion of chips. I paid 28E for my steak in which the steak was small and I got four chips on the plate! I have paid less money for a bigger steak and a bigger portion of steak! I wasn't too happy about racking up a bill of nearly 40E for a starter and main course. In the Cinnabar I feel you defiantly get value for money as the portion sizes are big and the food is delicious. Our room was facing the front of the hotel and for most of the day and what seemed like the whole night we could hear the bus that goes to and from the airport running. It kept me awake most of the first night that we were there. On the last night of our stay we went and had drinks in the Cinnabar. I went to order my drink and i seen the barman serving me, let both the bottle and the glass fall into the ice. He changed the bottle of coke for a new one but still used the same glass. I had only realized after some time of finishing my drink that there was a large crack in the glass going down the whole length of the glass and a chip had gone from the rim. I didn't say anything to the barman as it had been awhile after that I had noticed. We had been sitting outside the bar having our drinks and glasses and bottles began to cover the table and no one had come out to clear them. At this time the bar had quietened down and they had some staff available to collect the glasses. The breakfast in the hotel was amazing! There was a lot of choice, however the cooked breakfast went cold quickly after you had sat down to eat.
The hotel is located in a nice area with a park just across the road. There is a bus stop just two minuets away that will bring you into the city center. I thoroughly enjoyed my stay at the Crowne Plaza and would return again.
June 6, 2014
Rated 5.0 out of 5.0 by IrelandTraveler This place was way better than I even expected
Very clean room with modern features and amenities. Fabulous space for an airport hotel. Beautiful location with a huge park across the street. Very dark curtains which ensured the perfect night's sleep. Was VERY pleased overall! Honestly wished we could have stayed another light. Not terribly far from Dublin proper, and was a very good value for the money.
June 6, 2014
Rated 5.0 out of 5.0 by tim619 Outstanding Staff
I stayed for three nights and the staff were incredibly helpful in every way from getting me checked into my room efficiently to helping me plan tours and visits. I can honestly say that they made the trip to Dublin fantastic.
June 5, 2014