Rated 3.9 out of 5 by 107
Rated 4.0 out of 5.0 by MD19426 Nice place near everything
Walking distance to a variety of businesses as well as a nice shopping center and restaurants. Only complaint was the gym. Old equipment, a little dirty but 24 accessability. Room were good and clean. Make sure you stay on top of getting your club points. Mine were missed last visit, but Priority added them right away.
November 16, 2012
Rated 4.0 out of 5.0 by Carnicmom Nice Hotel
Stayed at this hotel several times. Hotel is well maintained and staff is friendly. Really enjoyed the indoor pool.
November 16, 2012
Rated 4.0 out of 5.0 by CrownePlazaHotelGuest About average
I stayed here for 3 weeks for work and was overall pretty happy with my stay. For a Crowne Plaza and 3.5 stars it's a great hotel, but there were a few quirks.
- great gym
- hotel restaurants
- free breakfast for executive tower guests
- free parking
- front desk staff
- non-executive tower rooms are outdated
- Cafe Florian staff could use improvement
- the free internet is really slow (there are paid upgrade options)
- not much to do in the area
November 16, 2012
Rated 5.0 out of 5.0 Great Place to stay
The hotel and staff are both are great. It would be nice if there were more places to eat within walking distance.
November 16, 2012
Rated 3.0 out of 5.0 by okbyme What? No restaurant on Friday nights?
Because of "the economy" the restaurant is closed for dinner on Fridays, maybe Saturdays too, I don't know. We had to eat in the Club Bistro bar/lounge and the food was late and cold. The server couldn't have cared less. We were not offered a refund or discount. We ended up not eating 2/3 of the meal.
Breakfast the next day in the restaurant was wonderful. We had a caring and prompt server who saw to our every need. The room was very comfortable and offered a choice of pillow types (including my choice of soft and squishy). There was a convention going on in the hotel, so people were noisy in the halls late at night.
We appreciate that the Crowne Plaza offers a discounted rate for Harvest Festival goers and that's why we stay there.
November 14, 2012
Rated 5.0 out of 5.0 by CrownePalooza Great Stay
Great Hotel. Stayed in the Executive side.
The Fitness facility in the 4th floor catwalk helped me to maintain my fitness needs. This sites has pulley machines, pull-up/dip bar, dumbbells (up to 50lb), elliptical, recline bike, and treadmills which had media displays.
The Tokai Japanese Sushi in-house restaurant had fantastic food. My favorites were the 101 and Victoria Secret specialty rolls. Many evening meals were spent with colleagues/friends there.
The Club Bistro is a great place to unwind. Trivia Tuesday was a fun way to challenge the brain while sipping my favorite beverage (Maker's Mark and Diet coke with lime.) and snacking on appetizers Friday and Saturday were hopping starting with a live DJ at 9:00/10:00 and dancing till 1:30 am. It was a Halloween weekend and Saturday also had a costume contest. People were friendly and no issues. Great Techno/House/Dub-Step/Hip-Hop/Latin music.
Over-all a great stay and highly recommended.
Location was close to SFO (9 miles), Half Moon Bay, San Francisco, etc.
November 5, 2012
Rated 5.0 out of 5.0 by Chuckabee59 Great Stay!
Everything was very nice, the restaurants on the property are very good and thus I didn't have to go drive around and find dinner.
November 2, 2012
Rated 5.0 out of 5.0 by meto2 Great Staff
Very well kept, clean and always excellent service at this location way better than the Crown Plaza closer to the airport.
October 29, 2012
Rated 4.0 out of 5.0 by Dazzy8203 Satisfied stay
I would consider myself pretty selective when choosing a hotel to stay in. I wasn't too familiar with Crowne Plaza, but because of location I was forced to give it a try. I was completely satisfied with my stay. The lobby was nice, the room was nice, the bathrooms nice. I didn't have to pay extra for parking (that is huge in the bay area). My only complaint would be that I was on the first floor, but I didn't ask for anything different and somebody has to be put there so... I WOULD recommend Crowne Plaza :)
October 26, 2012
Rated 4.0 out of 5.0 by Appi60 Exelent service!
Arrived late in the evening to the hotel.Reception excellent.
Got good info about the hotel and services in the hotel.
Bistro open til late and food available even 11,30 PM.
Happy and helpful staff!
Airport Courtesy Shuttle quick and easy to the Intl.terminal.
October 26, 2012
Rated 4.0 out of 5.0 by bobbydrk Comfortble, but Silly
I often stay at the Crowne Plaza for work trips. The office is located near by and I enjoy walking to work.
The hotel has always been clean an up to date. Definitely a higher end hotel. It's comfortable and very quite inside the hotel.
But beware the hotel is close to the highway and depending on your room you might get some traffic sounds.
My biggest complaint is about the internet. They have a Free Wi-Fi, if you can stand to use it. It's good for things like reminding you what it was like to be on dial up. Part of my development team is in India. I had hoped to have a meeting this them from my room, but the Internet was too slow.
In fairness to the hotel, you can pay to upgrade and get a real connection. I just feel it's silly that in this day and age you are going to charge $10 a night, to have a valid internet connection. I've already paid a decent about amount of money to stay the night, now you are going to nickel and dime me.
October 22, 2012
Rated 4.0 out of 5.0 by ariehs123 Very good value
Hotel offered a very good value. Was not too expensive or too fancy. Very close to the airport and the city. Would stay there again.
October 18, 2012
Rated 5.0 out of 5.0 by Bennie13 California stay
Beds were a little hard, but roomy....nice space, good location to shops and restaurants.....will return
October 17, 2012
Rated 5.0 out of 5.0 by Os1e Well appointed rooms
Room was very comfortable and well maintained and staff was very helpful.
October 15, 2012
Rated 5.0 out of 5.0 by JamesD EXCELLENT SERVICE
Being here, for a near-by convention, we found the staff to be very helpful whenever needed and always provided a smile and a solution. The room service was on time and warm food always ( even as we came in late from our convention booth time ). All employeee's shown as to the pride they take in representing this hotel and the professional teamwork that each department has achieved. working together. Thank you for the pleasant stay and we hope to return to this property in the future.
October 12, 2012
Rated 3.0 out of 5.0 by Anonymous2012 Too loud to sleep
My bf and our 2 young kids stayed here recently while on a weekend getaway to a music festival, we only stayed here becuase we needed a place to sleep and it had an indoor pool. It was nice enough except the beds were uncomfortable and at night it was really loud. They were playing loud music in the courtyard in the middle of the hotel until 2 am. Also, we were annoyed they didn't have a microwave in the room, and the fridge was very small and didnt work properly so we really couldnt use it. Overall, we probably won't be staying here again anytime soon.
October 12, 2012
Rated 5.0 out of 5.0 by WezellR4967 guest service
I enjoyed myself recently at your Foster City, CA Location. It was my 45TH anniversary for the Class of 1967 From San Mateo High School and my brother's 50TH. I was able to have fun at both.
The staf,f especially the maintenance department, made our stay a wonderful event..
October 6, 2012
Rated 1.0 out of 5.0 by Grandmacarol Room odor
There was an odor in our room that caused my allergies to keep me up all night. We checked out as quickly as we could in the morning. We were supposed to be in a non smoking room but I think the odor was caused by some kind of masking of smoking odor. I blame myself for not asking for a new room when we first got there but I thought the smell would be better after running the air conditioner, but I was wrong.
October 5, 2012
Rated 4.0 out of 5.0 by Autophile Nice
Great location, good value. Room and amenities were excellent
September 27, 2012
Rated 4.0 out of 5.0 by Armygirl Loved It
I'm in the hotel business in Vegas, and I can truly say this hotel was a pleasure. From the Front Desk Staff(Veronica) to the housekeepers...my stay and that of my friends was an excellent experience. The location was excellent. I can and will recommend this property to future guests..
September 24, 2012
Rated 2.0 out of 5.0 by Ginger Horrible Food At Banquet
This is the second time I've stayed at this hotel for an event. The room was excellent. The dinner was horrible! This time I ordered the pasta dish (it was supposed to be risotto but came as spiral pasta) and it was totally overcooked and smelled awful. I am not a picky eater but I couldn't eat this.
September 22, 2012
Rated 1.0 out of 5.0 by 12thfairy Warning
I have stayed here at another time and it was fine. However, I must warn anyone who just may happen to be placed in a room that is above The Bistro/disco. This proved to be the worse experience and to top it off the room was on the freeway side of the building so lots of noise until well after 2:00 am.
Also other guests wandering the halls were very noisy and inconsiderate.
I did mention this upon checking out and was offered an adjustment of which I greatly took and appreciated.
Just make sure you request a room in the other tower away from all the noise.
September 21, 2012
Rated 4.0 out of 5.0 by Atlanta Front staff...
It was good stay except front staffs...I don't feel warm welcome and they are not friendly.
I have asked room change to balcony room and they are not very professional to doing that. I'm not happy witht he staffs...
Hope things better...
September 13, 2012
Rated 5.0 out of 5.0 by Jungle Great Stay
We enjoyed a great stay with a wonderful staff and some of the best Japanese food we have had at the hotel restaurant. We had a superb experience and will certainly stay again when in the SFO area.
September 13, 2012
Rated 5.0 out of 5.0 by Brandon Five start quality but affordable price hotel
I have been this hotel two times. When I visited to Sanfrancisco. I stayed here with my family. The quality is excellant. The service is super. There is no reason to stay at downtown SF. Ths hotel is very close to SF dowtown and provide free parking. Breakfast buffet is awesome. Highly recommend.
September 8, 2012
Rated 3.0 out of 5.0 by ChiTownBusiness Expected More
On the surface, when I hear Crowne Plaza, I think of more than what this hotel brings to the table.
My main frustration is when I wanted to make a reservation for an upcoming stay, I could not. The front desk said they were not able to do that, I have to call the main reservation line. Really, as a business traveling, I don't want extra layers of effort, I want simple easy service.
August 16, 2012
Rated 3.0 out of 5.0 by WestlakeWendy Mixed
Thank you for giving me the opportunity to write a review. There are two things that I want to share with you.
(1) About the Food: The waitstaff at the restaurant in the lobby could not have been more helpful. They were fabulous - kind and courteous! The food was delicious - much better than I anticipated and the portions were more than generous. A great experience all the way around... however, the same did not apply to the banquet that we had. The caterer was told ahead of time that I was allergic to garlic - and I was told that there would be no garlic with my dinner. But at the event, when I approached the head waiter, he seemed to nothing about tit. He called over the server and told her- right in front of me - to make sure that my fish had no garlic. I reminded them both that "no garlic" meant no garlic on the ENTIRE meal - not just the fish. They both said that they understood that. But yet when I was served my meal, I immediately had to hand the plate back to the server because it was loaded with garlic. "Oh yeah" the server said "no garlic". So, by the time my meal was actually served to me - without garlic - everyone else was eating their dessert. The meal was great, but I really couldn't even finish it because the people at my table were already getting up to go - so this was not a great experience overall.
(2) About the party next door: I did call down to the front desk a total of four times between midnight and 5:30 a.m. Your front desk staff did send someone up to the party room three times - and each time I could hear your security man asking the party to be quiet. But regardless, those kids were at it ALL NIGHT LONG and I never got any sleep. I was at your hotel for a convention; I had a presentation on Saturday morning - and getting no sleep really impacted my performance the following day. I so appreciate that my room was comped - and I don't know what else you could have done - except maybe call the police - but this was just awful and made the whole hotel experience miserable for me. I couldn't wait to check out and just go home after that.
August 11, 2012
Rated 5.0 out of 5.0 by Lorraine Comfortable bed and computer service
The staff at the front desk was very helpful.
I appreciated the luggage carts that we could use to move our luggage to the room and then back to the car when we left.
August 11, 2012
Rated 3.0 out of 5.0 by Nico Two Exceptional Ladies make up for an otherwise discourteous staff
All but two of the front desk staff I encountered during my two week stay at the hotel were extremely rude, patronizing, and provided very poor customer service. An assistant manager demanded documentation coontaining salary information to substantiate my corporate room rate, as my company photo identification badge was not sufficient. Two wonderful ladies at the front desk provided enough exceptional customer service to make it an average overall experience.
July 31, 2012
Rated 3.0 out of 5.0 by Tisya Overall service
Overall service is average. The staff should be more knowledgeable about the guests needs.
July 30, 2012