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Rated 3.8 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by Great experience I would like to share that this hotel and the people were great! Everyone from the valet attendants to the hotel staff was great! The hotel room was beautiful, clean, and the beds were very comfortable. The food at the hotel was delicious. I had a salad and crab cake. My server was great! My best friend and I go out of town every year for our birthdays and this was one of the best experiences. I recommend this hotel! We will be back! February 13, 2014
Rated 3.0 out of 5.0 by Cold Room Nice enough hotel. Pretty entry. Dark hallways. Our room was COLD. It was zero degrees outside and we were in a 3rd floor room with an aluminum casement window that didn't seem closed tight. The air was blowing cold against the drapes. Even putting the heat on eighty, produced a cold seventy two degrees inside.When I mentioned it to a maintenance man in the elevator..He commented, it still cold in there? We worked on it last week...I can't believe they rented it out. We'll need to go back in next week. I told the front desk who asked me if I wanted another blanket. No...Hey can we move you? Hey, I'll send maintenance in again...Just want another blanket??? February 3, 2014
Rated 5.0 out of 5.0 by Comfort and rest after a long day in the Operating Room! Comfortable accommodations! The bed was heaven and it provided me with must needed rest after a very long day at work. I loved the room design and cleanliness. The heating unit was a little noisy but as I was so tired it did not stop me from sleeping. Would definitely choose this hotel again! January 26, 2014
Rated 5.0 out of 5.0 by Feels like home Being a regular guest at Crowne Plaza has been a great experience. I am greeted by all the staff and treated as a friend . They go all out to make my stay great. Thanks to all January 10, 2014
Rated 2.0 out of 5.0 by close to downtown All was good with hotel and staff. Food was terrible, especially for the price you are charged. Dinner was bland and no flavor. Breakfast was the buffet and its was free and thats about all I would pay for it. January 9, 2014
Rated 1.0 out of 5.0 by Sometimes Things Just Don't Go Well I am surprised that they are even asking me to do a review. I stay in hotels over 50 nights a year. Well, this is the one where basically nothing went well. Very nice young lady at the front desk. I ask her for the quiet floor. Where does she put me? On a floor with construction workers. They were even actually in the room that she assigned me to. Back to the front desk we go. She didn't know they were up there. Ok. So now we go to another "quiet floor". All is fine until late evening. Who do I get in the next room? Two very loud teenage girls. I finally called the front desk at 3:30am. It never got better for another hour or two. Then I go to check out after breakfast. Nobody at the front desk. Had to wait while he ran an errand. When he returned, I once again complained about the noise and that I specifically asked for a quiet floor. He said that yes, they had to put the teenage girls on my floor. Really? That hotel has ten floors with less than 20% occupancy (my estimate) and you had to put the girls beside me? There are 23 hotels within about ten minutes of downtown Harrisburg and I will definitely pursue others. Sorry. January 2, 2014
Rated 5.0 out of 5.0 by Everything was excellent until I checked my credit card My husband was an inpatient at Pinnacle Health which is located just across the street from the hotel. Everything about my stay was wonderful; that is until I checked my credit card activity when I got home and saw 2 charges on my bill. One charge was for $50 which I was told, after I called the hotel after checkout) was for incidentals. When we checked in the clerk asked for a credit card but did not advise me that they would be putting a $50 hold on my credit card. I am extremely unhappy about this. Feel free to charge my credit card when I check out if I have done damage to the room or if I took something that did not belong to me (which I didn't) but don't just charge my credit card $50 for incidentals without telling me. There was also a $77.75 charge on my credit card that the front desk clerk could not tell me what that charge was for. It was definitely not for the cost of the room because the room was paid for with points from the gold member status. When I inquired about this I was told I would have to talk to the manager the next day. Otherwise, this hotel exceeded my expectations unless I don't get a reasonable answer as to why they charged my credit card $77.75. December 22, 2013
Rated 5.0 out of 5.0 by Friendly staff This is a nice property and great location. Staff was friendly and helpful. Desk knew their property and got me to things in the area I would stay here again December 5, 2013
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