Crowne Plaza Knoxville Downtown University

Hotel Front Desk: 1-865-5222600

Hotel Fax: 1-865-5237200

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- We offer valet as well as self-parking in our well-lit parking garage. We now have 2 charging stations for electric vehicles at no charge for hotel guests.

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Hotel Highlights

Our hotel's location in Knoxville, TN is in the midst of a very vibrant and exciting community. But our hotel, with its relaxed, European feel, is also a great place to escape the hustle and bustle.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 275 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Friendly staff and good fitness room


November 22, 2014


This is not my first visit to this property and it won't be my last. The friendly staff greeted us with an enthusiastic smile and were prompt at check-in. The hotel is centrally located in downtown, close to the University of Tennessee campus. Their fitness facility is very good compared to other hotels I use.

Posted byHotelStaff
November 24, 2014
Thank you for taking the time to leave a review. We're so happy to hear how much you enjoyed our location, fitness center and most importantly, the service. We're glad this won't be the last time we welcome you to the Crowne Plaza Knoxville and look forward to your return.
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Excellent experience everytime


November 21, 2014


Every time I have stayed at the Crowne Plaza in Knoxville it has been an excellent experience.

Posted byHotelStaff
November 24, 2014
Thank you so much for continuing to choose to stay with us while in Knoxville! We appreciate your review and look forward to your next visit.
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Not so great


November 21, 2014


Found old sheets with a lighter waded up in them. There was something spilled all over the door frame of the closet and the shower was not clean, lets just say. Not that impressed.

Posted byHotelStaff
November 24, 2014
Dear Kagl2014, My deepest apologies for the incidents that occurred while you were staying with us. We know our guests deserve the best facilities and services and it is very disappointing to hear about problems like that. I ask that you please reach out to me directly so we can discuss the incidents further. Thank you for taking the time to notify us and leave a review. We hope to have the opportunity to welcome you back to a better experience in the future. Ken Knight General Manager 865-522-2600
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Nice hotel


November 20, 2014


I enjoyed my stay at this hotel for a conference. Parking was very convenient. The staff were very friendly and helpful. Someone in the restaurant actually went and got my friend and I a cup of coffee (free!) one afternoon when we inquired about the availability of coffee. He also made a second trip back to get some milk for us too. The room was comfortable and clean. I would definitely recommend this hotel.

Posted byHotelStaff
November 24, 2014
Thank you so much for your review and your recommendation. We greatly appreciate you choosing to stay with us and are happy to hear you had a successful conference and stay. Thank you again and we hope to welcome you back soon!
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