Crowne Plaza Knoxville Downtown University

Hotel Front Desk: 1-865-5222600

Hotel Fax: 1-865-5237200

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

McGhee Tyson Airport (TYS)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Take 129 North to 1-40 East Take exit 388A-James White Parkway. Take Summit Hill Dr exit off of parkway. Turn right at stoplight. Go through 3 stoplights. Hotel will be on the right.

Nashville International Airport (BNA)

- Distance from hotel: 178 MI/ 286.46 KM East l

- I-40 East to exit #388A-James White Parkway. Take Summit Hill Dr exit off of parkway. Turn right at the stoplight. Go through 3 stoplights. Hotel will be on the right.

Atlanta Hartsfield Airport (ATL)

- Distance from hotel: 300 MI/ 482.8 KM North l

- I-75 North to I-40 East. Exit off of I-40 at exit #388A-James White Parkway. Take Summit Hill Dr exit off of parkway. Turn right at stoplight. Go through 3 stoplights. Hotel will be on the right.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- We offer valet as well as self-parking in our well-lit parking garage. We now have 2 charging stations for electric vehicles at no charge for hotel guests.

Print Hotel Fact Sheet

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Hotel Highlights

Our hotel's location in Knoxville, TN is in the midst of a very vibrant and exciting community. But our hotel, with its relaxed, European feel, is also a great place to escape the hustle and bustle.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 389 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Dogwood Arts


April 22, 2015


I have commented before in regard to this issue. This hotel has one shortcoming. The restaurant. This time my issue was with what they sent out for to go breakfast. We ordered oatmeal to go so that we migh enjoy in the TVA Plaza overlooking market Square. What we got for $11 was two Starbucks cups of oatmeal with a flimsy spoon that we not where near long enough. The last time I was there I had to endure a 10 minute argument between staff while I waited for them to check me out, with my food growing cooler by the minute on the counter. I stay at this hotel frequently and will continue because of the overall experience but the restaurant is for sure a weak spot. I have only used it during breakfast so it may be fine other times. I like the serve yourself coffee in the lounge in the am.

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Great Location


April 21, 2015


I really like the location of this hotel. It is close to many neat restaurants and bars. It is also very close to my sons apartment.
My only complaint is that you charge extra for parking.

Posted by HotelStaff
April 23, 2015
Thank you for your feedback. We apologize for the downtown parking charge but pleased to hear how much you enjoyed our location and hotel. Thank you for your review and we hope to welcome you back again soon.
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Wedding Guest


April 21, 2015


Overall, the stay was very good. I was met at my car by the doorman who asked if I was going to self park or use their service. I opted for self park. He then directed me inside to the check in. I checked in and received my keys. I went back out and the doorman already had my car unpacked and loaded on a cart. I told him my room number and I went to park my car. When I got up to the room,. the doorman was already there waiting on me. It had been a long drive up from South Georgia and the horror of going through Atlanta traffic. I took a shower and then went down and asked the front desk about a place to eat. The hotel restaurant was still open but I wanted some local flavor. She directed me to a number of places that was within walking distance.

The only negative thing I have about the experience was that I was there to attend a wedding of a friend of mine's son the following night. On the day of the wedding, as I was getting ready, there was a knock on the door and a man came in with a welcome basket for me being an out of town guest. Part of the basket was an invitation to attend the rehearsal dinner the night before. Day late and dollar short.. I also received the wrong basket. The basket I received belonged to the grooms grandmother, the grandmother received the grooms aunt's basket and the aunt received my basket. No attention to detail.

Other than that, great stay. Restaurant Maitre D was great with kids and funny, (that in itself was funny as he was an ex-Marine and police officer). Front desk staff was very helpful and the doormen were right there both checking in and checking out. They were at the door to the room within 5 minutes of calling to check out.

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Very nice Hotel in a lovely setting


April 20, 2015


Very convenient. Surrounding area was great to walk around and shop in the little stores.

Posted by HotelStaff
April 20, 2015
We're glad you enjoyed our location during your visit to Knoxville. Thank you for your review.
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