Crowne Plaza Lanzhou

Hotel Front Desk: 86-931-8711111

Hotel Fax: 86-931-8711100

Hotel Email: cplanzhou@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Lanzhou Zhongchuan Airport (ZGC)

- Distance from hotel: 43.5 MI/ 70 KM North l

- Drive to the south direction; Move on the S1 Lanying Highway and move on; Drive onto G30 Lianhuo Highway; Exit from the Lanzhou exit from the left side and turn to 109 National Highway; Turn left into Foci Avenue; Exit and enter Middle Beibinhe Rd; Move on to East Beibinhe Rd; Reach destination.

Train
Lanzhou Train Station

- Distance from hotel: 14.48 MI/ 23.3 KM North West

- Drive to the north direction along Pingliang Rd; Turn left into Qingyang Rd; on to the ramp into North Jinchang Rd; Slightly turn left into East Nanbinhe Rd; Turn right hand into Foci Avenue; Exit and turn left to enter East Beibin Rd; Reach destination.

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- Car Parking Available

- Hotel offers 84 underground car parking lots , 26 ground car parking lots, including 3 shuttle bus parking lots and 1 handicapped parking.

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Hotel Highlights

Ideal for both business and pleasure travelers, the Crowne Plaza Lanzhou in Gansu Province is in close proximity to scenic National Forest Park at its north and the world famous Yellow River to the south. When visiting the historic city of Lanzhou, Crowne Plaza Lanzhou ensures that you are traveling for success.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 42 reviews
75%
Recommend This Property
Read All Reviews

Ratings Breakdown

42reviews

  • 5 Stars
    13
  • 4 Stars
    16
  • 3 Stars
    10
  • 2 Stars
    2
  • 1 Stars
    1

房间很大,景观很美

By

October 22, 2014

platinumelite

套房房间很大,景色一流。
有两个卫生间,浴缸和淋浴房,水很大,唯一的问题是房间内wifi信号不是很好,幸亏自己带了个小路由器。

住的套房正好面向黄河的三座桥,夜景很美,白天稍有逊色,但是在酒店边上漫步,看看黄河和绿地的小花小草,感觉蓝天白云下的酒店还是很高大上的

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服务客户,为客户着想。

By

October 15, 2014

club

服务很有人性化,用心为客户营造温馨美好,值得怀念的一晚。这才是客户所需的理想酒店。
另:唯一的不足是餐厅的自助晚餐,品种少,冷菜居多,热菜等待时间长,与价格比起来有些不值。

Posted byHotelStaff
October 22, 2014
尊敬的会员您好,感谢您的宝贵时间让我们了解到您的入住体验。我们确保您对于酒店的意见及建议,相关部门一定会积极采纳落实,您的意见会帮助更好的开展相关工作。再次感谢您的点评,祝您生活愉快!
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个别区域服务质量尚需提高,方能与品牌吻合

By

October 14, 2014

club

总体感觉很好,前台及客房以及送餐服务都很不错,房间很舒适。需要改进的是(1)早餐环境与服务。餐厅桌面有灰尘,可能与兰州整体环境有关,服务员服务虽较好,但态度远不及前台亲切,全程无笑容,包括厨师。(2)礼宾服务的机场穿梭巴士,真的是该大大吐槽。虽然不是酒店的车,但毕竟以酒店名义,并且是穿梭巴士。巴士脏不说,司机态度本地化十足,完全谈不上服务。巴士的整洁程度和司机的服务态度对不起皇冠假日的品牌

Posted byHotelStaff
October 22, 2014
尊敬的会员您好,感谢您的宝贵时间关注到我们的员工。我们一直为我们的团队而骄傲,我们会将您的反馈分享给相关员工,使他们了解到使每一位客人满意是服务的重中之重,正如我们所一直要求的那样。再次感谢您的点评,祝您生活愉快!
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服务一流

By

October 14, 2014

在兰州目前仅有的一家5星级酒店,应充分利用当前优势做出口碑和品质,避免日后其它同档品牌酒店开业后对客户和业绩的影响,内部装饰效果尚可,但施工质量过于不匹配,建议改善。

Posted byHotelStaff
October 22, 2014
尊敬的会员您好,感谢您的宝贵时间让我们了解到您的入住体验。您积极的反馈对于我们非常重要,将会帮助我们在更需要关注的地方努力,使我们的工作做得更好。再次感谢您的点评,祝您生活愉快!
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