Crowne Plaza London Docklands

Hotel Front Desk: 44-20-70552000

Hotel Fax: 44-20-70552001

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

London City Airport (LCY)

- Distance from hotel: 2.2 MI/ 3.54 KM East l

- When exiting the airport, turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

London Heathrow Terminal 1 (LHR)

- Distance from hotel: 35 MI/ 56.33 KM West l

- Follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

London Gatwick (LGW)

- Distance from hotel: 40 MI/ 64.37 KM South West l

- Follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

Royal Victoria Station

- Distance from hotel: 0.1 MI/ 0.16 KM North

- Take the A112 towards Newham, take a right onto the A1011 towards ExCel, follow road and follow signs for ExCel West, the hotel is on the left hand side just before the ExCel Centre.


Royal Victoria (Docklands Light Rail/DLR)

- Distance from hotel: 0.1 MI/ 0.16 KM South

- Leave Royal Victoria DLR station to the south side and walk towards the newly built residential flats. Follow the foot path in between the two building. When you come to the water front, turn left. The hotel is on your left hand side.

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- Car Parking Available

- Self-Parking Fee: 16.00 GBP

- The hotel has ample outdoor parking on site. non-residents £32, hotel residents £16 for 24 hrs.

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Hotel Highlights

Our dedicated Crowne Meetings Director takes care of the details when you invite up to 250 people to banquets or conferences in our 8 comfortable meeting rooms. Choose Crowne Plaza London Docklands as your backdrop for business success close to Canary Wharf, the ExCeL Centre and Emirates Airline Cable Car.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 561 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

staff needs to listen


20 May 2015

the hotel had a really good view and location is ideal as I had training at London city airport. I would have had a really nice time with my husband but they would not do much for us even when we offer to upgrade, because we were on an airline fare they just did not care and gave us a basic room. even when I told them it was my husband's birthday the checking staff did not care.

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London Docklands


18 May 2015


Check-in slow and not really interested. It does not matter at all if you are IHG member. At Check-out no paper in printer, hence no printed bill. Worn-out hotel, yet, distance to Excel is very good. For 1-2 night stands ok if you have business at the London Excel.

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Very Good - Perfect for Business


18 May 2015


Professional / Personal service. Location good for Canary Wharf. Several restauraunts within walking distance and shops in close proximity.

Posted by HotelStaff
18 May 2015
Dear CassiusTyke, Many thanks for your account of your recent stay at Crowne Plaza Docklands. I am very glad the location was convenient and the service personal at a professional level. I look forward to your next stay. Kind regards, Mari Irazusta Assistant Front Office Manager
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london birthday stay


09 May 2015


Stayed on the weekend of the 2nd May.2015.Staff were excellent ,rooms very clean and comfortable, with plenty of facilities. We ate in the restaurant 3 times and found the food good and fair prices .A good stay and would use again when in London. Many Thanks.

Posted by HotelStaff
10 May 2015
Dear Diggerman38, Thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to post a review regarding your recent experience with us. We are delighted to learn that you enjoyed your weekend and you liked every aspect of the hotel. Thank you for your fantastic feedback and we are looking forward to welcoming you back on your next visit to London. Kindest regards, Jorge Suarez Guest Services Manager
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