Crowne Plaza Nottingham

Hotel Front Desk: 44-0871-9429161

Hotel Fax: 44-0115-9475888

Hotel Email: res.cpnottingham@qmh-hotels.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Nottingham

- Distance from hotel: 1 MI/ 1.61 KM North East

- Follow Maid Marrion at the roundabout take the 2nd exit pass the Strathmore and turn right in derby Street, turn right again getting in the left hand lane, at the lights go straight on sign posted hotels - take the first left to access the car park

Subway

Royal Centre Tram Sop

- Distance from hotel: 0.01 MI/ 0.02 KM

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- Car Parking Available

- Self-Parking Fee: 13.00 GBP

- 600 space car park adjacent to hotel with direct access by lift parking is chargeable at £13 per 24 hours

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Hotel Highlights

Welcome to the Crowne Plaza Nottingham . Were located in the centre of Nottingham City, just 5 minutes walk from Nottingham train station and close to the M1 junction 25 and junction 26. and only 12 miles from east Midlands Airport. The hotel is conveniently located for Nottinghams business district and close to the Theatre and shopping district
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 297 reviews
80%
Recommend This Property
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Ratings Breakdown

297reviews

  • 5 Stars
    109
  • 4 Stars
    88
  • 3 Stars
    54
  • 2 Stars
    27
  • 1 Stars
    19

Ok Hotel. Rooms in need of Tlc

By

November 19, 2014

platinumelite

Hotel needs a lick paint. Looking a bit tired and dated.

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Service levels need work

By

November 18, 2014

club

Poor experience based on service levels, poor communications, slow room service and failed heating and cooling about which I was informed about only after checking in and complaining about a cold room!

Posted byHotelStaff
November 20, 2014
Many thanks for your review. My sincere apologies for the drop in service standards you received. I am pleased to say that the air conditioning has now been rectified and I hope you gave specific feedback regarding service before leaving the hotel so we can pick this up with the relevant team members. Once again my apologies Kind regards Natalia Dainty Operations Manager
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Well worth it

By

November 18, 2014

This hotel is well worth the visit.
Car Parking is excellent.
The hotel is clean, well managed, with pleasing staff.
The rooms are clean ,modern and well equipped, for the business and weekend traveller.
The hotel is very well located within the City Centre with access to everything that one needs to be in the Nottingham City Centre.
I have used it in the past and will continue to do so.

Posted byHotelStaff
November 20, 2014
Many thanks for you review. It was great to read that you thoroughly enjoyed your stay and that you are regular guest of the hotel Your continued loyalty is much appreciated. Once again thank you for your kind words and we hope to welcome you back. Kind regards Natalia Dainty Operations Manager
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Nice Hotel - Poor Timing

By

November 17, 2014

I booked two rooms, a Club (2 nights) & a Standard (3 nights).

I found the Standard to be the smallest Crowne Plaza room I have stayed in compared to Hamburg & London Heathrow, and missing the usual 'This Works' sleep amenities offered at other locations.

In advance I was advised there would be no air conditioning due to maintenance, but the hotel would offer what it could to make up for this, however my parents did not realise this would affect the heating too in their Club Room, which was noticeably cold compared to my standard room which was warm. Fans and heaters were provided, however there was no where to place the fan in the standard room without it becoming a trip hazard, or blocking the drawers.

There was also a convention taking place meaning access to level 1 was blocked between 0900-1700 for two days of my stay (and the entirety of my parents stay). This would mean the bar would be closed during these hours and access to the fitness centre, car park & spa would have to be via the outside lifts rather than internally through the hotel.

This also led to a lot of noise and disruption in the bar during the day before the conference started whilst the stands were set up in the main arcade. The staff at the hotel only seemed to find out about this on the Tuesday, and therefore didn't warn me when I checked in on the Monday.

The hotel and staff itself were brilliant. the location and amenities were perfect, and I'd likely return as I believe most of my problems were related to the combination of the conference and air conditioning failure meaning the hotel could not present itself at it's best.

Posted byHotelStaff
November 20, 2014
Many thanks for your recent review. My apologies for the disruption caused due to the conference held at the hotel and also the air conditioning failure. I am pleased to say this has now been rectified. It was really pleasing to read that you found the team brilliant and that you would return to the hotel again. Once again thank you for your review Kind regards Natalia Dainty Operations Manager
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