Rated 4.3 out of 5 by 88
Rated 5.0 out of 5.0 by Cassandra081012 amazing service and hotel
Amazing hotel and the staff was excellent. Everywhere I walked they were telling me to have a great day and thanks for staying there. The bed was so comfortable and the overall experience was a wow amazing experience. I would suggest this hotel over all others!!!
November 25, 2013
Rated 5.0 out of 5.0 by Mommyskis Great room at a great rate
The hotel was so quiet and the room was very clean. Unbelievable price for a very nice room. The hotel is beautiful. This will now be the first hotel I look into when I need to stay in the Cities. Highly recommend!
November 21, 2013
Rated 3.0 out of 5.0 by svhunt Great staff and bad shuttle experience
We were there to go to a show at the Medina. Elisa at the front desk was fantastic!. She got my wife and I an upgrade to a suite and told us the shuttle to the Medina would get us at 5pm. My wife and I put our stuff in the room and sat in the lobby waiting for the shuttle. 5pm was perfect pickup time for us as we had dinner reservations at 5:15 at the Medina. We sat in the lobby until 5:45 with no shuttle. Finally one of the hotel staff members told us there was a communication error and that they would drive us to the Medina for free. Once we got to the Medina we talked to the people in the box office as they were waiting for us. They apologized numerous times and told us we would get a table right away and also would get a free shuttle ride home. So far all was going fine. The show was great. When we came out to get the shuttle back to the hotel there was a line. We went back in to have a drink and wait for the next shuttle. When it came the driver said he couldn't take all of us. Half our group took the ride. 4 of us waited for the next shuttle. When it came the driver told us there was not enough room and that it was his last trip so we would have to get a cab. We told him otherwise. The shuttle finally came back to get us 90 minutes after the show ended. What we found out is that people park at the hotel, don't get a room in the hotel but use the shuttle to go to and from the Medina. Those of us that did have a room had to wait while all the other non-paying riders got a ride. Very strange setup. Next time we won't take the shuttle!!!
November 19, 2013
Rated 5.0 out of 5.0 by Sleepsalot Great Sleep
I have to admit....when staying in a hotel I almost always assume the beds are going to be rock hard and uncomfortable. Not here! The beds were so comfortable...I had a hard time wanting to get up! I completely enjoyed my stay! The employees were very professional and friendly in a personal way, not in a forced... "I have to do this for my job" way. I would definitely stay at this hotel again, no questions asked!
Only thing I didn't like about this hotel was the accessibility to parking. It has a very weird entrance that doesn't even look like a hotel. Once inside the turn around you recognize that it's a hotel. Trying to get from the entrance to the parking lot is not very convenient. You have to walk down the middle of the road until you get to the side walk. Can't imagine what it's like during the winter months.
Other than that....loved the place!
November 13, 2013
Rated 3.0 out of 5.0 by mllll generally nice but..
Attractive hotel but did not replace empty kleenex box, replaced k-cups with decaf coffee and tea, and the other party we were staying with never had their bed made!!
November 13, 2013
Rated 5.0 out of 5.0 by rcm202 Great service and value
A full service facility that offers great service and makes you feel at home. The Crown Plaza is our Hotel of choice. The rooms have been remodeled tastefully furnished.
November 11, 2013
Rated 5.0 out of 5.0 by HornSpeakerGuy Classy, Beautiful Setting, Quiet, Professional, Helpful
On business in Minneapolis with a side interest in shopping Craigslist for deals to send back. So I found a great item that needed to be boxed and put on a pallet for shipment home.
Greg and Ryan were not only helpful, they helped disassemble then they had a perfect box that Greg saved for a situation such as this.
Totally awesome considering it was a vintage lawnmower!
The hotel is really cool Scandinavian architecture. The breakfast buffet was perfect with really nice staff. I slept like a rock and the room was spotless. I liked the K-cup coffee maker in the room, first time I've seen that. So, all in all, totally awesome; convenient off the highway and within good striking distance to the city and airport. It could easily be an InterContinental brand. So, I'll be here anytime I am near Minneapolis.
November 9, 2013
Rated 5.0 out of 5.0 by Paca58 Awesome Place !!
Beds too soft for good support.; but, gorgeous just the same!
November 3, 2013