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Rated 4.4 out of 5 by 150 reviewers.
Rated 1.0 out of 5.0 by Did not feel welcomed My wife attempted to check us into our room without me present and the front desk manager attempted to turn her away because she did not have my credit card with her or have our confirmation number. Thankfully another more friendly associate assisted her and offered her other options to verify our reservation and allowed her to check in. Other staff seemed confused when asked if food was available and then reluctantly explained there is a restaurant in the hotel. When asking for menus with 5 people present they brought 1 menu. The room we were provided had two full beds instead of queen or king sized. For the money I'm confident we could have found a more accommodating hotel in the area. July 16, 2014
Rated 5.0 out of 5.0 by Crowne Plaza Minnie West Excellent Hotel, with wonderful ammendities. definitely stay here when in area again. July 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and very friendly staff. Outstanding hotel. We got a complete tour of the attached workout facility by very friendly staff. We will return to this hotel in the near future. OUTSTANDING! July 14, 2014
Rated 5.0 out of 5.0 by Excellent Stay Well appointed hotel in a business area. Close to other restaurants and shops. Quiet environment. Helpful and friendly staff July 11, 2014
Rated 4.0 out of 5.0 by Crowne Plaza Hotel Restaurant I enjoyed my stay at the Crowne Plaza Hotel. I was comfortable, everything was clean and neat, and the staff were friendly and helpful. However, for the price I paid for my room, I do not understand why breakfast was not included. July 10, 2014
Rated 5.0 out of 5.0 by Wonderful stay!! We booked this room for only $5 more than a lesser-rated hotel. Being as we are from out of state, we were worried about finding the hotel, but the location was very convenient. Upon arrival we were upgraded to a king bed free of charge. The staff were helpful and courteous even besides the upgrade. The room was impeccably clean and well-furnished. The pool and hot tub area were great but could use a good scrub on the tile. My boyfriend loved the mattress, but I found it too firm. The bedding was great though. Would definitely visit this hotel, or other Crowne Plaza hotels in he future. July 10, 2014
Rated 5.0 out of 5.0 by One of the Best Hotel Experiences in the IHG Collection Seldom have I been able to give a perfect score to any hotel. This particular hotel exceeded all my needs. Without a doubt, we will return. In the dining rooms and lounge, employees showed a genuine interest in our having a memorable experience. The room itself was very comfortably furnished - especially the great bed. Our room was very quiet - almost as though we were the only people around - though there really were quite a few people nearby.The cooling system was very quiet and maintained consistent cooling no matter how much the weather changed outside. The Sunday buffet was a sight to behold - something for everyone's liking, including the made to order omelets. We hope that IHG Hotels uses this Crowne Plaza as a training ground for other hotels in its group. July 9, 2014
Rated 5.0 out of 5.0 by Great Staff Experience I was able to do my check in and out by phone and when I had to add an additional night stay it was quick and handled easily. July 7, 2014
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