Crowne Plaza Queenstown

Hotel Front Desk: 64-3-4410095

Hotel Fax: 64-3-4428895

Hotel Email: crowneplaza.queenstown@ihg.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


- Car Parking Available

- Self-Parking Fee: 15.00 NZD

- Valet Parking Available

- Valet Parking Fee: 15.00 NZD

- Secure, not under cover. Carpark located on the 6th floor of the hotel. Access is via Lake Street.

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Hotel Highlights

At Crowne Plaza Queenstown, most of our rooms have mountain or lake views. For picture-perfect views of Lake Wakatipu and the Remarkables mountain range, book a Lake View room. Our serene Mountain View rooms also look out over the awe-inspiring Remarkables.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.6

based on 159 reviews
94%
Recommend This Property
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Ratings Breakdown

159reviews

  • 5 Stars
    110
  • 4 Stars
    40
  • 3 Stars
    6
  • 2 Stars
    3
  • 1 Stars

Third time and it was better than ever!

By

November 18, 2014

club

I can't really say enough about this hotel. The location is superb, walking distance to everything in Queenstown, but also beautiful views overlooking Lake Wakatipu. And by far the service level at this hotel was outstanding. I am sometimes wary of US chains, but this hotel (and a few others I have used in the Middle East) were just exceptional. Well done!

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Not bad

By

November 14, 2014

club

Pros:
- great location
- room was clean
- dealing with reception was a breeze

Cons:
- no heater option (room temperature)
- breakfast never changed and was mediocre in taste
- hard to call housekeeping - the "dial 0" option never seemed to work. Had to call reception for anything.
- laundry room has a smell (needs to be aired out) and the amount of detergent the machine dispensed was so tiny that I needed to buy detergent from outside and do the laundry again. It also costs $1 more compared to the Auckland branch.

Posted byHotelStaff
November 19, 2014
Dear mnda, Thank you for taking the time to write a review of your stay with us. Great to hear that you enjoyed our location, room cleanliness and that our reception team were helpful. I am disappointed to hear that our heating/cooling system was not working well enough for you, as our weather conditions do vary we have both options for heating and cooling built in. With regards to your breakfast I would like to understand what you would like to see changed, we have a wide variety on our buffet that caters for most of our guests including an egg station where our chefs cook any types of eggs you would like. Our fresh cut fruit selection changes daily and seasonally. Please do feel free to contact me on reinier.eulink@ihg.com if you wish to elaborate on this further. I have asked our Executive Housekeeper to make sure the laundry is clean and fresh and we will have the machines checked to make sure the correct detergent dose is added to the machines. Once again thank you for your feedback. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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Great staff and location

By

November 13, 2014

You would have to be very 'picky' to get a better hotel than this one in Queenstown.

Posted byHotelStaff
November 17, 2014
Dear Mike472014, Thank you for your kind words. Great to hear you had a nice experience. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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The Heart of Queenstown

By

November 10, 2014

club

Great position, comfortable rooms, attentive staff, great restaurant position and food quality.

Posted byHotelStaff
November 12, 2014
Dear KCJnr, Thank you for your review, I am glad you enjoyed our location and facilities. Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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