Crowne Plaza Queenstown

Hotel Front Desk: 64-3-4410095

Hotel Fax: 64-3-4428895

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Queenstown Airport (ZQN)

- Distance from hotel: 5.59 MI/ 9 KM South West l

- Take state highway 6A from Queenstown Airport. Turn left at the main intersection and follow signs to Queenstown. Turn left at Shotover Street (this is a round-about ) - drive for approximately 300 metres, hotel is on the corner of Shotover and Beach St.

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- Car Parking Available

- Self-Parking Fee: 15.00 NZD

- Valet Parking Available

- Valet Parking Fee: 15.00 NZD

- Secure, not under cover. Carpark located on the 6th floor of the hotel. Access is via Lake Street.

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Hotel Highlights

At Crowne Plaza Queenstown, most of our rooms have mountain or lake views. For picture-perfect views of Lake Wakatipu and the Remarkables mountain range, book a Lake View room. Our serene Mountain View rooms also look out over the awe-inspiring Remarkables.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 228 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



April 16, 2015


Our stay was excellent. We thoroughly enjoyed the experience. The speed of the Wi-Fi connection was excellent. The service in the dining room was excellent especially from the young lady on the counter who seemed to do everything about the place at breakfast.

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Wonderful Experience


April 16, 2015


A wonderful foundation for our time in Queenstown. Great location, friendly and enthusiastic staff, great night sleep, what more could you ask for.

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Lovely stay in best location in town


April 09, 2015


We spent five nights at the Queenstown Crowne Plaza and loved every minute of it. The young staff was ever helpful at the desk, the car park, the bar and the restaurant. We especially appreciated Fiona the concierge who suggested Captain's when we wanted a good venison meal. But her knowledge really shone when we said we wanted to do a winery day and thought we should have lunch reservations somewhere since it would be Easter Saturday. She suggested Mt Difficulty in Bannockburn, which turned out to provide a wonderful meal (duck, linguine with forest mushrooms) in the most beautiful setting imaginable, high up overlooking desert (almost like Monument Valley), vineyards and mountains. We hadn't read about it in any of our guidebooks. As IHG Platinum members coming in to a freebie, we were kindly upgraded the first two nights to a direct lakefront room for the first part of our reservation, which I had made and then extended another three nights. They had to move us for the last three nights but they still managed to give us a room with a decent lake view and balcony. The rooms were of average size and the beds were luxurious. Valet parking was $15 NZ a day. For two days we bought the $59 NZ package that gave us buffet breakfast, two free drinks and parking. The buffet was elaborate, the kind that eliminated the need for lunch! A chef stood by to make any kind of eggs or omelet, and pans were loaded with sausages and bacon. A fruit and veggie bar provided the ingredients for make your own juice or smoothie in one of those super-powered blenders, an option being heavily used by the giant guys on South Africa's Stormers rugby team, which was staying at the hotel. The glassed-in dining room looks right out onto the amazing lake and mountains, with a good view of the old-fashioned coal-burning steamship pulling in and out and parasail ers gliding by. The location is a definite plus, on the lake in the heart of everything in lively Queenstown.

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Location Location!


April 04, 2015


Great place to stay due to the location of the hotel. Short walk to the shopping area, restaurants and water excursions. Happy hour was a nice treat to begin the evening. Bar staff slow in service and as a courtesy they did not come around to alert you that time would be up soon and to offer you to order another drink before happy hour ended.
Rooms were a great size and comfortable. We were in the front building in room 506 which had a perfect water front view. The only noise we heard was from the adjacent room which the room had a "shared" door between the two rooms. We could hear their television and voices which was disturbing as they were up late into the night. Not complaining about that as we feel the door did not offer any sound barrier.
Overall, a great place to stay. Be sure to ask for a room in the front building on the higher floors.

Posted by HotelStaff
April 13, 2015
Dear Reivee, Thank you for taking the time to write a review of your stay. Great to hear you enjoyed our location and happy hour. I will be following up with our Guest Experience Manager with regards to our service in the bar/lounge. With regards to the connecting door in your room I am pleased to advise that there is a door in each room ensuring security to all our guests, these doors are locked when not in use as a connecting room. We do add noise cancelling foam in between the doors I assume that on this occasion this was not done, my sincere apologies. Kind Regards, Reinier H. Eulink General Manager Crowne Plaza Queenstown
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