Crowne Plaza Manila Galleria

Hotel Front Desk: 63-2-6337222

Hotel Fax: 63-2-6382927

Hotel Email: mnlcp@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Ninoy Aquino International Airport (MNL)

- Distance from hotel: 9.32 MI/ 15 KM South East l

- From Ninoy Aquino International Airport Terminals 1 and 2, take MIA Road, turn left to Airport Road, 1.5 KM turn right to Andrews Ave, left to Aurora ( Tramo ) Blvd, right to EDSA, approx 8 KM, right to Ortigas Avenue after EDSA Shrine, right to ADB Ave.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 100.00 PHP

- The hotel offers 3 floors of parking space located at the basement. It is also connected to the the parking lot of the adjacent mall. Parking is complimentary for registered in-house guests.

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Hotel Highlights

Located at the 4th level is a 2,915 sq m. floor area dedicated just for meetings and conventions. Crowne Plaza Manila Galleria has the biggest pillarless Grand Ballroom in the Ortigas business district offering 1, 272 sq m function space which can accommodate up to 1,500 guests. Aside from the ballroom, there are five function rooms which can be divided into several smaller meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 196 reviews
89%
Recommend This Property
Read All Reviews

Ratings Breakdown

196reviews

  • 5 Stars
    110
  • 4 Stars
    49
  • 3 Stars
    16
  • 2 Stars
    14
  • 1 Stars
    7

Very tired

By

October 28, 2014

club

I was staying at the Crowne Plaza for business. During my stay myself and colleagues work UK hours which means sleeping during the day. The curtains in the room were thin as were the windows so a bright noisy room made it hard to get decent sleep.
The room service menu is limited at night so i found myself eating the same few dishes for the duration of my stay.
Despite the "do not disturb" sign. Room service still woke me to ask if i needed anything.
Saying all this, the staff were friendly and attentive. The room was always clean and the food quality was excellent.

Posted byHotelStaff
October 31, 2014
Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experiences. We apologize for the inconvenience that this has caused you and your stay with us. Rest assured that we will raise your concerns to our management as this will help us to identify areas of improvement. We appreciate your comments about our staff, room and our restaurant. We hope to serve you again soon. All the best, Executive Assistant Manager
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standard business hotel

By

October 27, 2014

platinumelite

The Crowne Plaza Manila limitations (like no spa, access to lounge not open to platinum members, very slow internet) is partly compensated by positive and always willing to help staff.
Still a rethinking of services would be welcome.

Posted byHotelStaff
October 30, 2014
Dear Valued Guest, We appreciate that you have taken the time write us your feedback. Our staff tries their best to make our guests happy and we are pleased to inform you that our spa is currently on renovation. We will definitely address your concerns to the management, as we strive to serve you better. We hope to welcome you again soon! All the best, Executive Assistant Manager
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Comfortable room and bed and courteous security guards

By

October 25, 2014

I had a restful stay at the hotel. The room was comfortable and it had cable. The bathroom was clean and had a hair dryer. I enjoyed watching the shows either from the bed or the chair beside it. I felt secure in the hotel and in the adjoining mall where shopping was convenient. The staff and the security guards were courteous and friendly, and they provided us with needed information, such as closing hours.

Posted byHotelStaff
October 29, 2014
Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to write us your feedback. We are delighted to learn that you were happy with the room provided for you as well as the amenities. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We look forward to welcoming you again soon! All the best, Executive Assistant Manager
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Stress Reliever!

By

October 24, 2014

club

Very accommodating, as always for all the staff. They were all kind, greeted almost every time by any we passed by. My friends who were just newly married were very pleased with their stay as well. They had a great time, same as we all enjoyed the breakfast buffet at 7Corners and was able to relax from all the stress preparing from their wedding. They are not much of travellers, but they were very pleased telling me how great the hotel was and also how friendly everybody was. Will definitely stay here again, and recommend the place for sure. My friends have stayed before with Holiday Inn, thus a first for them to try Crowne Plaza so they have no doubt of being with IHG for their future plans.

Posted byHotelStaff
October 29, 2014
Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experiences and for choosing our hotel to celebrate your special moments. We are honored for your recommendation and for your recognition towards our efforts of providing excellent service. Our staff tries their best to make our guests happy and it gives us joy knowing that they were able to make your stay a great one. We will certainly share this to the team. We can't wait to serve you again on your next visit. All the best, Executive Assistant Manager
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