Rated 4.2 out of 5 by 82
Rated 4.0 out of 5.0 by Thisguy23 Great Location Great Staff
The Crown Plaza Galaria is very conveniently located and has a great staff. While I was there the mall next door caught on fire and there was some damage to the hotel but they did an excellent job continuing service.
December 2, 2013
Rated 4.0 out of 5.0 by Rommel52371 Nice hotel in the heart of mandaluyong city
I arrived late in the evening since my arrival flight was also delayed and yet the front desk staff is very accommodating. She even upgraded me to a suite nonsmoking room which made my night rather complete.
November 29, 2013
Rated 3.0 out of 5.0 by y20000 Poor Gym
When I arrived at the hotel around 9pm and was waiting in the queue to be checked in, I saw there's a table with a sign of " IHG Rewards Club" but there were no one sitting there. The hotel gym and pool is actual in the holiday inn hotel just next door. The gym was probably the worst I've ever used in the IHG hotels I ever stayed. The changing room lockyers there were no locks on it, and I asked the person at reception and he suggested to me not to use it. So I had to put my stuff beside the treadmill machine.
I once called both the concercige and reception and kep the phone ringing for at least 1 min and no one responded.
The razor provided is quite worse, as it really hurts even when I applied the shaving cream provided.
It's the convenient location that is good, otherwise there's nothing special about it.
November 24, 2013