Rated 4.4 out of 5 by 375
Rated 5.0 out of 5.0 by JSjf Fabulous hotel
What a great hotel. We stayed here twice in 2 weeks as a overnight stop over to break up the trip between Australia and London- we highly recommend it.
We had our two small children with us, so had two double beds which were perfect- they loved looking out the huge windows at the runways and watching all the activities.
The pool is sensational too! And there's a convinence store just outside the hotel so you can buy milk and snacks for not too much.
Thanks so much
November 29, 2013
Rated 4.0 out of 5.0 by Nickerfellow Great location and Great staff
If you looking forward to spend a night and not discovering the town but alternative to others ...this is a beautiful hotel ..
my first stay as platinum member , was hoping to get a room upgrade unfortunately the hotel are running high occupancy.
November 28, 2013
Rated 4.0 out of 5.0 by vchan Great room but let down by shoddy cleaning
The room is great as always. Comfortable bed, fantastic tub and very relaxing environment in general with a view of the runway.
The main complaint is that EVERY time I've stayed here, there has been an issue with either room cleanliness, maintenance or both.
This time (as with the previous two stays), I had to clean the bathtub before using it. There were multiple rings of grime in the tub.
The waste bin in the bathroom was had not been emptied before I checked in.
Service here is usually very impersonal.
November 22, 2013
Rated 3.0 out of 5.0 by benjy48 Great rooms but many other faults
I stayed at the Crowne Plaza on 15th November where I was meeting my business partner who was coming from Burma. She was delayed and e mailed the Crowne Plaza to ask them to tell me at 19.25 - I got the message at midnight when I was very worried as to what had happened to her. I couldn't pick up her e mails because doing that with my phone is very expensive with English networks and there is no wi fi in the hotel for all guests to use so my laptop didn't receive the e mails. This is astonishing for an airport hotel and our only experience of no wi fi in Indonesia and Burma and other hotels in Singapore. In addition the only e mail address on your website is for the office which closes and it seems that no one picks up the e mails. I had tried to book an appointment in the spa but gave up as all I got was a generated e mail saying the office was closed. It is unlikely that we will use your hotel or recommend it for these reasons.
November 22, 2013
Rated 5.0 out of 5.0 by Woodenpenguin The Perfect Stopover!
This was our 5th stay and as usual we enjoyed every minute. The staff are always friendly and helpful, the atmosphere is relaxed, and the beds are the best we have slept in. In addition there is an excellent Food Hall and shopping mall 5 mins walk away, and the MRT is close by for trips into the city.
If you just want a relaxing stopover for a day or two this hotel is perfect - we'll be back in March!
November 18, 2013
Rated 5.0 out of 5.0 by Queenwood683 Ambience
Wonderful overall could not fault anything or anyone
November 17, 2013
Rated 5.0 out of 5.0 Great place and staff
Aside from the bed being quite firm, which some may prefer, our stay before an early morning flight was excellent. Great, attentive staff even late at night and early in the morning.
November 16, 2013
Rated 5.0 out of 5.0 by Mohammed30 Excellent overnight airport stay
My wife, two kids (10+12) and I spent a night at this hotel as we arrived after 10pm. We were on route to the Marina Bay for a cruise in the am so it proved to the perfect overnight airport hotel. Room was clean, great view from our 7th floor room and the bathroom was a good size. We would highly recommend this hotel.
November 16, 2013