Crowne Plaza Changi Airport

Hotel Front Desk: 6-5-68235300

Hotel Fax: 6-5-68235301

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Singapore Changi Airport (SIN)

- Complimentary shuttle available

- The hotel is located next to Terminal 3. From Terminal 3 Basement Driveway, head north towards Terminal 3 Arrival Driveway and turn left towards Airport Hotel lobby. Terminal 3 is connected to Terminal 1 via Skytrain in the Public Area. Exit to public area and take the Skytrain. Alight at Terminal 3 Departure, walk straight and turn left. The hotel is next to the Skytrain waiting area.


Changi Airport Station

- The Mass Rapid Transit (MRT) station nearest to the hotel is the Changi Airport station. It is a five minute walk from Terminal 3. From the station, follow the signs towards Changi Airport Terminal 3. Take an escalator up to the terminal and take the elevator to Level 1. Upon exiting the elevator turn left and walk straight to the hotel entrance and reception.

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- Car Parking Available

- Self-Parking Fee: 57.60 SGD

- The nearest carpark is located at Changi Airport Terminal 3 Car Park 3B. Parking charges of $2.4/hr and $57.60 for a day apply for in-house guests and diners of Crowne Plaza Changi Airport's restaurants.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 866 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great customer satisfaction


February 24, 2015

Coming in late at night and the staff took good care to make sure I was checked in and wake up call follow the next day was great.

Posted by HotelStaff
February 25, 2015
Dear ISE53, Thank you for taking the time to review your recent stay at Crowne Plaza Changi Airport and for your wonderful compliments regarding our customer service. We're very heartened to hear that you were well taken care of by our staff and that your wake up call was well followed through with the next day. We look forward to welcoming you back again should your travels bring you to Singapore. Warmest Regards, Carrie Sim Distribution & Relationship Marketing Manager Crowne Plaza Changi Airport
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First Ever Staycation


February 23, 2015


My boys have always wanted to have a staycation at the "Hotel in Changi Airport". And I finally relent for the CNY holidays.

The service from booking online to checking in and checking out was a breeze. They even allowed me to check-in slightly earlier at 2pm and check-out later at 2pm the next day. The counter staff will need to smile more, don not get me wrong, they are professional, just that it lacks some human touch. :)

The room was clean and the beds are comfy. My sons was a tad disappointed though, there are no channels on the TV to their liking i.e. Cartoon Network or Nickolodeon. But they do enjoy the comfy bed. The view of the room leaves much to be desired, it was facing the construction for the Terminal 1. A better view would definitely make the stay a 5 star.

The pool was sufficient for my boys of 11, 6 and 3. But I would request for a room next to the pool as a return customer.

Overall, I am pretty satisfied with the stay. However, I would say this is more of a business hotel than a family hotel, thus you will need to set your expectations appropriately.


Posted by HotelStaff
February 25, 2015
Dear Anonymous, Thank you for choosing to have your recent staycation at Crowne Plaza Changi Airport. I'm so happy to hear that you found everything a breeze from check-in to check-out and you loved the room (except for the room view). We appreciate that you've taken the time to share with us your feedback and suggestions. I'll definitely convey them to the relevant departments for their further action and consideration. Thank you once again and we look forward to welcoming you back. Cheers, Carrie Sim Distribution & Relationship Marketing Manager Crowne Plaza Changi Airport
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Quiet haven for transit traveller


February 22, 2015


I arrived at Changi Airport en route from Mumbai, India to my home in Australia. Unfortunately I misread my itinerary and realised I had to overnight in Singapore. I was very tired after the flight from Mumbai having not slept for two days.

I weighed up my options and, as an IHG Member of several years, decided to book into the Changi Airport Crowne Plaza Hotel. This was the best decision I could have made. The hotel reception staff were wonderful, very caring and genuinely concerned for my immediate wellbeing. I was extremely grateful that I was able to access my room at 11.30am with a confirmed late checkout of 3.00pm the next day. The King Size room was beautiful... so tastefully appointed, quiet and serene. I slept for 18hrs, waking only to enjoy a delicious Singapore Laksa room service meal.

My visit to your beautiful hotel was indeed a remarkable and memorable experience... truly a home away from home. I will definitely stay again and recommend the Hotel to others.

I wish you and your staff the very best.

Warmest regards

Posted by HotelStaff
February 24, 2015
Dear Rando54, Thank you for your heartfelt comments and positive review of Crowne Plaza Changi Airport. We aim to create a Great Hotel our Guests Love and we're delighted that you had a fantastic stay with us. It is really heartening to hear that you found us the "best decision [you] could have made" and that you felt welcomed and genuinely cared for by our staff. Thank you once again for recommending us to other travellers and for taking the time to write your detailed review. We look forward to welcome you back again should your travels bring you to Singapore. Warmest Regards, Carrie Sim Distribution & Relationship Marketing Manager Crowne Plaza Changi Airport
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Best staff ever!


February 21, 2015


We stayed for four nights at this airport location which actually isn't your typical airport hotel. It had ambiance, beautiful, open style, courtyard architecture. The pool is serene even though you will hear the occasional plane taking off. Best part of this hotel is the great staff that's ready to help and make your stay memorable. Some of them are Sarah and Marlon at the front desk. Raymond in the restaurant and Gerry in the lobby.

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