Crowne Plaza Springfield

Hotel Front Desk: 1-217-5297777

Hotel Fax: 1-217-5296666

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Abraham Lincoln Capital Airport (SPI)

- Distance from hotel: 8 MI/ 12.87 KM North West l

- Complimentary shuttle available

- A complimentary shuttle van is provided for guests that need transportation to and from the airport.


- Distance from hotel: 4 MI/ 6.44 KM North West



No subway station available in the area.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 415 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Always exceeds expectations!


December 25, 2014

I travel to Springfield often to visit and I always stay at the Crowne Plaza and have done so since 2009. The Crowne is a classy, elegant hotel with exceptional customer service. Every employee, old and new, remembers my name and my food / drink preferences. I always feel so pampered and I find myself wanting to spend more time at the hotel than in the city of Springfield itself!

As a Priority Club Elite member, I know what to expect from Crowne Plaza's and IHG hotels in general. However, the Springfield Crowne Plaza exceeds my expectations every single time. I always try to book their two-room jacuzzi suites (all on the 12th floor) as they are an amazing value for the price. The jacuzzis are perhaps the largest I've seen in hotel suites - 4 people could fit - and the jets are perfect. The suites are HUGE and I love the extra space.

All of the employees are amazing at their jobs, but a special shout out to Lindsay, Sam, James, Kimberly, Terri, Sasha, Paulos, and Brittany. You are all truly wonderful assets to the hotel.

I travel often and this is one of the finest hotels I've stayed in. I always look forward to returning.

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Great Christmas Party - not so great room


December 23, 2014


Our company Christmas Party was held at this location, so we thought we'd stay the night. We asked for a King, handicapped accessible room with a roll in shower. There was none available, so we settled for a 2 bed, standard handicapped accessible room. The beds were small, more like oversized twins, than doubles or queens. The standard handicapped bathroom had a tub with grab bars. Not as safe as a roll in shower. The coffee maker only made 1 cup of coffee and looked very cheap.

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Luxury at a decent price!


December 23, 2014


This hotel is a quite luxurious place. It's a large but welcoming hotel with quite a good amount of amenities. The staff is quite welcoming and are more than willing to help make your stay wonderful. I would recommend this hotel for business, leisure or just a night away from it all!

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Good hotel - just need shower to work


December 22, 2014


room good - shower not working making getting ready difficult at best. Staff forgot about shower in the room didn't work when I discovered it it was too late and I had to get ready and didn't have time to make other arrangements.

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