Crowne Plaza Springfield

Hotel Front Desk: 1-217-5297777

Hotel Fax: 1-217-5296666

Hotel Email: jmcginnes@cpspringfield.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Abraham Lincoln Capital Airport (SPI)

- Distance from hotel: 8 MI/ 12.87 KM North West l

- A complimentary shuttle van is provided for guests that need transportation to and from the airport.

Train
Amtrak

- Distance from hotel: 4 MI/ 6.44 KM North West

- www.mapquest.com

Subway

No subway station available in the area.

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

If you’re looking for hotels near Lincoln Airport, the Crowne Plaza Springfield hotel is the perfect choice. We provide a complimentary airport shuttle and Hertz rental kiosk to make your travels efficient and successful.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 326 reviews
83%
Recommend This Property
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Ratings Breakdown

326reviews

  • 5 Stars
    139
  • 4 Stars
    92
  • 3 Stars
    49
  • 2 Stars
    33
  • 1 Stars
    13

happy with my stay

By

September 18, 2014

club

I stayed at the crown plaza for a wedding . I found the hotel provided a wonderful wedding venue as well as a comfortable stay. My family and I had a great time .

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Excellent staff and a good value.

By

September 18, 2014

club

We stayed at 4 different hotels during this trip and the Crowne Plaza was by far the best experience. Even more surprising 2 of the other hotels were more expensive. Excellent employees, very pleasant and well trained. Terrific value and nice amenities.

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For the first time in a decade, I wasn't impressed

By

September 12, 2014

club

I have stayed in this hotel for a yearly conference for over a decade, and this is the first time I haven't been totally impressed. At 1 am on the first night we experienced a blackout. While the power failure was in no way the hotel's fault, the total failure to provide any information about the situation was. Given the late hour, I'm sure there was no perfect solution, but some attempt to provide information on the situation (perhaps a voice mail on the hotel phone) should have been attempted. This was a particular issue to other members of my group that had medical devices that require electricity.

Next, was the poor service at a conference luncheon. The apparently ample staff appeared to be running around in a confused manner, and was unable to keep the buffet and beverage stations supplied, in some cases, for 10-15 minutes at a time.

Finally, and most importantly, the normally speedy wifi in my room was so slow as to be totally unusable until very late at night. This was not the normal slow down you experience with a large number of users, but a virtual standstill that prevented any use of the service. When I spoke to staff about this, I was told that there were was a fair number of people staying in the hotel, as if one should expect a hotel's services to be subpar when there are other guests at the location. I find this unacceptable in a business class hotel, particularly for a service that they are charging for.

In conclusion, I will most likely stay here again next year, simply due to the convenience factor. With any luck, these problems will be resolved, otherwise I will be searching for another hotel in the future.

Posted byHotelStaff
September 18, 2014
I am sorry your experience was not as enjoyable as all the years past. As the power outage was not our fault as you noted, I will review your feedback with the staff to see how we can make this less of a burden to our guests in the future if this occurs again. I have addressed your luncheon with our F&B Manager and any necessary action will be taken. Thank you for bringing this to my attention. In regards to the Wi-Fi, I am not sure why the speed was not available. I addressed this with our IT team and our equipment is operating properly and we have not received any other complaints. I will continue to follow up on your comment. Thank you again for staying with us throughout the years. . Thank you again for staying with us througout the years. .
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recent visit

By

September 08, 2014

club

Crowne Plaza still values customer satisfaction. Check and Reservation Manager very helpful. Sales office helped with last minute needs for presentation. Only thing I wish offered would be morning coffee or night time snack as other hotels provide.
Overall a great experience.

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