Rated 3.5 out of 5 by 64
Rated 3.0 out of 5.0 by Etihad Excellent Location, Hotel needs more!
The location of the hotel is really ideal, in front of Tel Aviv beach. Generally speaking, the staff was quite friendly and tried to address our needs. However, it is more than evident that the whole of the hotel premises needs renovation urgently, since the picture that appears is not appropriate for a Crowne Plaza, having quite high prices. They would not ask for high prices, if the conditions of the rooms are so poor, the lobby is medium and, in the exterior of the hotel, pieces of wall were missing! In addition, if the hotel says that wifi internet is working in the rooms, it should work without difficulties. Quite surprisingly, almost for the whole of out stay we remained without internet! Definitely, it is not a pleasant general picture for a Crowne Plaza hotel!
July 12, 2014
Rated 1.0 out of 5.0 by tamertontreaclemines The whole hotel needs a re-fit
I certainly won't stay in this hotel again. I think it is about time this hotel had a face lift. The fact that it is dilapidated and tired reflects on the staff attitude. I was told that I had an upgrade as a platinum card holder and couldn't see any difference between my room and any other, I assume I was told it was an upgrade to make me go away. The internet was very poor, and dropped out all the time, the bedroom doors were so heavy and with no door stops that you could hear every door on the floor slam shut, and when the rooms were made up, the staff made no attempt to stop them banging. Don't book if you are thinking of working in your room in the mornings.
The bar/restaurant staff on the ground floor were very pleasant, the rest of the staff were just not interested.
The only redeeming feature is the beach.
July 10, 2014
Rated 4.0 out of 5.0 by Traveling the World Has Potential
Great location, the rooms are nice, but from the outside some balconies have stucco coming off. The AC was minimal in the rooms and they forgot to leave towels in the room. I was never acknowledged as Platinum Ambassador, but was upgraded. The best thing this property has going for it is the location. It is at the beach with shops and restaurants near by. I would recommend this property if you want to be in a central area.
July 2, 2014