Crowne Plaza Zhangzhou

Hotel Front Desk: 86-596-2098888

Hotel Fax: 86-596-2266999

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Xiamen Gaoqi International Airport (XMN)

- Distance from hotel: 38.28 MI/ 61.6 KM East l

- 60minutes

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- Car Parking Available

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Hotel Highlights

Hotel is located amidst scenic Green Lake Ecological Park and Jiulong River within the vibrant hub of economic growth in the city of Zhangzhou. Featuring first-class accommodation, boasting 2,400sqm state-of- the-art meeting facilities and a fully equipped fitness center, Crowne Plaza Zhangzhou offers guests a truly pleasant stay while meeting a vast array of conferencing needs.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 21 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



November 11, 2014



Posted byHotelStaff
November 18, 2014
尊敬的客人, 感谢您在百忙之中抽出时间,对漳州融信皇冠假日酒店做出的评价。 您的反馈对我们十分重要。我们一直致力于为顾客提供高性价比的入住和餐饮体验,从而带给您完美的享受。 如您希望继续与我们联系,请发送邮件至info@crowneplazazhangzhou.com或者拨打+86 596 209 8888客服热线。竭诚欢迎您再次入住漳州融信皇冠假日酒店。我们期待您的再次光临,见证酒店的完善和改进!
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Left Feeling Cheated


November 10, 2014

The visit started off great. One of the women in the lobby walked me to the street that goes directly to Wanda shopping mall so I wouldn't get lost. 10 minutes and you have plenty of restaurants to choose from. However, coming back might be better by taxi for some people as with construction along the route it was almost pitch black. I got lost but was lucky to have a flashlight in my phone and the CP is easy to see from a distance.

That night I needed help with the internet and found out that the night staff does not speak English. After 3 people who could not help, a manager was sent to my room.

The next morning the shower flooded the whole bathroom. Maybe the mat left on the floor of the shower was the problem? I have no idea, but it was bad.

The breakfast is nothing special but had plenty of sausages and made to order eggs and omelets.

Upon check-out is where things really went downhill. When I checked in I had to ask for my free drink coupons because they forgot to offer them. #Platinum member# But what was worse is when the woman asked how I enjoyed the executive lounge. Lounge? I told her no one told me about the lounge when I checked in. Seems it was free to Platinum members.

The worst part though is when I requested a taxi to a destination that was 25 minutes away. A man told me he would make a call and to have seat and wait. I then saw a taxi drive up and let some people out. Before I could say anything it was gone. I asked why they didn't hold the taxi for me. I was told my destination was too far for taxis. #I was going to a train station in the same city.# When I was finally told the cost, I started laughing and said "You're crazy! it's only a 25 minute drive! I them said I'd take a bus before I pay that, so they guy told me where to catch a bus 2 blocks away. The hotel is on a side street so I just walked the half block to the main road and caught a taxi for the metered cost of 50% less than quoted.

The hotel is gorgeous and so was the room, but I would never stay here again after the treatment I had trying to leave the hotel!

Posted byHotelStaff
November 13, 2014
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Zhangzhou. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. We have passed your feedback to Housekeeping, Food & Beverage and Front Office. We look forward to welcoming you back to our hotel again. Thank you!
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Beautiful hotel, great staff


November 08, 2014


From the start the managers and staff went out of their way to make sure I was comfortable and content. The restaurant staff were friendly and accommodating. When I was checking out one of the lobby staff went up to my former room and checked to make sure I didn't leave anything behind (I did, actually, and he brought it down and gave it to me). As a Platinum member I have been to a lot of hotels, and this one certainly stands out as one of the friendliest I have experienced.

Posted byHotelStaff
November 11, 2014
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Zhangzhou.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
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November 04, 2014

福建旅游第一站,漳州土楼,预订漳州CP,入住前与酒店有些不快,不过当班经理很快解决了,顺利CHECK IN。

Posted byHotelStaff
November 05, 2014
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